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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,070 Reviews

1,070 Reviews of Community Honda of Orland Park - Service Center

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October 09, 2019

excellent service Robert Moran was most efficient and helpful in getting me in for the work, explaining it clearly and following up right to the end. He even did me a p More

by JWS1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Moran
Oct 10, 2019 -

Community Honda of Orland Park responded

We are thrilled to hear that Robert was able to help you in a pleasant way. He will be delighted to hear your kind words. Make sure to come visit us again soon!

October 08, 2019

Service Dept Fantastic service from Felix Oliveras the service manager on Saturday. I will be back with my new (used) Accord 2016. Great experience even though it More

by MHAYES606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Oliveras
Oct 10, 2019 -

Community Honda of Orland Park responded

Thank you for leaving us with such detailed feedback. Felix will appreciate the kind words you had to say about him. We are more than thrilled to hear about your great experience with us and look forward to seeing you again soon!

October 08, 2019

No service department The service manager and the reps all don't care to help customers and lie about most things related to factory defects. My car has several issues that More

by Justtwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Vanerio
Oct 10, 2019 -

Community Honda of Orland Park responded

We are so sorry to hear about this unusual experience with us. Customer service is our main priority here at Community Honda and we are disappointed to hear that we may have missed the mark. At your earliest convenience please contact General Manager Joe Vanerio at 708-364-2610 so we can personally get to the bottom of this. We look forward to hearing from you.

Oct 10, 2019 -

Justtwan responded

No need to call Joe again when he was who i spoke with the reason im writing this negative review. He states that my car is the only one that has the issue of the bubbling chrome on the grill and wouldnt create a case for me which not only helps me but the others that are experiencing this same issue. This is proof of the issue that is present in all trim levels. Follow the link https://www.driveaccord.net/threads/bubbling-chrome-front-grille.542383/

October 03, 2019

Recall Although they got me in very quickly for the recall, I was promised a car wash and interior vacuum. Unfortunately this was not done. I was really lo More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Community Honda of Orland Park responded

Caroline thank you for leaving us a positive review. We are sorry to hear about the miscommunication concerning the car wash and interior vacuum. At your earliest convenience please get in contact with our General Manager Joe Vanerio at 708-364-2610 so we can get to the bottom of this.

October 02, 2019

2016 Pilot New Tires Service Writer recommended new tires Fair price and quick date for install Tires are great, very quiet Very happy with the result Greg kept us u More

by MCCARTHYRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Community Honda of Orland Park responded

Thank you for taking the time to leave us a positive review! We are so happy to hear that Greg was able to provide you with a great experience! Please do make sure to come and visit us again soon.

September 29, 2019

Excellent Definitely will return if my car needs any other work to it. I was very pleased by the service and the welcoming environment and the Wonderful people. More

by Edwaun Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Oct 10, 2019 -

Community Honda of Orland Park responded

Edwaun, we are thrilled to hear that you had such a good experience with us. We look forward to your next visit, for now have a great day!

September 27, 2019

Addressed Quickly Since my question couldn’t be addressed by phone I was given a same day appt. We aren’t sure yet if problem is solved. More

by kmbonse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Beveridge, Bob Moran
Oct 10, 2019 -

Community Honda of Orland Park responded

Thank you for taking the time to leave us a detailed review. We hope your problem was addressed and you were taken care of! Please call and let us know if you have any more questions.

September 26, 2019

Efficient and professional Was taken care of from start to finish. Friendly staff and a streamline process works well. It makes coming back a lot easier and less stressful More

by BOGACZKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Madia
Sep 26, 2019 -

Community Honda of Orland Park responded

Thank you so much for your kind words and for giving us all 5 stars!

September 23, 2019

Timely service The service center was able to expedite the work being done on my vehicle when unforeseen circumstances on my part caused a huge time crunch. I explai More

by THALLORAN1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Sep 23, 2019 -

Community Honda of Orland Park responded

Thank you so much for taking the time to leave us this kind and thoughtful feedback!

September 23, 2019

Timely and efficient Service on brakes good but one rotor had small grove. Came back fixed issue no charge working great now. Would recommend your services to anyone. More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Moran
Sep 26, 2019 -

Community Honda of Orland Park responded

Thank you very much for your kind words and for taking the time to leave us this outstanding 5-star review!

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