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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,069 Reviews

1,069 Reviews of Community Honda of Orland Park - Service Center

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November 01, 2020

Great experience. Very professional. Service reps are always very helpful. I feel they repair what needs attention. I’ll continue to have my car serviced at Community. More

by VICTORIACSMD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Belavich.
Nov 02, 2020 -

Community Honda of Orland Park responded

Victoria, We appreciate your kind feedback on Community Honda, and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

November 01, 2020

Always friendly and great service. Brought my previous CRV in for service for 11 years and always ran great. Love my new CRV. Will always own a CRV. More

by mama914
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Community Honda of Orland Park responded

Hi there, We're happy to hear you had an awesome time with us at Community Honda! Thanks for sharing your experience. We hope you stop by and see us again soon.

October 30, 2020

It has been a while since I was at Honda for service. It wasn’t as friendly or as welcoming as I remembered. I use to think Community Honda had the best service department Ever. More

by ro3kin18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Community Honda of Orland Park responded

Hi there, thank you for taking the time to leave a review. We are happy to pass along your comments to our team here at Community Honda. If there is anything else you need, please reach out! Have a good day!

October 29, 2020

Efficient and courteous. That is all we ask. Staff made sure that I was aware of need for Trans fluid to be changed. Thank you. More

by etf353
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Plautz
Nov 02, 2020 -

Community Honda of Orland Park responded

Hi there, We're happy to hear you had an awesome time with us at Community Honda! Thanks for sharing your experience. We hope you stop by and see us again soon.

October 28, 2020

The staff was very friendly and helpful. We have been going there for years for service and purchase of automobiles.we will continue to go there in the future. More

by MEHLERGW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Plautz
Oct 30, 2020 -

Community Honda of Orland Park responded

Hi there, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Have a great day!

October 27, 2020

I was very pleased with the speed at which Chris was able to schedule our appointment and for the speed at which the work was done. More

by WYSTERIA96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris of service department
Oct 28, 2020 -

Community Honda of Orland Park responded

Hi there, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Have a great day!

October 26, 2020

Randy is knowledgeable, respectful, and patient. I understand him when he explains to me what my auto needs to run smoothly. I trust his judgment. This website sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

by skyebound03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My review was for Randy Pribyl. I was not able to select his name on dealerrater.com. I give him 5 stars.
Oct 28, 2020 -

Community Honda of Orland Park responded

Hi there, Thank you for taking the time to highlight some of our staff! We are happy to hear about your positive experience with us! Have a great day.

October 26, 2020

Great customer service Got an oil change and spoke with Great customer service Got an oil change and spoke with Mike about a future purchase Looking for a good deal when it’s time. Thank you More

by RAYLU74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mitchener
Oct 28, 2020 -

Community Honda of Orland Park responded

Hello, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Have a great day!

October 26, 2020

Community Honda is the ONLY Honda dealer that I take my 2017 Ridgeline to for service. Always the same consistent, prompt, professional and friendly service. More

by bwharris2
Recommend Dealer
Yes
Employees Worked With
Terry Keenan, Zack Plautz
Oct 28, 2020 -

Community Honda of Orland Park responded

Hi there, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

October 25, 2020

Wait time was terrible.Call for a part on Monday and Wait time was terrible. Call for a part on Monday and still wasn't there when when I had my appointment on Saturday. Poor service. Only good thing More

by montell1971
Recommend Dealer
No
Employees Worked With
Camron
Oct 30, 2020 -

Community Honda of Orland Park responded

Hi there, On behalf of Community Honda, I would like to apologize for your frustrating experience with our Service department. The situation you described is not typical of our dealership, and your feedback had been taken into serious consideration. Your business is very important to us and we'd like to regain your trust. If you are open to discussing this issue in further detail, please contact Anthony at anthonyh@communityhonda.com at your earliest convenience so we can work towards a resolution.

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