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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

June 01, 2018

Trust worthy, Very knowledgeable, Great pricing, This is our 3rd CPO BMW we bought. Doug Monette is our Salesman. Doug is very trustworthy, knowledgeable and tries to get us the best deal out there. More

by Craig Friedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Monette, Helga Carroll
Jun 04, 2018 -

Competition BMW of Smithtown responded

Hi Craig, It's so great to hear that Doug and Helga provided you with such a positive experience and that you were able to take home the vehicle you wanted for a great deal! We're so glad that you were so content with your visit. We hope to work with you again for #4!

May 31, 2018

Awesome Experience! Everything about the dealership and our experience was top notch! Angie was amazing! From start to finish she was patient, thorough, accommodating an More

by amyrich2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Lavrenchik, Joseph Saintval
Jun 01, 2018 -

Competition BMW of Smithtown responded

Thank you so much for sharing this positive feedback! We are so pleased that Angie and Joseph were of such great assistance to you, and that your experience was so awesome overall! We hope that you enjoy your new vehicle and we appreciate you choosing Competition BMW!

May 30, 2018

warranty servicing of problem I dealt with Ken Darmanin and he was great. I had a computer glitch in the door ajar system. Ken took care to fully explain to the service department More

by rescue4oldie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Darmanin
May 31, 2018 -

Competition BMW of Smithtown responded

We're so glad to hear that Ken was so informative and consistently attentive throughout your recent service visit! It's so important that our guests have comfortable and worry-free experiences! We hope to see you again the next time your vehicle is in need of service!

May 30, 2018

Purchase of new vehicle was pleasant and not pressured The dealership had great customer service and truly cared about selecting the right car with what I was looking for. The financial transactions went s More

by dmcumella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Monette, Helga Carroll
Jun 01, 2018 -

Competition BMW of Smithtown responded

Our customers' satisfaction is our highest priority, so we always strive to do what we can to help them leave in the perfect car for them! We're so glad that you found just what you were looking for and that Helga and Doug helped to create such a smooth and hassle-free visit! We hope you are enjoying your new vehicle.

May 30, 2018

Love BMW wonderful experience! Sales department is extremely professional and knowledgeable. New car was delivered before it was even promised. When I got ther More

by Fblatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Deinzer, Matt Trubia
Jun 01, 2018 -

Competition BMW of Smithtown responded

Congratulations on your new vehicle! It's so great to hear that your buying experience was so smooth and efficient, and we are so glad that we were able to make your visit such an enjoyable one!

May 28, 2018

Top of the class! Competition BMW offers exceptional service, attention to detail, follow up, and reliability! I saw a used convertible 4 series on the website, wh More

by Fullspeed66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero, Angie Lavrenchik
May 29, 2018 -

Competition BMW of Smithtown responded

Hi Bill, It brings us so much joy to hear that Angie was able to work with you and ultimately guide you to your new 428i! We strive to reach full customer satisfaction, and even though it didn't work out with the vehicle you initially had your eye on, we're so glad that we could help you find another that was just as perfect for you! We hope you are loving it! Please let us know if there is anything we may do for you in the future.

May 27, 2018

Outstanding customer support I love this dealership because the people are extremely pleasant to work with. The availability of a loaner car coupled with the ease of getting my ca More

by BloodSpiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Monette, Rudy Alanis, Helga Carroll
May 29, 2018 -

Competition BMW of Smithtown responded

Thank you for your confidence in our team and in our dealership. We're so glad that you can trust us to provide you with quick and easy service visits! We hope to continue serving your automotive needs for years to come!

May 25, 2018

Good communication. On time. Jackie Ruggiero got my service call started a few minutes after arrival. I asked her to check on a question I had on my car's tires and she said that More

by Bella1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero
May 29, 2018 -

Competition BMW of Smithtown responded

Hi Bella, Thank you so much for sharing your experience with us. It makes us so glad to hear that Jackie took such great care of you and your vehicle during your recent service visit. We're so glad that she was able to diagnose and resolve your issue for you, and that she was able to do so in such a quick manner. We hope everything is running smoothly, and we hope to see you again the next time you are in need of automotive services.

May 21, 2018

Great service Very thorough and fast! Highly recommend this service center. I really don’t know what else to say. My service rep Greg is knowledgeable and professio More

by Fblatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Box, Joseph Deinzer, Matt Trubia
May 23, 2018 -

Competition BMW of Smithtown responded

Thank you so much for your recommendation! It's so great to hear that Greg and the team made sure that your recent service experience was so quick and efficient! Let us know if there is anything else we may do for you in the future!

May 21, 2018

Recall repair for my 2008 MBW My son was able to bring in my 2008 car which I own to get two recall repairs done, the Rep. I was able to get a loaner for two days , while they comp More

by Wedding07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Buzzetta, Russell Cacace, Rudy Alanis, Joseph Saintval
May 23, 2018 -

Competition BMW of Smithtown responded

Thank you for taking the time to leave us this review! It's awesome to know that the team has been able to help you and your son out proficiently throughout each of your visits! We are so fortunate to have your loyalty, and we look forward to continue serving you in the future!

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