Competition BMW of Smithtown
Smithtown, NY
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Efficient Service in repairing my X3 Much appreciation to Mitch Silver and the Competition Service Team for providing excellent customer care. I was unable to complete all needed repairs Much appreciation to Mitch Silver and the Competition Service Team for providing excellent customer care. I was unable to complete all needed repairs at my first appointment in the beginning of the month due to needing the vehicle for a short vacation. I was able to quickly set up a follow-up appointment to complete my additional repairs. Mitch had a loaner vehicle readily available for me and repair was finished ahead of time. Also, a thanks to Jackie who always makes customers feel welcome and greets people with "hi" even though she may not be their service adviser. More
They found a cost effective solution to a complex problem The convertible top on my low mileage '99 M3 had issues going up and down. Rubber straps inside were stretched out. They took the time and used the in The convertible top on my low mileage '99 M3 had issues going up and down. Rubber straps inside were stretched out. They took the time and used the initiative to apply a fix borrowed from earlier model convertible tops and saved me a lot of money. Ken Darmanin guided the process to apply the most experienced resources to solving my problem, and do what was best for me, the customer. More
A great experience, love my car! Got a great deal on a 440XI. Everyone that we dealt with was great and extremely helpful. I even got the color I wanted on a leftover 2018. Got a great deal on a 440XI. Everyone that we dealt with was great and extremely helpful. I even got the color I wanted on a leftover 2018. More
Great Experience Purchasing an X3 I had a great experience purchasing a factory-order X3 at Competition BMW. Marc Humanitzki was a pleasure to work with—very transparent during price I had a great experience purchasing a factory-order X3 at Competition BMW. Marc Humanitzki was a pleasure to work with—very transparent during price discussions and I ended up with exactly what I wanted at a fair price. He also kept me updated as to the vehicle’s status during the build process. Pickup was easy—Joseph Saintval did a great job introducing us to the vehicle and Helga Carroll was very helpful finalizing the purchase. I wholeheartedly recommend Competition BMW. More
Superior Service and Integrity Mitch Silver is my new service rep. I called the service dept. because of a broken rear window. Mitch had me bring it in right away and kept me inform Mitch Silver is my new service rep. I called the service dept. because of a broken rear window. Mitch had me bring it in right away and kept me informed about needed repairs, maintenance and a recall as well as associated costs. Mitch is about honesty and integrity. More
Professional Service Thanks to Greg Box and Competition BMW for providing excellent, prompt and reliable service to my vehicle... They not only fixed the current issues w Thanks to Greg Box and Competition BMW for providing excellent, prompt and reliable service to my vehicle... They not only fixed the current issues with the car, but explained what I can expect going forward... More
Robert Flicker’s Teview Patient, knowledgeable, informative and competitively priced. David took the time to educate me as well as look for the appropriate car at my price po Patient, knowledgeable, informative and competitively priced. David took the time to educate me as well as look for the appropriate car at my price point. Exceptional. More
Needed a tire replacement I CALLED THE SERVCE DEPARTMENT FOR A TIRE REPLACEMENT THAT SAME DAY, I WAS ADVISED TO BRING MY VEHICLE IN AS SOON AS POSSIBLE. WHEN I ARRIVED,I WAS P I CALLED THE SERVCE DEPARTMENT FOR A TIRE REPLACEMENT THAT SAME DAY, I WAS ADVISED TO BRING MY VEHICLE IN AS SOON AS POSSIBLE. WHEN I ARRIVED,I WAS POLITELY GREETED. AND GUIDED TO MY SERVICE REPRESENTATIVE WHO PROMISED MY VRHICLE WOULD BE READY IN LESS THAN ONE HOUR, WHICH IT WAS. THANK YOU More
Great service Greg Box was my service rep and kept me informed about the repairs and the costs and when my car would be ready. The service tech did a great job In f Greg Box was my service rep and kept me informed about the repairs and the costs and when my car would be ready. The service tech did a great job In fixing the problem. More
Best Dealership around From the second i walked in the door I was greeted with smiles and nice people. No pushy salesmen, just real people. I told them what I was looking fo From the second i walked in the door I was greeted with smiles and nice people. No pushy salesmen, just real people. I told them what I was looking for in a car and pick out the perfect model. After owning my 335xi it for almost a week I can say they were right. The car runs beautifully and was nearly spotless upon pickup. If you have the pleasure to talk to Angie don't miss it, she will most definitely put her full effort into finding you the perfect car. More