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Competition BMW of Smithtown
Smithtown, NY
1,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,079 reviews
July 04, 2018
Ac not working April 23,18 ac wasn’t working . Service department said ,went they build the car they forgot to add Freon.june 18,18 ac wasn’t getting cool again . I April 23,18 ac wasn’t working . Service department said ,went they build the car they forgot to add Freon.june 18,18 ac wasn’t getting cool again . I called up service department and they wanted me to wait a week to bring my car in for service. After getting a manager on the phone he ask if I can bring the car in that afternoon which I said yes. After a few days the manager called to tell me it will be 5 to 7 days to get a evaporator for the ac from Germany.I was satisfied with the repair o the ac I just hope it last. The only gripe I have is that there should be parts available in the United States or why wasn’t the part coming from the state of Georgia in stead of Germany. More
by Bmw dream car
Employees Worked With
Jackie Ruggiero
July 03, 2018
Excellent personnel outstanding Excellent personal outstanding very helpful. Understood what I wanted in a vehicle. Five stars Theresa Pierro was outstanding. Helga had all the righ Excellent personal outstanding very helpful. Understood what I wanted in a vehicle. Five stars Theresa Pierro was outstanding. Helga had all the right paper work ready to go. More
by Reno express
Employees Worked With
Jonathan Bottomley, Helga Carroll, Theresa Pierro, Vinnie DiGregorio
July 01, 2018
buying a bmw m 2 Wolf,theresa pierro, jorge urrea-vallejo and catherine estrella-marmol set the benchmark for what stellar customer service is all about!!! great job, Wolf,theresa pierro, jorge urrea-vallejo and catherine estrella-marmol set the benchmark for what stellar customer service is all about!!! great job, thank-you again, More
by satisfied
Employees Worked With
Wolf , Theresa Pierro, Jorge Urrea-Vallejo, Cathy Estrella
June 26, 2018
Outstanding experience Justin Martinez was a breath of fresh air in an industry that’s plagued pushy egotistical sales people. Justin answered all my questions without pushi Justin Martinez was a breath of fresh air in an industry that’s plagued pushy egotistical sales people. Justin answered all my questions without pushing sales numbers. He has a great future and would recommend him hands down. More
by Nickmo
Employees Worked With
Helga Carroll, Justin Martinez
June 25, 2018
Awesome experience Theresa was amazing. Very knowledgeable about all models which made it very easy to choose the perfect car. Theresa made the process of leasing the c Theresa was amazing. Very knowledgeable about all models which made it very easy to choose the perfect car. Theresa made the process of leasing the car very efficient and a pleasure. The entire team at Competition BMW made the experience awesome. More
by lizabeth320
Employees Worked With
Chris Janssen, Rudy Alanis, Helga Carroll, Theresa Pierro, Aschlyn Puterio
June 25, 2018
Experience at Smithtown Competition BMW Excellent service as always! Jackie Ruggerio is always wonderful to work with. The dealership was able to allow me to bring in my car due to an unexpe Excellent service as always! Jackie Ruggerio is always wonderful to work with. The dealership was able to allow me to bring in my car due to an unexpected issue with one of my tires. Problem was fixed in a reasonable amount of time and as an added bonus, my car was washed! More
by Satisfied 1
Employees Worked With
Jackie Ruggiero
June 23, 2018
Inspection and repair! Several items on my 740 needed attention, and Rudy Alanis assured that all discrepancies were properly documented. After the car was repaired, I was n Several items on my 740 needed attention, and Rudy Alanis assured that all discrepancies were properly documented. After the car was repaired, I was notified by phone and arrived at my car to find it had been thoroughly cleaned both in and out. Thank you Rudy and thank you Competition BMW. More
by 1Fastbaby
Employees Worked With
Rudy Alanis
June 21, 2018
Recently bought a BMW 320i x Joseph Deinzer, the sales rep, was very friendly and extremely knowledgeable. I approached him with the exact car that I wanted, and what I wanted to Joseph Deinzer, the sales rep, was very friendly and extremely knowledgeable. I approached him with the exact car that I wanted, and what I wanted to spend. He patiently worked with my wife and I to find the features that I was looking for. He explained a few extra features to us that were available, and in the end, our car was a little less than what I expected to pay. Helga Carroll thoroughly explained all of our financial options and did not pressure us at all to make a decision on anything right away. In all it was an enjoyable experience for us with very little stress. We love our BMW, it rides like a dream. More
by M&S$$$
Employees Worked With
Helga Carroll, Joseph Deinzer
June 18, 2018
Very nicely done! I’ve been to many BMW dealerships for service over the years; this was my first at Competition BMW. It was a busy morning there, however they were ver I’ve been to many BMW dealerships for service over the years; this was my first at Competition BMW. It was a busy morning there, however they were very quick, efficient, kind and they answered all of my questions. Very nicely done, great service! More
by CgardinerRN
Employees Worked With
Ross Dinger
June 14, 2018
Service Competition BMW has a service center that goes above and beyond,as soon as you arrive they are quick to get you written up to get your vehicle service Competition BMW has a service center that goes above and beyond,as soon as you arrive they are quick to get you written up to get your vehicle serviced More
by Robert1234
Employees Worked With
Greg Box
