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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

February 12, 2019

Great customer care My experience with the dealership service team was excellent. They were very prompt, professional and courteous during the entire time my vehicle was More

by X52018bmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montalto
Feb 15, 2019 -

Competition BMW of Smithtown responded

Thank you so much for your 5-star review! We are happy to hear that your recent service was completed promptly and efficiently! It is our pleasure to serve you, and we hope to continue working with you in the future.

February 06, 2019

Service update Everything was just fine as I always expected from this dealership. This is my third BMW and the quality and value of the service plan is a key part More

by Hanrahanm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Biel
Feb 12, 2019 -

Competition BMW of Smithtown responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

February 04, 2019

NYS Inspection and first service Mike Reino immediately greeted me. He was professional and made xcellent use of technology. I wish BMW provided a detailed copy of the work done. More

by 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reino, John Oliveira, Cathy Estrella
Feb 07, 2019 -

Competition BMW of Smithtown responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

February 04, 2019

Professional, courteous and attentive to say the least! Figd out problem quickly. Replaced motor after trouble shooting issue. Corrected issue w.o ever even goin thru my extended warranty company. I will co More

by D.Mac1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike - service manager
Feb 05, 2019 -

Competition BMW of Smithtown responded

Thank you for sharing your feedback and 5-star review. We are so pleased that Mike was able to get your vehicular issue taken care of so efficiently. We appreciate your confidence in our efforts, and we look forward to continuing to provide you with the same quality service in the future.

February 04, 2019

Vehicle purchase 2018 BMW X-3 My experience at competition BMW was exceptional. Theresa and Brian were very helpful and knowledgeable. Cathy was very knowledgeable and handled the More

by BMW X3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Pierro, Brian Donahue, Cathy Estrella
Feb 05, 2019 -

Competition BMW of Smithtown responded

Congratulations on your new BMW X3! We are so glad that Theresa, Brian, and Cathy could be of such great assistance to you and ensure that your buying experience was smooth and hassle-free. We thank you for doing business with us at Competition BMW, and we hope to see you again when the time comes for your first service.

February 01, 2019

Theresa was honest, up front, and great to deal with The ordering process couldn't have gone any smoother. Theresa was a pleasure to work with. She doesn't have that typical "car salesperson" persona. More

by stenomanjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Melcher, Theresa Pierro
Feb 05, 2019 -

Competition BMW of Smithtown responded

Congratulations on your new vehicle! Theresa is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car!

January 26, 2019

Jackie was the MOST professional and helpful service personnel that i have encounter, Smithtown BMW is is the Best. Marc Humanitzki is an outstanding BMW More

by Lynn80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Humanitzki, Jackie Ruggiero
Jan 30, 2019 -

Competition BMW of Smithtown responded

Hi Lynn, Thank you so much for your wonderful review! We are proud to know how confident you are in our dealership, and we are pleased that your recent experience working with us did not disappoint. It is our pleasure to serve you, and we hope that you continue to confide in our Jackie, Marc, and the rest of our Competition team for each of your future automotive needs.

January 25, 2019

Scheduled service I stayed and waited for my car to be serviced. My service rep Ken Dramanin was very helpful and did everything I expected. My only complaint would be More

by DT26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Darmanin
January 25, 2019

Always a pleasure to deal with Jackie and Greg are always extremely helpful, understanding and take their time to listen to their customers. Phone calls are always returned in a tim More

by neverspeechless2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Box, Jackie Ruggiero
Jan 29, 2019 -

Competition BMW of Smithtown responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your car needs!

January 23, 2019

Competition BMW never disappoints I have been purchasing BMWs from Competition for more than 20 years. Sales and service are always right on point. Courteous and respectful service are More

by Rwlongisland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Monette, Greg Box
Jan 23, 2019 -

Competition BMW of Smithtown responded

Thank you very much for sharing your experience with us and your continued loyalty to our dealership. It is great to hear that you've found value in all aspects of our dealership and we appreciate your repeat business. We look forward to seeing you next time you stop by!

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