Competition BMW of Smithtown

Inspection Appointment date was what we asked for The service was performed quickly Friendly customer service The only thing I might recommend is to offer a l Appointment date was what we asked for The service was performed quickly Friendly customer service The only thing I might recommend is to offer a loaner for inspections More

New BMW Antonella was our sales person - she did a great job. Showed us the car and explained it to us on the test drive. We got a fair price on the new car a Antonella was our sales person - she did a great job. Showed us the car and explained it to us on the test drive. We got a fair price on the new car as well as the trade in. Great experience More

Great and easy experience Amazing place as usual! This is my second leased car and still just a great experience! Paula responded to me in a timely manner after my inquiry. She Amazing place as usual! This is my second leased car and still just a great experience! Paula responded to me in a timely manner after my inquiry. She found me the car I wanted and the price and we did it all over the phone and I got to pick up the car the next day! Overall such a pleasant and great experience. I cannot wait to get my next car from them. Thank you for everything. More

New Tires I had scheduled an oil change and I know I needed 4 new tires. Roz in the dealership agreed to match the price I received from a local shop that was I had scheduled an oil change and I know I needed 4 new tires. Roz in the dealership agreed to match the price I received from a local shop that was putting on the tires. When I bought the car in there was a bit of confusion on the price and what was included but Darlene, my service manager went above and beyond to make me happy. I appreciated her having my back and provided great customer service. Unfortunately I do not know the girls and guys at the front desk by name but they are always pleasant to deal with. I also must say the gentleman that help with filling the air in my tires, etc. are also very pleasant. More

Excellent service I’m happy with the service everyone at Competition BMW giveto me and my vehicles. Courtesy and professionalism are keys to my patronage of facilities. I’m happy with the service everyone at Competition BMW giveto me and my vehicles. Courtesy and professionalism are keys to my patronage of facilities. I can recommend the staff at Competition ,in all aspects a customer needs to be comfortable with while there. More

Marc Humanitzki & team Marc was great and straightforward - make buying my first BMW a pleasant and stress free experience. Unfortunately there was a malfunction with the t Marc was great and straightforward - make buying my first BMW a pleasant and stress free experience. Unfortunately there was a malfunction with the tire pressure monitor system 15 mins after I left the dealership - 15 miles on the car - so I had to take it back for service - Jackie and her team were wonderful. Also Joseph on the Genius team was extremely helpful and patient in helping me learn the many systems the car offers. More

Mac’s Review This was a great customer experience. The short wait was worth it, and the waiting area offered coffee and pastries while the car was being worked on. This was a great customer experience. The short wait was worth it, and the waiting area offered coffee and pastries while the car was being worked on. More

Another great transaction at Competition BMW I have either purchased or referred over half a dozen car sales to this dealership. I've dealt with several reps, but they all have a common thread: I have either purchased or referred over half a dozen car sales to this dealership. I've dealt with several reps, but they all have a common thread: Straightforward and honest. It has to come from the top. This time there was a glitch, in that a required service had not been completed. I had come in for pickup and they could not release the car (I'm sure another dealership would have!) You know what they did to make up for it? The salesman drove to my house with the new car and all the paperwork for us to sign! It's this kind of service that keeps me coming back and referring all my friends and family. Thanks, Justin and crew! More

Great experience The dealership made me feel comfortable from the moment I walked into the door, till o drove home with me new car. I would recommend to all. The dealership made me feel comfortable from the moment I walked into the door, till o drove home with me new car. I would recommend to all. More

Recently very disappointed. We have purchased 5 BMWs from this dealership and have always have our vehicles serviced there. Typically the service is fabulous. Jackie is one of We have purchased 5 BMWs from this dealership and have always have our vehicles serviced there. Typically the service is fabulous. Jackie is one of our favorite service consultants and is always extremely knowledgeable and very helpful and this review is in no way a reflection on her. It is directed at the service department management. Apparently, there is a new policy in place where the management has decided to no longer top off the motor oil for a customer. Seriously? How much money is this saving vs. how many customers you may lose. Not a good way to manage a business. More