Community Honda of Orland Park - Service Center

Low tire pressure alert I believe his name is zack.. tall brownish hair glasses Ownes a Acura.. very helpful and pleasant. Advised me of situation and offered me options. I believe his name is zack.. tall brownish hair glasses Ownes a Acura.. very helpful and pleasant. Advised me of situation and offered me options. More

3 service calls in a row I was just at the dealership twice in two weeks: once to replace cabin filter and then for reapplication of sealant. Now there’s a bubble in tire so I was just at the dealership twice in two weeks: once to replace cabin filter and then for reapplication of sealant. Now there’s a bubble in tire so that’s another appointment. Wish appointments could have been consolidated. Other than that I have always been satisfied with Honda. More

Great Experience The rating is based on the service writer who took care of me. He was professional and very courteous. He checked for any recalls. He recommended what The rating is based on the service writer who took care of me. He was professional and very courteous. He checked for any recalls. He recommended what was needed. I told him I would be taking a road trip to Nevada and said that he would make sure the car would be ready for the trip by checking everything that was needed to make my trip safe and sound. More

Just Okay I was contacted multiple times regarding a special oil change deal at this service center. Booking the appointment was easy, but when I arrived, the s I was contacted multiple times regarding a special oil change deal at this service center. Booking the appointment was easy, but when I arrived, the service agent was unaware of the special price. He made it sound like I was mistaken about their offers. Thank goodness the person booking the appointment noted the special on my file and after a check with management, I got the deal. However, properly coding the transaction to receive the deal took much too long. Service was prompt and the car was done when promised. The only issue was the administrative time to get checked in and out by the service agent. More

Got the job done. Service was uncharacteristically long to let us know what was going on, we thought service was finished. Felt like we had an appointment for no reaso Service was uncharacteristically long to let us know what was going on, we thought service was finished. Felt like we had an appointment for no reason. Got what was called diagnostic fees for each issue described. I guess this is some sort of policy 'thing'. Car has only ever been serviced here, and they do not have a service history & I was made to feel like I should have brought my own file. I did not recognize one face, which was unusual. Service guy was fine, They did get the job done. Service is the face of the dealership for me; this visit did not come with the feeling of confidence and completion as all our previous service calls. We are unsure at this point if we will come back. More

Great service as usual I always go to Community Honda for service on my Passport. They have kept. my Passport in excellent shape for the past 19 years. I plan on keeping th I always go to Community Honda for service on my Passport. They have kept. my Passport in excellent shape for the past 19 years. I plan on keeping that vehicle for many more years and know that Honda will help me do that. Special thanks to Bill Savage for going out of his way to see to it that any problem is taken care of. More

Driver side seatbelt locked Driver side seat belt locked up and unable to use. Severe safety issue! Tech wanted $120 to look at the car and we refused because Honda has lifetim Driver side seat belt locked up and unable to use. Severe safety issue! Tech wanted $120 to look at the car and we refused because Honda has lifetime warranty on seatbelts. We waited 3 hours, I called to the service rep directly back on status, no answer so left voicemail. He did not call back. Tried main number again for service and found out car was ready for pickup and a technician was able to unlock it from its position. I wonder how long it had been done and no one called us. No other information on the seatbelt. Service dept. Was very disorganized. Staff not friendly except for woman that takes payment and gives keys. She was the only nice person there. We will not be back. My husband said this is why we go to continental Acura. They know how to treat customers. More

Service was helpful and caring in diagnosing and repairing my issue gave me a rental while my vehicle was being serviced which was very helpful I would recomm was helpful and caring in diagnosing and repairing my issue gave me a rental while my vehicle was being serviced which was very helpful I would recommend this dealership for purchasing or servicing their vehicle More

Always very happy with service and randy Great job as usual thank you randy!!!will always service my car with randy and community Honda thank you for your great service as forwashing my car Great job as usual thank you randy!!!will always service my car with randy and community Honda thank you for your great service as forwashing my car More

Repair of service indicator Brought our Accord in for a false positive service indicator that was fixed in just a couple of hours. We were kept up to date on the progress and in Brought our Accord in for a false positive service indicator that was fixed in just a couple of hours. We were kept up to date on the progress and informed on what needed to be addressed. More