Back

Community Honda

Cedar Falls, IA

not yet
rated
1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

Directions

By Type

1,067 Reviews of Community Honda

July 06, 2021

Rick is always great to work with! My CRV is 16 years old & running great (knock on wood) - and most of the reason is due to the great service I get. They catch problems early - & explain things thoroughly. More

by LABSFOR_DEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Jul 10, 2021 -

Community Honda responded

Thank you for your positive review of our Service Department and Rick in particular! I'm glad you had a great experience with us. Sam Porter General Sales Manager

July 06, 2021

Honda service has always been excellent here. They always mention things I need to be aware of coming up for my Honda, whether it's specific mileage maintenance that's coming up or if they think I nee More

by DWard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Jul 10, 2021 -

Community Honda responded

Thank you for your positive review of our Service Department. I'm glad you had a great experience here. Sam Porter General Sales Manager

July 06, 2021

Twenty five is a lot of words but I’ll do my best (12).. service was prompt and friendly and correct and right priced… we’ll, normal priced 😊 (25 total +1). More

by jmwanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Jul 10, 2021 -

Community Honda responded

Thank you for your positive review of our Service Department. I'm glad you had a great experience here. Sam Porter General Sales Manager

July 06, 2021

My recent visits so the service center has been extremely poor. The communication is poor, staff not friendly. My most recent visit was supposed to be a 90 minute service starting at 11. I called at 1:00 whe More

by Kfettkether09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Rosecrans
Jul 23, 2021 -

Community Honda responded

Thank you for your review of our dealership service department. I apologize for your poor experience. We value your past and current business greatly. I would appreciate if you contact me direct so I can collect more specifics about your visit. Thank you, Sam Porter General Sales Manager

July 05, 2021

The service was to correct the problem of non-acceleration. After we received the notice we got right in and the issue was corrected. Excellent service -as always. More

by r.kuecker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans
Jul 10, 2021 -

Community Honda responded

Thank you for your positive review of our Service Department. I'm glad you had a great experience here- as always :) We look forward to seeing you again! Sam Porter General Sales Manager

July 05, 2021

Service done ok and on time but asked for wash and it wasn’t done . This miss happened last time too. Hopefully next I get the wash More

by SPARKY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans
Jul 10, 2021 -

Community Honda responded

Thank you for your positive review of our Service Department. I'm glad you had a great experience . I would imagine our car wash was down for it's scheduled maintenance. Please feel free to come in when you are in the area and I will get that wash taken care of....my apologies. Sam Porter General Sales Manager

July 05, 2021

Friendly and accommodating to out of state visitors!! Found the part that was out of stock and slipped us into a busy holiday schedule. Very pleased! More

by bmiddlet73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Jul 10, 2021 -

Community Honda responded

Thank you for your positive review of our Service Department. I'm glad you had a great experience with us while you were here from out of town. Sam Porter General Sales Manager

July 05, 2021

The only reason it wasn't a higher rating is the first guy we waited to check in with seemed to ignore us. He could have at least said someone would be right with us or acknowledged us. The second guy was More

by inimeg76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know names
Jul 10, 2021 -

Community Honda responded

Thank you for your positive review of our service department. My apologies that you were not greeted promptly when you arrived and had to request your copy of the work performed. I will make sure to mention these items for the future. Sam Porter General Sales Manager

July 01, 2021

Was happy with the experience I had there at the dealetship More

by bobweiglein
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean “Frenchy” Charbonneaux, Jeremy Olds, Ron Colson
Jul 10, 2021 -

Community Honda responded

Thank you for your positive review of our sales Department. I'm glad you had a great experience with Ron Colson, Frenchy and Jeremy Olds Sam Porter General Sales Manager

July 01, 2021

Very patient with an older new car driver. Bought a new CRV and love it but still on the learning curve. All were great. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier, Rick Rosecrans
Jul 10, 2021 -

Community Honda responded

Thank you for your positive review of our sales Department. I'm glad you had a great experience with us! Sam Porter General Sales Manager

...
7
...