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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,070 Reviews

1,070 Reviews of Community Honda of Orland Park - Service Center

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October 27, 2019

Honda sales horrible cars The car makes a terrible noise I wish I had never bought this vehicle and I would make sure none of my family ever buys a Honda. They sell cats that More

by Chandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Pieczynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Flatley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilky Bush, Anthony Hicks, Renee Latronica, Bob Moran
Oct 29, 2019 -

Community Honda of Orland Park responded

Chandra, we are sorry to hear about your experience and wish to understand more about what may have gone wrong. At your earliest convenience please contact our General Manager Joe Vanerio 708-364-2610 at so we can get to the bottom of this!

October 24, 2019

Service Dept They are DA BEST in the service dept. I have used this service dept for the past 11 years, never had a problem ever and I do appreciate everyone in th More

by C.SANDSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix, Bryan Schultz
Oct 28, 2019 -

Community Honda of Orland Park responded

We truly appreciate your amazing words in our service department. We are grateful for your loyalty and are looking forward to your next visit with us!

October 23, 2019

Good Services I felt my service was well handled and I was told the truth as what I needed for the benefit for my car. I may not have liked how much I has to pay fo More

by Joseph B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2019 -

Community Honda of Orland Park responded

Joseph, thank you for taking the time to leave us your detailed yet honest feedback. We truly appreciate your business with us and are looking forward to your next visit!

October 23, 2019

Oil change and regular maintenance Service good. Assume all checks are performed. Don’t know why they offer premium car wash. It hasn’t been done my past few visits. More

by ROC1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2019 -

Community Honda of Orland Park responded

Thank you for your honest feedback. We appreciate your honesty and hope you visit us again soon!

October 18, 2019

Excellent customer service! From the very first contact, I was impressed! I had parked in the parking lot but Kamron offered to drive my car to into the service station. I ha More

by DAVIDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamron Mikuta
Oct 21, 2019 -

Community Honda of Orland Park responded

David, we are thrilled to hear that our team was able to meet your expectations. Thank you for your kind words about Kamron and our team! Visit us again soon!

October 15, 2019

Service department Thank you to a wonderful staff. Very helpful and informative. Always lets me know the best service needed for my vehicle. Informs me of the time invol More

by LLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2019 -

Community Honda of Orland Park responded

We appreciate you taking the time to leave such amazing feedback! Thank you for your business with us and make sure to come visit us again soon!

October 14, 2019

routine check A little longer than expected, but very good otherwise even though they failed to wash my vehicle as indicated on the receipt they gave me and the rec More

by RJBRENZAJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Oct 14, 2019 -

Community Honda of Orland Park responded

We are sorry to hear that you feel this way about your experience with us. We may have missed the mark, but value your feedback. At your earliest convenience, please contact our GM Joe Vanerio at 708-364-2610 so we can get to the bottom of this. We look forward to hearing from you soon.

October 13, 2019

Service advisor recommends service based on mileage only. We have been a loyal honda owner for 15 yrs. Initially service was excellent. Lately, I spend more time correcting the service advisor. Brought my More

by Kev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Moran
Oct 14, 2019 -

Community Honda of Orland Park responded

Kev, firstly we want to thank you for taking the time to leave us this detailed feedback. We are deeply sorry to hear about your unusual experience with us. Customer service is our main priority and we are disappointed to hear that we may have missed the mark. We would like to discuss this further to figure out what may have gone wrong, please give GM Joe Vanerio a call at 708-364-2610 at your earliest convenience. We look forward to speaking with you further.

October 10, 2019

Polite employees I came in for an oil change, replacement wiper blades and a battery check. All were satisfactorily done. The payment process was quick and smooth. More

by LINGE6344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2019 -

Community Honda of Orland Park responded

Thank you for taking the time to leave us such a positive review! We are delighted to hear that your experience with us was a quick and smooth one. Please do come and see us again soon!

October 09, 2019

Complete service Explained work needed and cost. Had opportunity to only get done important items. No pressure. Problem was fixed and now car runs like new. Will retur More

by RENDNIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Community Honda of Orland Park responded

We are happy to hear that your experience with us was a great one. We look forward to seeing you again during your next visit. Until then, we hope you have a great day!

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