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Competition BMW of Smithtown
Smithtown, NY
1,078 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 18, 2020
BMW Competition BMW had leased me a lemon and put my child's life in danger and mine. I leased a 2018 530e iPerformance xDrive Hybrid in February 2018 and have put on about 25K miles on the car. I never child's life in danger and mine. I leased a 2018 530e iPerformance xDrive Hybrid in February 2018 and have put on about 25K miles on the car. I never abuse the car and drive the speed limit the majority of the time. This car has be in and out of the service department about 7 times for various reasons. That is not counting the 2 sets of rims and 4 sets of tires that I have had to replace on the car for about $5000. The other day I just picked up my 17 month old son from daycare and the car started having trouble accelerating and even to keep running. Luckily enough I was only a couple blocks from my home so I was able to make it without crashing into anyone or anything. I was very scared as I had my son in the car while the car was shutting down on me. I soon as I got home I called Competition BMW and explained what had happened to me in the car. They said they would send roadside assistance to come pick the car up in the morning. But that it sounded like a transmission issue. The car was picked up from my home and Competition BMW called me two days later. Telling me that it was not the transmission and in fact a complete engine failure. And that the car would need an entirely new engine. How could this happen to a luxury brand such as BMW? I didn't put so many miles in the car for this to happen.I contacted BMW of North America and worked with their customer service department diligently. As I do not feel safe in this car anymore and neither does my wife with amount of problems that it has had. They kept saying they would help me out in getting into another car as long as I stayed within BMW family. They sent me back to Competition BMW and said that they were going to work with me on getting me into a new car. All of the numbers they came up with were more money than I was spending per month with between $5,000‐$7,000 out of my pocket. I spoke with BMW of North America at length about declaring the car lemon and letting me out of my lease. I have a 100% payment history with them on four vehicles, most of the time paying a month in advance. I know that this vehicle once it has the new engine will not last more than a couple weeks without having another problem so I plan on waiting and then getting an attorney and filing a complaint with BMW of North America and Competition BMW. My advice to anyone thinking about buying BMW is to think again. The brand has gone down hill over the years and is now no different than any other brand. All they do is take you for a ride and act as if you are a pocketbook. The service department actually told me word-for-word you pay to play. More
by MM
Employees Worked With
Greg "Manager"
October 26, 2020
Danny Gomez was the best! I had the pleasure to sit down with him and find my dream car. He exceeded my expectations and hooked me up with an awesome used 2017 BMW XI. I'm grateful for my experience and wou with him and find my dream car. He exceeded my expectations and hooked me up with an awesome used 2017 BMW XI. I'm grateful for my experience and would recommend Danny to anyone interested in getting a BMW. Doug (the finance manager) was also awesome, he helped me pick out a warranty package and finalize my deal. Overall, I was thrilled with my car buying experience. More
by alexandrasenecal16
Employees Worked With
Doug Monette, Daniel Gomez
October 24, 2020
Worked with Anna to find my next BMW. Anna was extremely patient as I am a picky buyer. Not once did she get frustrated and she made sure i was happy throughout the entire process. I traded in two vehicles. patient as I am a picky buyer. Not once did she get frustrated and she made sure i was happy throughout the entire process. I traded in two vehicles. Anna made sure someone came to my home to pick up my second vehicle. Not your typical car sales person. Anna works for you not for her. 5 stars & highly recommend! More
by Jmercado545
Employees Worked With
Anna Jastrzebska
October 24, 2020
Anna Jastrzebska i couldnt ask for a better sale person she was very helpful shes amazing what shes doing im very happy with my x5 bmw shes very patience as i was picking a few cars to test driving she mak she was very helpful shes amazing what shes doing im very happy with my x5 bmw shes very patience as i was picking a few cars to test driving she make sure i was satisfied with the right choice And shes very comunicative person i highly recommended More
by Gmontoya1106
Employees Worked With
Anna Jastrzebska
October 15, 2020
Just purchased a brand new x5m and i couldn’t of ask for a better sales person. Anna Jastrzebska was very informative and it’s the first time purchasing a vehicle i felt the sales person was truly working a better sales person. Anna Jastrzebska was very informative and it’s the first time purchasing a vehicle i felt the sales person was truly working with me to get exactly where i wanted to be. Please ask for her when you visit. More
by Jon Romero
Employees Worked With
Anna Jastrzebska
October 12, 2020
Recently purchased a beautiful certified pre owned BMW X3. Dan Gomez was professional, knowledgeable and was a pleasure doing business with. We love our X3 would highly recommend Dan at Competition BMW!! X3. Dan Gomez was professional, knowledgeable and was a pleasure doing business with. We love our X3 would highly recommend Dan at Competition BMW!! More
by Mpkelly85
Employees Worked With
Helga Carroll, Daniel Gomez
October 07, 2020
The best experience working with Danny Gomez. He was professional, expedient so helpful. My husband started speaking with Danny on a Tuesday , Saturday we left with my new SUV. He said we would be out i professional, expedient so helpful. My husband started speaking with Danny on a Tuesday , Saturday we left with my new SUV. He said we would be out in 1 hour. Less than an hour and he sat with me to show me all the features. When this lease is up we will be back. Almarie Kralstein More
by almarie
Employees Worked With
Doug Monette, Wayne Locanthi, Jackie Ruggiero, Kerri Kohut, Paul Hart , William Villacis, Daniel Gomez
October 05, 2020
Thank Danny Gomez for helping us in purchasing my first BMW. You were very humble and was very transparent. Thank you again!! Jessica & Andrew Delligatti BMW. You were very humble and was very transparent. Thank you again!! Jessica & Andrew Delligatti More
by JessicaDelligatti
Employees Worked With
Daniel Gomez
September 29, 2020
Thank you to Danny Gomez at Competition BMW of Smithtown! I had always bought American cars before so this was my first time purchasing a BMW. He showed me all different types of SUVs and what the features w I had always bought American cars before so this was my first time purchasing a BMW. He showed me all different types of SUVs and what the features were so we could narrow it down to what I felt the most comfortable in. Safety and Technology were very important to me and I am so happy that the X2 has the best updated features! He took the time and was patient with me during the entire sales process and kept his word throughout the deal. If you are looking for a BMW, ask for Danny! Also, the dealership is taking excellent precautions with Covid, there is plexy glass up everywhere and everyone has to wear a mask at all times. They are definitely doing the right thing! Better to be safe! More
by Lauren M
Employees Worked With
Daniel Gomez
September 15, 2020
I just purchased the 5 series from Danny Gomez. I have had 5 bmw's previously and Danny was by far the most helpful and patient. He is caring and it shows that he loves his job. I will definitely purchase had 5 bmw's previously and Danny was by far the most helpful and patient. He is caring and it shows that he loves his job. I will definitely purchase my next BMW from Danny. Great job!!!! Larry More
by jkobren
Employees Worked With
Daniel Gomez
