Competition BMW of Smithtown
Smithtown, NY
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Amazing Experience!!!!!!!!!! A HUGE Thanks to the Entire staff especially Justin for making my experience amazing one. Justin was quick to figure what I needed and was able to qu A HUGE Thanks to the Entire staff especially Justin for making my experience amazing one. Justin was quick to figure what I needed and was able to quickly get me the best deal out there. Justin went above and beyond to accommodate my needs in purchasing my vehicle, Excellent knowledge of vehicles and VERY friendly. I Would highly recommend his expertise to anyone in the market for a vehicle.CALL HIM ASAP! - David S More
Service Darleen , new to me, took care of everything I asked her to . Car was picked up and delivered on time . My X5 was returned cleaned Darleen , new to me, took care of everything I asked her to . Car was picked up and delivered on time . My X5 was returned cleaned More
Great Service Greg Box helped with great service as usual along with Celenia Perez at the reception desk making the process simple and quick! :) Would recommend the Greg Box helped with great service as usual along with Celenia Perez at the reception desk making the process simple and quick! :) Would recommend them to anyone! More
Service Awesome service. And my service guy Ken is great! I was able to arrange for a loaner vehicle. When I had a problem with the car afterwards, Ken arra Awesome service. And my service guy Ken is great! I was able to arrange for a loaner vehicle. When I had a problem with the car afterwards, Ken arranged for the vehicle to be looked at the next day, and resolved the issue. More
All of the staff were excellent Great job by all involved from greeter to service staff, my vehicle was taken in and I was out with a loaner within 20 mins Great job by all involved from greeter to service staff, my vehicle was taken in and I was out with a loaner within 20 mins More
Very professional , organized Felt staff knew there cars. Very upfront team worked well together. Didn’t feel pressure to buy. A very pleasant experience. I would recommend dealers Felt staff knew there cars. Very upfront team worked well together. Didn’t feel pressure to buy. A very pleasant experience. I would recommend dealership to others. More
Great service Fast currtious professtional service.Needed to leave car there and was provided with a ride home. Issues were address and as of this review have not Fast currtious professtional service.Needed to leave car there and was provided with a ride home. Issues were address and as of this review have not had any further problems. More
Service Having service done by competition bmw has been organized by them to be Effortless! Congradulation’s Job well done to all involved. My experience wi Having service done by competition bmw has been organized by them to be Effortless! Congradulation’s Job well done to all involved. My experience with both Competition dealers Mercedes and BMW with TAP electric has been a positive experience looking forward to a continued future for years to come. More
Brought car in for a recall and came out worse Brought my car in for a recall for my blower motor and pcv valve heater. I was nice enough to drop it off the night before so it could be worked on in Brought my car in for a recall for my blower motor and pcv valve heater. I was nice enough to drop it off the night before so it could be worked on in the morning. Car wasn’t ready until 5:30pm. (This job should’ve taken no longer than 3 hours). When they brought my car out front it was soaking wet, they didn’t even bother drying it before giving it back. Left the parking lot and went to turn on my air and heated seats and nothing worked. Before I dropped it off, everything worked- the air ac and heat, heated seats. Now the air system and seats wouldn’t even turn on. I headed straight back to the dealer. I tell them that nothing is working. Then one of the service reps trys to tell me that it is unrelated to the recall. That is absurd. My air system AND seats were used daily up until I dropped my car off and when I get it back...nothing works. The service rep was trying to put blame elsewhere and say it’s not related to the job they did. Complete bogus. Was NOT happy. Then he tried telling me to come back so they can look at it, and that the supervisor will contact me regarding the issue. I left the dealer very upset with their service and I will not bring my car to that dealer for service again. Big mistake. But I will say the service girls at the desk were very nice. More
OUTSTANDING! Brought my sisters car in for service, and the service department was outstanding. Celenia was able to get me in on short notice and Darlene was as sw Brought my sisters car in for service, and the service department was outstanding. Celenia was able to get me in on short notice and Darlene was as sweet as can be. Love these guys. I will be back. Thanks so much. Mr. Montalto you have a great team. More