Community Motors
Cedar Falls, IA
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Refuses to remove me from their SPAM mailing list. I did not request their service or want it. They do not respond or honor anything. Do not trust them. I had to file a complaint with the Attorney I did not request their service or want it. They do not respond or honor anything. Do not trust them. I had to file a complaint with the Attorney General to get the to stop. More
Dealer refuses to remove me from their SPAM mailing list. I do not want or request this from them. They do not follow up and do not honor. Do not trust them. I do not want or request this from them. They do not follow up and do not honor. Do not trust them. More
Techs kept me informed. They even doubled check to assure accuracy. They even explained to me for understanding everything done. They even doubled check to assure accuracy. They even explained to me for understanding everything done. More
They were unable to fine my new warranty contract for services. Felt as if my integrity was being questioned when continually saying they didn't have it. When it was eventually tracked down, I found out services. Felt as if my integrity was being questioned when continually saying they didn't have it. When it was eventually tracked down, I found out by calling them... Vehicle I was loaned was very smelly and really dirty. I was not happy with the way I was treated. More
Very disappointed with this dealership community motors. I have bought 2 vehicles from them in the last few years. I did all my service with them. Requested an oil chance with them for full synthetic oil I have bought 2 vehicles from them in the last few years. I did all my service with them. Requested an oil chance with them for full synthetic oil, which is what we always did with our truck. Our last oil change they took it upon themselves to put blended oil in it. Since we were leaving town we were told by the service department to have it changed when we got to where we were going & they would pay the difference when we got back. We’ll we didn’t make it back because the truck threw a rod because of the wrong oil. You can not run pure synthetic from day one then run the regular oil they put in. Come to find out today they had never put in the pure synthetic oil we had been requesting or paying for. They had been put blended oil in all along. We ended up having to buy another truck in Florida to bring our 5th wheel home. The general manager & the service manager both basically said sorry about your bad luck. I’ve tried numerous times to contact Jim the owner & he has not bothered to return my calls/messages. Obviously he doesn’t give a xxxx about the “little” people. I’m not asking for them to fix or replace the truck but I feel the least that could have been done is sort of reimbursement for all the trouble. Also for Jim to have the respect for his customers to return a phone call. This is one person who will no longer be a customer or recommend the community motors dealership again. More
The absolute best place to get services on my vehicles. Very trustworthy, very polite and professional customer service. From scheduling to completed service just an all out above and beyond crew. Thank yo Very trustworthy, very polite and professional customer service. From scheduling to completed service just an all out above and beyond crew. Thank you all and until next time More
Sales staff was Very helpful and accommodating. They even delivered the vehicle to look at before purchasing and when the sale was completed. They even delivered the vehicle to look at before purchasing and when the sale was completed. More