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Community Honda

Cedar Falls, IA

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1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

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1,067 Reviews of Community Honda

April 02, 2021

John was very thorough, efficient and thoughtful! I also enjoyed interacting with billing/cashier 😊 I can highly recommend Community Honda to anyone with a Honda looking for quality service. More

by Hiloave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Apr 05, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership and of John Sullivan and Annette. I'm glad you had an excellent experience when you were here. Sam Porter General Sales Manager

April 01, 2021

Honest answers and very competitive pricing.Dealer knew Honest answers and very competitive pricing. Dealer knew the product inside and out. Friendly without being the overbearing typical sales pitch. Fina More

by rcjnwalk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Jackson, Ron Colson
Apr 05, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership; Ron Colson in particular. I'm glad you enjoyed your purchase experience. Thank you for making the drive to us! Sam Porter General Sales Manager

April 01, 2021

Simple oil change but Rich made me aware of a couple of items to take care in next few months. Glad to be able to trust the service department. More

by Craig Peters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Apr 05, 2021 -

Community Honda responded

Thank you for your 5 star review of our service department and Rick. I'm glad you had a great experience with us. Sam Porter General Sales Manager

March 31, 2021

I wish they would have reset the low tire pressure notice. After checking the pressure in the tire making sure it was okay, I had to go back to the manual to figure out how to reset it. More

by dje0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier
Apr 05, 2021 -

Community Honda responded

Thank you for your 5 star review of our service department. I apologize we didn't get that tire pressure sensor reset while you were here. I'm glad you got it taken care of. Sam Porter General Sales Manager

March 30, 2021

Like the new guy in service.,, John. He’s a keeper. Very friendly kid. Rick is great as usual. Got coffee Miss my bag of corn; I get it covid. More

by Cardinal.mare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans, John Sullivan
Apr 05, 2021 -

Community Honda responded

Thank you for the 5 star review of our service department; John and Rick in particular. I too miss the popcorn....hopefully the popcorn machine will be back in action. Sam Porter General Sales Manager

March 30, 2021

The staff did a great job, they got my car in and out quickly. Waiting area was very clean and comfortable. I appreciate the great service. More

by Dave S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Apr 05, 2021 -

Community Honda responded

Thank you for your 5 star review of our service department. I'm glad the cleanliness and comfort of the waiting area was noticed. We try our best to make sure our customers feel safe and comfortable while they are here. Thanks again. Sam Porter General Sales Manager

March 25, 2021

We are very pleased with the results of our most recent service. Previously we had repeat issues with crackling coming through our speakers and the passenger sliding door not working. But after this visi More

by Shannon H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Mar 29, 2021 -

Community Honda responded

Thank you for your 5 star review of our service department; Rick Rosecrans in particular. I'm glad we were able to get your issue resolved in a timely manner. We look forward to your continued business! Sam Porter General Sales Manager

March 25, 2021

Both Brandon and Sam were great to work with. Very happy with the vehicle I chose, was a Toyota guy but might be switching if this works out with reliability More

by tlarson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Porter, Brandon Creighton
Mar 29, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership; Brandon Creighton in particular. I'm glad you had an excellent experience here. Sam Porter General Sales Manager

March 24, 2021

Excellent service. My car battery died and I needed an urgent replacement battery and they were able to get me in the same day with minimal wait time. More

by DOC.PANKAJMEHTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Mar 25, 2021 -

Community Honda responded

Thank you for your 5 star review of our Service Department. I'm glad you had an excellent experience while you were here. Sam Porter General Sales Manager

March 24, 2021

Joshua Almaraz was our salesman and was very good. He explained everything to us and I know if we have problems with all the eletronic devices all we have to do is call him for help. I would recommend More

by PEGILINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Springer, Jeremy Olds, Brandon Creighton, Ron Colson, Josh Almaraz, Dennis Geuder, Curtis Reitz
Mar 25, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership and josh Almaraz in particular. I'm glad you had an excellent experience! Sam Porter General Sales Manager

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