Community Honda of Orland Park - Service Center

Brake Inspection I always use this dealer for service on my 2015 CRV. Most of the time it's pretty painless however this dealer usually has long wait times. It would b I always use this dealer for service on my 2015 CRV. Most of the time it's pretty painless however this dealer usually has long wait times. It would be my only complaint for the service department. Otherwise, they are professional, friendly and knowledgeable. More

Car Repairs I experienced good service with a friendly attitude. Greg Piunti was very friendly and knowledgeable. Greg explained everything very clearly. I was ve I experienced good service with a friendly attitude. Greg Piunti was very friendly and knowledgeable. Greg explained everything very clearly. I was very satisfied with my experience and my Honda is running like new. Thanks Greg. More

Good Service Had an 8 a.m. appointment. When I got there someone came out immediately to meet me. Got my car fixed quickly as promised. Community Honda is a frie Had an 8 a.m. appointment. When I got there someone came out immediately to meet me. Got my car fixed quickly as promised. Community Honda is a friendly, honest dealership. Would remonnend this dealer to anyone. More

Service was fine - under warranty fix All went well, car fixed same day. The only issue was getting porter pickup at Metra 80th Ave station. Took an hour for pickup to arrive. All went well, car fixed same day. The only issue was getting porter pickup at Metra 80th Ave station. Took an hour for pickup to arrive. More

good service while they were extremely busy the service manager i dealt with went to extraordinary measures to get e out in the. time he promised even tho I was a while they were extremely busy the service manager i dealt with went to extraordinary measures to get e out in the. time he promised even tho I was a bit cranky. More

Too long waiting also there is no meaning of appointment I did my work to another Honda dealer for half the price if you want I can bring invoice I understand some more price but it should not be double. Th I did my work to another Honda dealer for half the price if you want I can bring invoice I understand some more price but it should not be double. Thanks More

Great Service on a Saturday When Traveling Across Illinois We were making a drive my 2010 Honda Odyssey from Indiana back to western Illinois on I-80 on a Saturday when the "Check Engine" light came. We got o We were making a drive my 2010 Honda Odyssey from Indiana back to western Illinois on I-80 on a Saturday when the "Check Engine" light came. We got off I-80 at the next exit and determined it was something that needed immediate attention. We called Community Honda of Orland Park because they were close by. We were delighted to hear that the Service department was open all day and could make an appointment for us within an hour. Robert Moran, the Service Manager, explained the steps to me and arranged for the shuttle to take us to a restaurant for lunch while the car was serviced. He phoned me with the diagnosis and cost and asked for my OK to proceed. The car was ready shortly after we returned from lunch. We were VERY pleased with how well we were treated and the speedy fix. More

oil change APPOINTMENT I made an appointment for an oil change. Arrived 5 minutes early, no one was ahead of me checking in still I waited 15 to be acknowledged that I was e I made an appointment for an oil change. Arrived 5 minutes early, no one was ahead of me checking in still I waited 15 to be acknowledged that I was even there. After being checked in I said about 30 minutes and the service rep said at least an hour?? I asked him what the purpose of appointments were. He stated we doubled booked and there have been a lot of walk ins??? After complaining he did move me up above the walk ins but really double booking. With today computers I doubt that can happen. I bet the appointment are booked every 15 minutes which is not enough time. By the way my appointment was early 9:00am pretty early in the day to be backed up. The reason I came to the dealership was because Community sent me a coupon book for service so I thought I would give it a try. More

Tire pressure low. They did a hard reset which took about two hours. They told me they had to drive at 55 miles per hour When I came in my gas tank was almost full. Wh They did a hard reset which took about two hours. They told me they had to drive at 55 miles per hour When I came in my gas tank was almost full. When I picked up the car it was at 3/4 full. They didn’t refill the car. More

Quick, friendly, and helpful Came into the service center to get my tires rotated and my oil change. They seemed pretty busy, but I was constantly assured someone would get to me Came into the service center to get my tires rotated and my oil change. They seemed pretty busy, but I was constantly assured someone would get to me as soon as possible. The service representative was very friendly, and they got the work done quite quickly. More