Community Honda

Good overall experience Easy buying experience with minimum of back-and-forth on price. Good, detailed, after-sale explanation of all the new features. Prompt follow-up to Easy buying experience with minimum of back-and-forth on price. Good, detailed, after-sale explanation of all the new features. Prompt follow-up to follow-on questions and concerns. More

Friendly, honest service I've never had a bad experience at Community Honda. Rick in the service department goes out of his way to accommodate customers. He's trustworthy, hon I've never had a bad experience at Community Honda. Rick in the service department goes out of his way to accommodate customers. He's trustworthy, honest and friendly. Great customer experience all the way around. More

Oil change- Pilot So thankful for this service department! Sam is always helpful and genuine. I always feel our family’s best interests are your interests. We wouldn’t So thankful for this service department! Sam is always helpful and genuine. I always feel our family’s best interests are your interests. We wouldn’t trust anyone else! More

Sam & Rick are really good at what they do The Service Department is genuine and trustworthy. They look out for their clients and make for a great customer experience. Plus they make setting The Service Department is genuine and trustworthy. They look out for their clients and make for a great customer experience. Plus they make setting up a remote office for an hour no big deal so I can continue my work day. More

Oil change and recall from Hinda I like the service I get from the service people Chris he is very good at explaining what needs to be done on your vehicle. All the stay is courteous I like the service I get from the service people Chris he is very good at explaining what needs to be done on your vehicle. All the stay is courteous and helpful. More

Service Experience Always very friendly, recognize who I and why I am there. Can depend on them being ready for me at my appointment time. Keep me informed as to what Always very friendly, recognize who I and why I am there. Can depend on them being ready for me at my appointment time. Keep me informed as to what they have done and including an explanation of my bill plus any recommendations they have. More

Got what I asked for done Took a car in for service, I was told it would need a couple thousand dollars in repairs after inspection was done. Took it to another mechanic who sa Took a car in for service, I was told it would need a couple thousand dollars in repairs after inspection was done. Took it to another mechanic who said it was not quite what I was told. Also I was told a week prior there would be a loaner car for me to drive back to work and there wasn’t. I did get a courtesy ride to and then back from work but still a pain.. More

Great Service Department at Community Honda I have always driven the extra miles to have my service done here in Cedar Falls rather than Cedar Rapids. The staff is always friendly and helpful. A I have always driven the extra miles to have my service done here in Cedar Falls rather than Cedar Rapids. The staff is always friendly and helpful. And I have never had a problem they couldn't solve. More

Clear, courteous, and helpful I always go to Community Honda to service my car because I want it done properly, with Honda parts, on the schedule provided by the manufacturer. Ther I always go to Community Honda to service my car because I want it done properly, with Honda parts, on the schedule provided by the manufacturer. There is not enough room in my brain to remember what kind of service needs done when. Their staff has always made the process easy, advising me of service that is to come in the next months. Almost never have a been surprised by a needed service, because they keep me well-informed. My car now has about 180,000 miles on it, and it still runs wonderfully. I have had almost no problems while following their advice and Honda's service schedule. They explain well the things that need to be done, they are frank about things that can wait and those that cannot, and they have always been able to answer any questions I have. I will continue going to this service center for the lives of both of my current Hondas...and my future ones. More

Service with a smile Prompt, efficient service. Friendly atmosphere, free Starbucks, and popcorn. I know they will take me seriously and treat me right. They are the reaso Prompt, efficient service. Friendly atmosphere, free Starbucks, and popcorn. I know they will take me seriously and treat me right. They are the reason I keep buying Honda vehicles. More