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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,069 Reviews

1,069 Reviews of Community Honda of Orland Park - Service Center

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June 30, 2018

Oil change, rotate tires, replace transmission fluid My service advisor Randy Pribyl was super. He let me know all the things that were due for my car, and no pressure. He answered my question about ge More

by MAGGIMAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Community Honda of Orland Park responded

It's great to hear you were happy with your service visit and that you were able to be on your way quicker than expected! We appreciate you taking the time to leave us an awesome review.

June 30, 2018

Excellent service at a reasonable price I like the free diagnosis of my vehicle and the discussion about needed additional work with the option of doing the work now or at a later time. More

by LAWNDAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
Jul 03, 2018 -

Community Honda of Orland Park responded

We're happy to hear that your vehicle diagnosis visit was convenient for you! Thank you for leaving your kind review and we look forward to welcoming you again.

June 30, 2018

Oil change ,overall checkup of auto. In and done under an hr. Great service & fair pricing. Awesome dealership Been buying cars from them for over 30 years. Honda , very reliable cars More

by LOBERS8730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the service Representative names
Jul 03, 2018 -

Community Honda of Orland Park responded

We're truly appreciate your continued business at Community Honda and we like to hear that you are consistently satisfied with your experiences. Thank you for taking the time to leave review and we look forward to seeing you again!

June 29, 2018

Nice Job I came in to the shop because I had a problem with my tire loosing pressure and deflating. It turned out there was a screw in the tire. I also had to More

by KARENAZUA_EIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Community Honda of Orland Park responded

We're glad to have been able to assist with your needs! Please let us know if you ever need anything else.

June 29, 2018

Flat Tire Bought a car from Honda of Orland Park in late March, when I test drove it the salesman Micheal M had to fill the rear passenger tire due to "seasons More

by ZACTUCKER2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mitchener
Jul 02, 2018 -

Community Honda of Orland Park responded

We're sorry to hear about the troubles you were experiencing but are glad Robert was able to take care of it and provided professional service.

June 29, 2018

service for BG system I like for all three cars service here for BG system and oil change too and other services. They use all the time own for all types models More

by PATELANIL0527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob , Christopher Nelson
Jul 02, 2018 -

Community Honda of Orland Park responded

Thank you so much for your 5-star review! Your continued business is very much appreciated.

June 29, 2018

fixed the problem The auto was brought in because "low tire pressure"indicators were coming on. We left the car for a period of time. Sensors have not been on again. More

by RLFURLAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Mancini, Michael Mitchener
Jul 02, 2018 -

Community Honda of Orland Park responded

Car problems are never fun so we always strive to fix any issues so that you can enjoy your vehicle again! Thank you for taking the time to give us a 5-star review.

June 29, 2018

High price mediocre service Didn’t complete what I requested and neglected to tell me. Arrogant and not very helpful. Can’t remember the service person I had. You could pull my More

by rwilms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Maldia was the service manager. I’m not sure of the other contact. Would need to look up invoice to be sure.
Jul 02, 2018 -

Community Honda of Orland Park responded

We're sorry to hear that this was your experience at our dealership. We never want a customer to feel this way and would like to get some more details about your visit. Please reach out to Joe Vanerio at 708.364.2610 at your convenience.

June 29, 2018

Service needs improvement Apparent lack of communication between the service department and the schedulers that caused wasted time and bad experience for a first time customer More

by Reviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay
Jul 02, 2018 -

Community Honda of Orland Park responded

We are sorry to hear about the frustrating experiences you've had so far. We'd like the chance to make it right. Please reach out to Joe Vanerio at 708.364.2610 so we can discuss this further with you.

June 29, 2018

review of visit normal maintenance for oil change, tire rotation, and check up at approx 25,000 miles. Why was labor charge over $160 for less than 1 hour? Car wash t More

by SYBEREBIT
Recommend Dealer
Yes
Employees Worked With
Cesar Diaz
Jul 03, 2018 -

Community Honda of Orland Park responded

We are sorry to hear you weren't completely satisfied with your recent service visit. We would like to receive some more information from you so that we may look into the details of your visit. Please reach out to Joe Vanerio at 708.364.2610 at your earliest convenience and we look forward to hearing from you!

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