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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,069 Reviews

1,069 Reviews of Community Honda of Orland Park - Service Center

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October 21, 2020

Since I’ve had this new car, I’ve had issues and some are still unresolved. A scratch on glass that was done while in your care. A sliding door that has an annoying click, squeaking breaks since at least Jul More

by CWHITTEN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
October 21, 2020

have been dealing with Randy in Service since we purchased our vehicle. he has always been friendly and honest. would recommend honda service to others More

by JMACHAY64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Community Honda of Orland Park responded

Hi there! Thank you for taking the time to highlight some of our staff! We hope you have a great day!

October 21, 2020

The serviceman was great the service was great my car was on time nice and clean and I was very happy with the service and I would recommend your place too are anyone to everyone 😃😃 More

by BILLMARILYN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Community Honda of Orland Park responded

Hi Bill, We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible!

October 19, 2020

It took 2 hrs 20 minutes for an oil change and tire rotation. I had an appt. After 90 minutes, I asked and they hadn't done the oil change yet. Too long a wait. More

by MBURTON8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Piunti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Community Honda of Orland Park responded

Hi there, we apologize for the miscommunication during your service visit. We would like the chance to speak with you further about your time with us. Please reach out to anthonyh@communityhonda.com at your earliest convenience.

October 18, 2020

Service department employees are always friendly. I brought my CRV in for a tire rotation and an oil change. I received a phone call when my car was ready. Also got a car wash however the car wash does More

by SUZDEVOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Oct 19, 2020 -

Community Honda of Orland Park responded

Hi there! We appreciate your kind review of Community Honda and hope you will visit again soon. Take care.

October 18, 2020

Was very hapoy at the timelines of getting my appointment set to get 4 recalls done. My car was promised when ready, I was very pleased. More

by THESJM5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Plautz
Oct 19, 2020 -

Community Honda of Orland Park responded

Hi there! Thanks for this post! Glad to hear you had a great experience. We look forward to seeing you again soon!

October 15, 2020

I have been coming for service on my CRV for the last 13 years. I like that they have a check list and can tell me what my car needs. Even though my last oil change wait time was a little long its worth it More

by JKOPERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Community Honda of Orland Park responded

Hello, we apologize for the miscommunication during your service visit. We would like to speak with you further about your time with us. Please reach out to Anthony at Anthonyh@communityhonda.com, so we can look into this for you. Thank you.

October 15, 2020

it seems like i get one of two services. the first is friendly and informative the second is apathetic and rude i got the second type of service this time and i've had it before with sarcasm and an indif More

by R.STROH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not recognize person because of mask
Oct 16, 2020 -

Community Honda of Orland Park responded

Hi there! Thank you for bringing this to our attention. We want all of our customers to leave feeling like they've received the utmost in customer service. Please contact Anthony Hicks at Anthonyh@communityhonda.com, so we can look into this for you. Thank you.

October 15, 2020

As ALWAYS, a great service visit. I have been a loyal owner and customer of Honda's since 1989. My current 2005 Honda Element is by far my favorite car and one I want to keep for a very long time....unl More

by JCOEMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Community Honda of Orland Park responded

Hello, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us.

October 15, 2020

Fast service, clean waiting area, Very knowable employes,.I been buying & lease cars since 1985 from Community Honda.. Sales manager Terry have always take care of me when I call and let him know I More

by EUGENE.JR0988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Casper, Kristy Czyniejewski
Oct 16, 2020 -

Community Honda of Orland Park responded

Hi there! Thank you for taking the time to highlight some of our staff! Exceptional customer service is what we strive to provide our customers on a consistent basis. Have a great day.

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