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Competition BMW of Smithtown

Smithtown, NY

4.1
1,078 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,078 reviews

June 04, 2019

Great Salesman! Marc Humanitski has long experience and vast knowledge of BMWs and he quickly and accurately understands his customers wants and needs. Then Marc make More

by PMS1938
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rupsingh, Marc Humanitzki
Jun 05, 2019 -

Competition BMW of Smithtown responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

June 01, 2019

Marc Humanitzki Is So Great ! Marc Has been our sales person for over 10 years and is so fabulous and takes such great care of us ! Every BMW we get from Marc At competition Has More

by Julie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Humanitzki
Jun 03, 2019 -

Competition BMW of Smithtown responded

Thank you for your very kind review and loyalty. We are delighted to hear that your experiences with Marc have been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed!

May 19, 2019

Service for 535 BMW Service representative Greg Box is always professional and my car was serviced quickly. Waiting are is clean and coffee and snacks are always availabl More

by Saranac723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Box
May 21, 2019 -

Competition BMW of Smithtown responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your car and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!

May 17, 2019

X3 - BMW pick up at BMW Performance Center in SC Leased second BMW from Competition and this time decided to pick up new X3 at BMW Performance Center in SC. Highly recommend" the experience" & BMW ma More

by Eileen H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonella Martinis, Angie Lavrenchik
May 21, 2019 -

Competition BMW of Smithtown responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

May 16, 2019

Best ever experience We've been leasing from competition BMW for years now. However this is the first time we have been dealing with Jonathan and John. We did not have the More

by Mei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Bottomley, John Oliveira
May 21, 2019 -

Competition BMW of Smithtown responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Jonathan and John was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

May 04, 2019

Professional and courteous, a pleasure . Doug Monett I have been leasing my bmw from the Smithtown location for 7 years now, both my children have bmws also from this location. Jonathan Bottomley , Doug’ More

by Barstow Ca gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car tech guy, Joe saintVal, Jonathan Bottomley, Doug Monette, Helga Carroll
May 06, 2019 -

Competition BMW of Smithtown responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

May 01, 2019

leasing I've been leasing from BMW over 15 years. Excellent experience all the time. Friendly family environment. Always greeted with a smile and hello. Ant More

by debz58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bellucci, Jackie Ruggiero, Antonella Martinis
May 02, 2019 -

Competition BMW of Smithtown responded

Thank you so much for your excellent review! We are honored by your loyalty and so appreciative of the opportunity to serve you. Providing exceptional dealer experiences is our goal, and we look forward to continuing to do so for years to come.

April 23, 2019

Easy from start to finish! My wife’s lease was up and we were shopping cars. We recently became Costco members and were told of their auto buying club. We had leased a BMW from More

by Scott69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helga Carroll, Artur Tadevosyan
Apr 23, 2019 -

Competition BMW of Smithtown responded

On behalf of all of us here, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Arthur is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car!

April 23, 2019

2019 X3 Excellent experience. Worked very hard to keep sale as the 1 stock car was sold as we were working on deal. Found another that was just goin producti More

by Sunburns315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonella Martinis
Apr 23, 2019 -

Competition BMW of Smithtown responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

April 23, 2019

Sales person was very nice, but sales manager was nasty Mark Buro is extremely rude, and looks down at me as a customer. When I was attempting to negotiate a lease deal with him, his words to me were "This More

by MBORUCHOV
Recommend Dealer
No
Employees Worked With
Mark Buro, Antonella Martinis
Apr 25, 2019 -

Competition BMW of Smithtown responded

Thank you for taking time to post a review of your experience in our dealership. It is never our intention to be rude with visitors to our dealership and we apologize that you felt you were treated in that manner. We feel that it is extremely important to always make sure our visitors feel welcome and that there needs are always considered. We do hope that you will allow us another opportunity to earn your business please contact me at 631-265-2208, so we can turn your experience around. Sincerely, Kerri Kohut Client Care Manager

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