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Competition BMW of Smithtown
Smithtown, NY
1,078 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,078 reviews
June 13, 2018
Great Experience Jonathan Bottomley was extremely professional, attentive to my needs, and easy to do business with. Artur Tadevosyan was extremely knowledgeable abou Jonathan Bottomley was extremely professional, attentive to my needs, and easy to do business with. Artur Tadevosyan was extremely knowledgeable about the automobile, and he walked me through everything I needed to understand and utilize. He was patient and professional. I would definitely recommend this dealership. More
by robbiet44
Employees Worked With
Jonathan Bottomley, Artur Tadevosyan
June 11, 2018
Responsive and Knowledgeable David Seide made our recent purchase of a pre-owned BMW very satisfactory in many ways. He quickly responded to our many questions and other communica David Seide made our recent purchase of a pre-owned BMW very satisfactory in many ways. He quickly responded to our many questions and other communications in full. He was also a terrific customer advocate, searching for our best options once known. It was a pleasure working with him. And we love the car. More
by Rebecca1111
Employees Worked With
David Seide
June 08, 2018
Didn’t fix issue, and tried to make up others issue They couldn’t fix the issue, window goes down when it feels like it. However they decide tires were shot and car need alignment for 350. When I said n They couldn’t fix the issue, window goes down when it feels like it. However they decide tires were shot and car need alignment for 350. When I said no don’t do it, then questioned the service manger in person about it , he said I misunderstood until I said they put it in writing, then it was service person must have called on wrong car. Well either way window is still bad and they are still thieves. More
by Bmwgrey
Employees Worked With
Jackie Ruggiero
June 08, 2018
Car # 5 and Joe Deinzer continues to impress. With car #5, Competition Bmw as usual continues to offer the same great sales and service team. Always a great buying experience, a dealership you can With car #5, Competition Bmw as usual continues to offer the same great sales and service team. Always a great buying experience, a dealership you can count on. More
by Phil L
Employees Worked With
Greg Box, Joseph Deinzer
June 08, 2018
Jackie was great! Everything went just as promised and service was finished early. The waiting room was very nice and my car was returned to me washed clean. Everything went just as promised and service was finished early. The waiting room was very nice and my car was returned to me washed clean. More
by paulcama
Employees Worked With
Jackie Ruggiero
June 07, 2018
Tire Problem We were on a road trip from FL to Long Island in our M235i convertible. Hit a pothole in IN which destroyed our Michelin run flat tire. Towed to Ind We were on a road trip from FL to Long Island in our M235i convertible. Hit a pothole in IN which destroyed our Michelin run flat tire. Towed to Indianapolis BMW dealer who replaced tire with a Pirelli Cinturato for $300.00, because they did not have a Michelin available.. Called Competition BMW when we arrived on Long Island. They let us bring the car in with no appt, Roz made her recommendation for two new Michelin tires (as the pothole also caused a bubble on the rear tire). To our surprise, they had the tires in stock and completed the work w/alignment in two hours. Our only disappointment was that the Pirelli was not usable. Pirelli did not make proper size for our rear tires. Competition BMW and especially our service advisor, Ken Darmanin handled our "tire issue" very promptly. A+ for customer service. More
by JoeFL
Employees Worked With
Roz, Ken Darmanin
June 06, 2018
Excellent buying experience Russel is the man. Always pleasant and accommodating from hello to goodbye. I've bought many cars throughout the years and have had my share of terrib Russel is the man. Always pleasant and accommodating from hello to goodbye. I've bought many cars throughout the years and have had my share of terrible salesman. Russel does everything he can to make you feel comfortable allowing you to make a decision to purchase or not. Couldn't ask for more. Wife is enjoying her second car now. More
by webagent
Employees Worked With
Russell Cacace
June 04, 2018
Excellent customer care! Everyone was very helpful and the whole process of purchasing a car was a wonderful experience. I would recommend them to friends. They were all ver Everyone was very helpful and the whole process of purchasing a car was a wonderful experience. I would recommend them to friends. They were all very professional and easy to work with. More
by gregory, donna2018
Employees Worked With
Victoria Manteria, Helga Carroll, Brian Donahue
June 04, 2018
No Competition for Competition BMW From receptionist to the finance manager at the end was a completely enjoyable experience. Made my wife and child feel like we were making the right c From receptionist to the finance manager at the end was a completely enjoyable experience. Made my wife and child feel like we were making the right choice and so far we feel like we did. More
by Bedo23
Employees Worked With
John Oliveira
June 01, 2018
Service dent tear vent Therea set up the whole appt 👍nice job very pleased with the service & the way I was treated this is a great dealership to buy a car 😎 Therea set up the whole appt 👍nice job very pleased with the service & the way I was treated this is a great dealership to buy a car 😎 More
by Bmw guy
Employees Worked With
Theresa Pierro, Ken Darmanin
