Community Honda of Orland Park - Service Center

AC like new. I felt I could trust service department to be qualified, honest, and easy to talk to. AC works like new, I’m very satisfied with service. I felt I could trust service department to be qualified, honest, and easy to talk to. AC works like new, I’m very satisfied with service. More

Helpful Jay was very courteous and assisted me with deciding how to proceed with the needed service for my car. He explain to me in simple terms the consequen Jay was very courteous and assisted me with deciding how to proceed with the needed service for my car. He explain to me in simple terms the consequences that helped me to prioritize what was needed to done. Thank you Jay More

Front brake service Was fast, diagnosed correctly. And was told My tires are in need of replacement. Also Was supposed to have service done at a firestone and could no Was fast, diagnosed correctly. And was told My tires are in need of replacement. Also Was supposed to have service done at a firestone and could not accommodate on short notice. More

A1 service for Honda Accord Good, had appointment . Oil change , tires rotated . Took 30 minutes . Free WiFi which helps for homework. Bottle water and air conditioner was on whi Good, had appointment . Oil change , tires rotated . Took 30 minutes . Free WiFi which helps for homework. Bottle water and air conditioner was on which was helpful for the temperature outside . Sadly could not get car washed due to bike rack on top . More

Regularly scheduled maintenance Kim was extremely helpful in quickly scheduling a service appointment for me which best accommodated my personal schedule. Multiple appointment dates Kim was extremely helpful in quickly scheduling a service appointment for me which best accommodated my personal schedule. Multiple appointment dates and times were offered. More

Hamdan Always great service at community Honda service department service writer was professional,my second service on my 2017 Honda Accord I’ll keeps my ser Always great service at community Honda service department service writer was professional,my second service on my 2017 Honda Accord I’ll keeps my service with community Honda,keep up the great service More

Scheduled Maintenance Website was easy to navigate to make and schedule appointment. Service Advisor explained maintenance required, kept me updated on progress throughout Website was easy to navigate to make and schedule appointment. Service Advisor explained maintenance required, kept me updated on progress throughout visit, car finished when promised. Clean comfortable waiting area. More

someone should review the inspection checklist with customer Brought my vehicle in for a safety recall and a safety inspection. Recall work was done just fine. I was told the vehicle inspection showed no probl Brought my vehicle in for a safety recall and a safety inspection. Recall work was done just fine. I was told the vehicle inspection showed no problems or issues. A recommendation for transmission fluid flush and a brake system fluid replacement was made and accepted by me. I later used the "live chat" function on the dealership website to ask if a senior citizen discount was available for my service. The chat operator did not know and said she would have someone from the service department contact me by phone or email. No one called and the only email I received was from someone offering to assist me with my vehicle "purchase". I don't know where the confusion came from, but I was not asking about a senior discount on the purchase of a vehicle. In addition to my recall service, I did ask for a vehicle inspection. Upon leaving the dealership, I looked at the "Honda multi-point vehicle inspection checklist". I thought the inspection would have included an "under vehicle" inspection. It apparently did not since none of the "under vehicle" elements were marked (nothing marked for brake lines/cables; shock absorbers/struts/suspension/tie rods; exhaust system; engine oil or fluid leaks; and drive shaft boots). Other sections were marked and one was even marked as "requires immediate attention" - alignment inspection. However, no mention was made by anyone at the dealership before I left with my vehicle. Maybe the service department could inform customers what the vehicle inspection will include. The service writer was courteous throughout the process, but I would have liked to know if something was truly wrong and really needed attention before I left the dealership. I would have very likely had the work done right away. More

Oil change. Done in time quoted. Free car wash. Nice snacks and beverages. Very polite staff. Impressed with how polite the young mechanics were. Will re Done in time quoted. Free car wash. Nice snacks and beverages. Very polite staff. Impressed with how polite the young mechanics were. Will return when I need service. More

General maintenance & car cleaning I been coming to this dealership for years. I trust them to provide quality service. Jay was helping me this day. He was pleasant, knowledgeable; upd I been coming to this dealership for years. I trust them to provide quality service. Jay was helping me this day. He was pleasant, knowledgeable; updating me as i was waiting, and commumicating what type of maintenace might come up next. He2 was great! I'm very satisfied with the services provided and the way I was treated. More