Community Honda of Orland Park - Service Center

Oil Leak Had to bring my car back for an oil leak from a gasket that had been previously replaced. All fixed and this time no charge! Had to bring my car back for an oil leak from a gasket that had been previously replaced. All fixed and this time no charge! More

Good and as expected Everything was good and smooth, service department team are so professional and know how to answer about all the expected questions that a person migh Everything was good and smooth, service department team are so professional and know how to answer about all the expected questions that a person might ask More

Helpful and caring staff Very attentive to customer needs. I had a 2pm apt and asked, when dropping off my car before work at 7am, if they could fit me in before 8am that day. Very attentive to customer needs. I had a 2pm apt and asked, when dropping off my car before work at 7am, if they could fit me in before 8am that day. They easily accommodated and did so with a pleasant attitude. I usually drop off and get a ride to work, which has always been convenient, too, but that day the early morning apt was very convenient for my family. More

I've been here 4 times and each time I opted for text updates that never happen and this place is very slow except with excuses. The reps lie and have no knowledge of what accessories fit what trim level updates that never happen and this place is very slow except with excuses. The reps lie and have no knowledge of what accessories fit what trim level for those that might want to add some things from other trim levels. Each time I see my car come in finished it still takes an hour to give it to me while I see it just sitting there. They also have don't assist in diagnosing issues related to defects and refuse to start a case so that Honda corp can investigate safety defects which can save lives and prevent customers from paying out of pocket for factory defect that should be covered by Honda not the consumer. More

Airbag recall An airbag recall was done. They were very pleasant and considerate of my time. I don’t have anything else to say. I was happy with my service. An airbag recall was done. They were very pleasant and considerate of my time. I don’t have anything else to say. I was happy with my service. More

My Service Visit MY visit to Community Honda was a very professional experience. I was greeted by Service representative Jay Hill. He proceeded to explain the servic MY visit to Community Honda was a very professional experience. I was greeted by Service representative Jay Hill. He proceeded to explain the service required, the cost and amont of time it would take to complete the job. After the car was being serviced Jay gave me an update on additional services that should be done at this time. I appreciate the effortss to ensure that I won't have any problems to worrry about. More

stress free Honda always has courteous service reps and this visit was as usual.I sat in the showroom ,looked at some other vehicles,did some reading,and converse Honda always has courteous service reps and this visit was as usual.I sat in the showroom ,looked at some other vehicles,did some reading,and conversed with other customers.All in all a pleasing expierenc. More

Professional Always polite and professional. Great service. How did I ever go anywhere else. They are doing things right. Will definitely buy again and highly re Always polite and professional. Great service. How did I ever go anywhere else. They are doing things right. Will definitely buy again and highly reccomend. The service department hours are very conveient too. Which is awesome for working families. More

Service The service was nice and smooth except for the ride to work it took almost a hour instead of 10 min I was late for work The service was nice and smooth except for the ride to work it took almost a hour instead of 10 min I was late for work More

My recent service Randy Pribyl was very nice and kept me informed. The young gentlemen that provided rides to and from the mall while I waited, we're very pleasant and Randy Pribyl was very nice and kept me informed. The young gentlemen that provided rides to and from the mall while I waited, we're very pleasant and well mannered. I wish there was better organization and friendliness in the service area, most of the reps just sitting and chatting with each other give off the vibe that they can't be bothered. More