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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

August 24, 2018

Excellent Experience My wife and myself were treated like kings. When the banks computer went down, and we needed to wait, we were treated to lunch by the manager. All aro More

by Ted123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The sales manager on when we picked up the car, sorry I don't remember his name 5 stars., Helga Carroll, Justin Martinez
Aug 27, 2018 -

Competition BMW of Smithtown responded

Hi Ted, Thank you so much for sharing your experience with us! We're delighted that Justin and Helga took such great care of you during your experience, and that you are so happy with your visit. We hope you and your wife are enjoying your new vehicle! Thank you for the opportunity to work with you.

August 23, 2018

Lease of 2018 X3 This was the 4th BMW that our family has leased from Russel Cacace, and the 8th that we have leased from the Competition Group. Russ has always been More

by howiecpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aschlyn Puterio, Business Development Representative, Russell Cacace
Aug 27, 2018 -

Competition BMW of Smithtown responded

Thank you so much for your wonderful review and your loyalty to our dealership! We are honored to have been able to assist you with each of your previous purchases, and it is a pleasure to know that your recent experience with Russell was equally as remarkable as your past visits! We hope you are enjoying your new 2018 X3, and we look forward to the opportunity to work with you again in the future.

August 22, 2018

OUTSTANDING car buying experience at Competition BWM!!! Great experience top to bottom. Can't thank Angie enough for her patience and professionalism throughout the entire process. Never felt pressured into More

by Dominick P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Lavrenchik
Aug 22, 2018 -

Competition BMW of Smithtown responded

Hi Dominick, Thank you so much for taking the time to leave us this wonderful review! It is such a delight to know that Angie provided you with a smooth, pressure-free, and overall extraordinary buying experience- on top of a great deal! We are thrilled to hear of your satisfaction, and we hope you enjoy your new vehicle!

August 21, 2018

Warranty work I had a problem with my convertible top while in Georgia. I called service and set an appointment. The work was done quickly and right. Jackie Ruggier More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero
Aug 21, 2018 -

Competition BMW of Smithtown responded

Hi Roger, Thank you so much for the 5-star rating! We're so pleased that Jackie and the team were able to resolve your automotive issue, and that your experience was both efficient and effective. We wish you safe travels! We are so glad that we could assist you!

August 21, 2018

Best dealership experience to date Justin made what is usually an annoyingly stressful car buying / leasing experience better then could have been expected. I would highly recommend thi More

by Joe S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rizzo, Justin Martinez, Cathy Estrella
Aug 21, 2018 -

Competition BMW of Smithtown responded

Hi Joe, Thank you so much for your recommendation! It's such a pleasure to hear that Justin helped to make your recent buying experience so extraordinary! We hope you enjoy your new vehicle, and we thank you for the opportunity to assist you in finding it! We can't wait to work with you again next time.

August 14, 2018

Braking issues BMW Rudy Alanis Service Advisor jumped into action knowing we were taking a family trip in three days . Made all repairs quickly. Always courteous and p More

by Gpalace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Alanis
Aug 14, 2018 -

Competition BMW of Smithtown responded

Thanks so much for your 5-star review! It's a pleasure to know that Rudy and the team were able to complete your repairs just in time for your vacation! We thank you for your confidence in our service department, and we wish you safe travels on your trip!

August 14, 2018

Great Dealer The dealership is by far one of the better bmw dealers and the sales woman Angela was very helpful and made the process stress free. The detail team o More

by KevinG920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, Angie Lavrenchik
August 14, 2018

Great experience for the first time. I love the fact that our experience was efficient and quick. I have been buying cars for 30 years and hate that the process takes so long. I highly re More

by Deb D
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Manteria
Aug 14, 2018 -

Competition BMW of Smithtown responded

Hi Deb! Thank you so much for your kind review! We are honored to know that you are so happy with your recent buying experience, and we are so glad that Victoria and the team ensured that you were able to leave with your new vehicle so promptly! We hope you are enjoying your new vehicle, and we can't wait to work with you again in a few months!

August 13, 2018

1st BMW I was very happy with my dealings at Competition BMW of Smithtown. Gregg and the rest of the staff we great. I will be returning for my next vehicle. More

by chahn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Monette
Aug 14, 2018 -

Competition BMW of Smithtown responded

It makes us so happy to know that you are so content with the service that Greg, Doug, and the team provided you with during your recent buying experience! We hope that you enjoy your new vehicle, and we can't wait to assist you in the purchase of your next!

August 13, 2018

Great customer customer Jacqueline Ruggiero my Ssrvice Manager is the best. She is very thorough and really pays attention to what’s required and what the service interval is More

by Mac105
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero
Aug 14, 2018 -

Competition BMW of Smithtown responded

We are so delighted that Jacqueline has demonstrated her skill so efficiently through the thorough and attentive service that she provides for you! It's so great that you are so confident in her work, and we are sure that she will continue to meet your expectations of service in the future!

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