Competition BMW of Smithtown
Smithtown, NY
Filter Reviews by Keyword
By Type
Showing 1,078 reviews
Trust worthy, Very knowledgeable, Great pricing, This is our 3rd CPO BMW we bought. Doug Monette is our Salesman. Doug is very trustworthy, knowledgeable and tries to get us the best deal out there. This is our 3rd CPO BMW we bought. Doug Monette is our Salesman. Doug is very trustworthy, knowledgeable and tries to get us the best deal out there. Helga helped us with the financing. Explained everything we went over. Very friendly and efficient. Made us feel confident in our deal. More
Awesome Experience! Everything about the dealership and our experience was top notch! Angie was amazing! From start to finish she was patient, thorough, accommodating an Everything about the dealership and our experience was top notch! Angie was amazing! From start to finish she was patient, thorough, accommodating and friendly! It's really a team approach at this dealership! Our genius Joseph was so helpful! We couldn't have asked for a better experience! More
warranty servicing of problem I dealt with Ken Darmanin and he was great. I had a computer glitch in the door ajar system. Ken took care to fully explain to the service department I dealt with Ken Darmanin and he was great. I had a computer glitch in the door ajar system. Ken took care to fully explain to the service department in writing exactly what the problem was. He kept me abreast of the time frame and made sure I was alright with the loaner. Good job! More
Purchase of new vehicle was pleasant and not pressured The dealership had great customer service and truly cared about selecting the right car with what I was looking for. The financial transactions went s The dealership had great customer service and truly cared about selecting the right car with what I was looking for. The financial transactions went seamlessly and felt very warm and friendly More
Love BMW wonderful experience! Sales department is extremely professional and knowledgeable. New car was delivered before it was even promised. When I got ther wonderful experience! Sales department is extremely professional and knowledgeable. New car was delivered before it was even promised. When I got there to pick up car, everything was ready to go. More
Top of the class! Competition BMW offers exceptional service, attention to detail, follow up, and reliability! I saw a used convertible 4 series on the website, wh Competition BMW offers exceptional service, attention to detail, follow up, and reliability! I saw a used convertible 4 series on the website, which I was very interested in, so I decided to take a ride to see it. When I arrived, I was greeted by Angie immediately. Unfortunately the car was already sold. Angie sat me down to look at the inventory she did have, which might be of interest to me. We were outside on the lot looking at several great options within minutes. After listening to what I was looking for, she found me the perfect 428i. I bought the car on the spot! From the time I walked in the door, till the time I drove it off the lot a week later, Angie was truly exceptional. I highly recommend the brand, the dealership, and Angie. More
Outstanding customer support I love this dealership because the people are extremely pleasant to work with. The availability of a loaner car coupled with the ease of getting my ca I love this dealership because the people are extremely pleasant to work with. The availability of a loaner car coupled with the ease of getting my car serviced is second to none. More
Good communication. On time. Jackie Ruggiero got my service call started a few minutes after arrival. I asked her to check on a question I had on my car's tires and she said that Jackie Ruggiero got my service call started a few minutes after arrival. I asked her to check on a question I had on my car's tires and she said that she would check. She indicated the service would take around one and a half hour. Within minutes of one and a half hours, Jackie found me in the comfortable customer lounge. She let me know the answer to my tire question and I was on my way. The car had been washed, paper mats put on the floor and looked great. On time and professional! More
Great service Very thorough and fast! Highly recommend this service center. I really don’t know what else to say. My service rep Greg is knowledgeable and professio Very thorough and fast! Highly recommend this service center. I really don’t know what else to say. My service rep Greg is knowledgeable and professional. More
Recall repair for my 2008 MBW My son was able to bring in my 2008 car which I own to get two recall repairs done, the Rep. I was able to get a loaner for two days , while they comp My son was able to bring in my 2008 car which I own to get two recall repairs done, the Rep. I was able to get a loaner for two days , while they completed the recall. I also am currently leasing my 2016 BMW. I have been a customer since 2007, and due to the excellent service will continue to be customer in the future. thanks again. sorry, my son did not remember the person who assisted him. More