Community Honda of Orland Park - Service Center

The Best I’ve been coming to Honda for everything for the past 18 years. I’m convinced the good care of my 2000 Passport has kept it in excellent shape with 10 I’ve been coming to Honda for everything for the past 18 years. I’m convinced the good care of my 2000 Passport has kept it in excellent shape with 106,000 miles and counting. More

maintenance I had a pleasant, fast, efficient service experience from Community Honda. Robert makes car maintenance enjoyable. I believe I will be back to Communi I had a pleasant, fast, efficient service experience from Community Honda. Robert makes car maintenance enjoyable. I believe I will be back to Community Honda when I need it. More

Initial each line on yo service order to verify ALL charges! If it wasn't for the service manager and asst mgr, I wouldn't go back or recommend this department. The quality of work is good, but some how the fee If it wasn't for the service manager and asst mgr, I wouldn't go back or recommend this department. The quality of work is good, but some how the fees pile on. These guys make you feel like you owe it to yourself to come back. Thanks Bob Moran and Bob Madia More

Great Experience ! My Service Writer was Greg Piunti , He got My car in right Away, He was very professional about diagnosing the problem with My front tire. My Service Writer was Greg Piunti , He got My car in right Away, He was very professional about diagnosing the problem with My front tire. More

The service was completed on time and as promised. The service was as usual performed properly, on time and as promised. I always take my car back here for service as I know that I will always get the The service was as usual performed properly, on time and as promised. I always take my car back here for service as I know that I will always get the proper parts and fluids to keep my Honda running properly and I know that if in the future, there is a problem with the car, there is a history which will allow for proper solutions to the problem. More

RANDY PRIBYL IS THE BEST Randy Pribyl is by far the best service writer I've worked with. He is extremely knowledgeable and explains what the auto needs. He tries to get you Randy Pribyl is by far the best service writer I've worked with. He is extremely knowledgeable and explains what the auto needs. He tries to get you on your way as soon as possible. He often calls when the car is ready. More

Tire pressure light came back on in a few days of fixing it! The service manager told me that they would try the easy thing first. Otherwise they would have to drive it for 2 hours on an expressway. The same thi The service manager told me that they would try the easy thing first. Otherwise they would have to drive it for 2 hours on an expressway. The same thing happened to my 2015 Honda Fit. I had the tire pressure checked and it was ok! Wonder if this is a problem with all Hondas More

Awesome service The service at Community Honda by the personnel is fantastic. Even though Honda is older, the people treated me as if I had just purchased a new car. The service at Community Honda by the personnel is fantastic. Even though Honda is older, the people treated me as if I had just purchased a new car. Options were given to save on parts which is a first I’ve experienced at a dealership service department. The service is exceptional. More

Professional friendly and efficient Jay was extremely helpful and attentive to my car’s needs. I was very impressed with the short amount of time I spent waiting for my vehicle while it Jay was extremely helpful and attentive to my car’s needs. I was very impressed with the short amount of time I spent waiting for my vehicle while it was being serviced. I was promised to have my vehicle in an hour and it was finished in less than 45 minutes. I always trust Honda when servicing my vehicle. I know they care about my comfort and safety and genuinely appreciate that. More

Service Sait and Switch BEWARE COMMUNITY HONDA IN ORLAND PARK, IL!!! THIS IS WHY PEOPLE DON’T TRUST CAR DEALERS. I need to get this off my chest. I had been receiving no BEWARE COMMUNITY HONDA IN ORLAND PARK, IL!!! THIS IS WHY PEOPLE DON’T TRUST CAR DEALERS. I need to get this off my chest. I had been receiving notices to have my Takata airbag repaired by Honda for no cost. I finally found the time to take it in on 04/18/2018. I told them I was in a hurry and they acknowledged that. I was told it would take 3 to 4 hours but no charge. I picked it up at about the 4-hour mark. I was told no charge, but the vehicle needed filters, belts, tires, transmission fluid service, power steering fluid service, coolant service, rear differential fluid service and the charge to do that was over $2000. I told them no, but I felt if they had taken less time in trying to “up charge” me it could have been completed earlier. 7 days later the airbag light went on. I called Community Honda and was to bring it back but as was again in a hurry and this was a second visit they could do it right away. When I arrived, I waited 10 minutes before I was even asked what I wanted. I explained and was told if it was “something they had done there would be no charge” but the only thing free was to look at it. I was then told it would take up to 1 hour to look at it. I complained to the service manager, Bob Media, and was told they would do it right away. The car was brought out and Bob Media told me there was a sensor that was bad, and they would charge for repair. I explained that I had the car for 5 years without the light ever going on and now 7 days after they had worked on the airbag system the sensor went bad by coincidence. Bob Media claimed it was just a timing thing and they would not repair without charges. Mr Madia told me they had turned off the warning light but if I wanted it repaired I would have to leave the car for several hours. I told them I would come back. I got in my car and immediately saw the airbag light go on. I immediately went back in the dealership and told the Mr Mdiia the light was still on and he responded that it was turned off but it must have gone back on, but they would not fix it without charges. Another hour and a half out of my life. Mr Madia told me that parts go out at any time it just a matter of timing that mine went out 7 days after Community Honda worked on it. I told him I would take my case to Honda corporate. As you never know if airbags are any good until you need them I must wonder if anything had been done at all. Bruce Rocasalvo, 04/30/2018 More