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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,070 Reviews

1,070 Reviews of Community Honda of Orland Park - Service Center

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July 17, 2019

Poor follow up on service I sat there for four hours for the alignment machine to be broken and nothing resolved. I was charged 119 and Robert did nothing to help me resolve th More

by katlens94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I was working with the service manager Robert.
Jul 18, 2019 -

Community Honda of Orland Park responded

We appreciate you taking the time to leave us feedback, and we are very sorry to hear you feel this way about your experience. Please do not hesitate to contact General Manager Joe Vanerio at jvanerio@communityhonda.com. Thank you for bringing this to our attention, we hope to hear from you soon.

July 17, 2019

No communication I don’t mind waiting but I do mind being ignored when my car is over an hour when I was told it’d be done and no one will give me a hint of what’s hap More

by WOODWORTHPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Piunti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I tried to call the manager twice.
Jul 18, 2019 -

Community Honda of Orland Park responded

We apologize for any miscommunication you may have experienced and would like to learn more about what happened so we can improve our efforts in the future. Please contact General Manager Joe Vanerio at jvanerio@communityhonda.com so we can find out what went wrong.

July 17, 2019

Service advisors are amazing Whenever I bring my Jeep to be serviced at community Honda of Orland park all of the service advisors, especially Randy, always greet me with a smile More

by Przybylski36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Latronica
Aug 13, 2019 -

Community Honda of Orland Park responded

Thank you for leaving us such a positive review. Randy and the rest of the team here at Community Honda will be happy to hear your kind words. We are thrilled to be able to provide you peace of mind on your vehicle. Please visit us again soon!

July 14, 2019

Brake service The brake service on the accord was great experience helpful explained the materials needed and held appointment trimmed. Terry Keenan outstanding tea More

by DSKDKW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Keenan, Bryan Schultz, Zack Plautz, Robert Mitsos, Robert Johnson, Bob Moran
Jul 15, 2019 -

Community Honda of Orland Park responded

Thank you for the kind words and for the awesome review. We are grateful for your business and we are so happy to hear that you enjoyed your experience with us at Community Honda!

July 08, 2019

good work but long waits friendly staff and easy to make appointments. The only draw back is even with an a lot an oil change can be over 2 hours. More

by JEPTIGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mitsos
Jul 10, 2019 -

Community Honda of Orland Park responded

Thank you for the review and we look forward to providing you with the very best customer service in the future!

June 24, 2019

Wonderful Experience Just a wonderful Experience, fro. Start to finish! Always kept me informed how the process was going! Just a very enjoyable experience, many kudos t More

by JOHNLIPETZKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Community Honda of Orland Park responded

Thank you, John, for the great review! We love to hear that you had a wonderful experience from start to finish. We look forward to working with you again in the future!

June 23, 2019

Quick Service Went for a oil change at 7 am and was out by or 8:00 Service performed was explained and other services that are needed will be done in the short term More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Pieczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Schultz
Jun 24, 2019 -

Community Honda of Orland Park responded

Thank you for the awesome review of your service experience with us, Jim! We appreciate your business and look forward to working with you again in the future at Community Honda!

June 20, 2019

Honda service I’ve been dealing with community Honda since 1995 always good service and friendly staff I would recommend this particular dealership very highly to More

by OLWILLIS0822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Neven, Robert Johnson
Jun 24, 2019 -

Community Honda of Orland Park responded

Thank you for the review and recommendation! It's great to hear that you continually have wonderful experiences with our service team and we look forward to working with you more in the future. Thank you for your loyalty to our dealership!

June 18, 2019

Oil change Bob madia was very friendly and treated me well. I had an appoint and arrived on time. I was told and hour wait but unfortunately it back close to 2 More

by Sarz48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob madia
Aug 13, 2019 -

Community Honda of Orland Park responded

Thank you for your detailed yet positive review. We appreciate your honest feedback and appreciate your business with us. We look forward to hearing from you again soon until then have a great day.

June 17, 2019

Minimal waiting, informative, educational answers for car c Professional and relatable for women customers. I continue to come based on quality, service and the way your staff make me feel. I am comfortable wi More

by SEANG8247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Beveridge
Jun 20, 2019 -

Community Honda of Orland Park responded

Sean, thank you for the wonderful review! We strive for quality service, and dedicated employees like Shawn make it happen. It makes us happy to hear that you consistently receive quality service from our team. We appreciate your business and look forward to working with you again at Community Honda.

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