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Community Honda

Cedar Falls, IA

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1,067 Reviews

4617 University Ave

Cedar Falls, IA

50613

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1,067 Reviews of Community Honda

April 23, 2021

Terrible communication from staff while my car was waiting to be repaired. Part was delayed twice and they never called to let me know of the delays, so I called on their estimated date of completion More

by MightyDuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Rosecrans
May 17, 2021 -

Community Honda responded

Thank you for your your review. I am giving this information to our Service Manager for his review. You are correct; communication with the customer is something that we try to do consistently. Obviously we didn't get that done in your case. I'm glad your repair ended up being a quality fix; but again I apologize for the length of time getting the correct part needed. Thank you again for your review. Sam Porter General Sales Manager

April 23, 2021

The people there are very kind, they weren't too pushy on buying a car. They costumer service was very friendly, and got very good deals. I was very pleased. More

by NathanielS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Colson
Apr 24, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership and Ron Colson. I'm glad you had an excellent sales experience! Sam Porter General Sales Manager

April 22, 2021

I really enjoyed the customer service and great service every time I brought my car to get it done it was always done right and I really appreciate all the work on the community has done and the guy named More

by Alaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sullivan
Apr 24, 2021 -

Community Honda responded

Thank you for your 5 star review of dealership Service Department and of John Sullivan. I'm glad you had an excellent experience with us. We look forward to seeing you again! Sam Porter General Sales Manager

April 22, 2021

I had a very good experience with a very professional sales person. He made me aware of new car shortage but there was no pressure to buy. More

by KO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Olds, Ron Colson, Rick Rosecrans
Apr 24, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership and Ron Colson. I'm glad you had an excellent experience! Sam Porter General Sales Manager

April 21, 2021

Community Honda provides stellar service. They are willing to listen and they offer suggestions. They complete the work in a timely manner. They are always personable. More

by Hondafans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans, John Sullivan
Apr 24, 2021 -

Community Honda responded

Thank you for your 5 star review of dealership Service Department. I'm glad you had an excellent experience with us. We look forward to seeing you again! Sam Porter General Sales Manager

April 21, 2021

Service manager was very good about keeping me updated on the progress of the warranty work. I had previously had a bad experience with the service department but will consider this dealership again. More

by TDK325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rosecrans
Apr 24, 2021 -

Community Honda responded

Thank you for your 5 star review of dealership Service Department. I'm glad you had an excellent experience with us. We look forward to seeing you again! Sam Porter General Sales Manager

April 21, 2021

Thanks for taking care of my vehicle. Getting back on the road safely. I will return for future services and car buying needs, Thank You! More

by cshields220824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Geuder
Apr 24, 2021 -

Community Honda responded

Thank you for your positive review of dealership Service Department. I'm glad you had an excellent experience with us. We look forward to seeing you again! Sam Porter General Sales Manager

April 20, 2021

A very friendly , knowledgeable team at this dealership.Did not feel pressured or uncomfortable.All in al a really great experience that I would recommend to others. More

by scrubmatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean “Frenchy” Charbonneaux, Jeremy Olds, Brandon Creighton, Ron Colson, Josh Almaraz, Bryan Cuvelier, Rick Rosecrans, Dennis Geuder, Curtis Reitz
Apr 21, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership. I'm glad you enjoyed your experience here. Please call on us again if we can assist with anything. Sam Porter General Sales Manager

April 20, 2021

Easy to schedule. Service was timely and prompt. There’s a pleasant waiting area. All staff are friendly and professional. It’s nice leaving with a clean car! Thanks!! More

by patsylcarney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon Ciesielski, John Sullivan, Dennis Geuder
Apr 21, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership. I'm glad you had an excellent experience here. We look forward to seeing you again. Sam Porter General Sales Manager

April 20, 2021

Friendly and great service. They listened to my needs and were very accommodating. The mechanic that worked on my vehicle was clean, no mess to clean up, that is important to me. More

by Lee Pries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Cuvelier
Apr 21, 2021 -

Community Honda responded

Thank you for your 5 star review of our dealership service department. I'm glad you had an excellent experience! Sam Porter General Sales Manager

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