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Community Honda of Orland Park - Service Center

Orland Park, IL

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1,070 Reviews

1,070 Reviews of Community Honda of Orland Park - Service Center

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July 31, 2020

Safety and Diversity A great effort is made for customer/employee safety. Glad to see increasing effort in improving diversity. The service advisor answered all of my qu More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Lugo
Aug 03, 2020 -

Community Honda of Orland Park responded

Thank you for reviewing your service experience! We aim to provide safe and exceptional service for our guests and we are proud that this was received during your time spent with us.

July 31, 2020

trying to sel you services you don't need more interesting in selling you services I don't need.. The service guy tried to sell me a belt they said was bad the last two times I have been ther More

by JKINCAID2120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Pribyl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jodi Nunez
July 31, 2020

Great local dealership. Excellent service for needed car repairs. I bought New honda Odyssey and got a great price and excellent financing. Buying a car in a pandemic was easier than I thought. More

by cskcpa20
Recommend Dealer
Yes
Employees Worked With
Sean Flatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Savage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Community Honda of Orland Park responded

We can't tell you enough how much we appreciate our team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

July 30, 2020

Always a pleasure to take my Honda cars to community Honda in Orland Park. Always friendly and professional service provided. Great facilities and always a rapid delivery. Thanks More

by H2OSANTINI
Recommend Dealer
Yes
Employees Worked With
Luis Vigo
Aug 03, 2020 -

Community Honda of Orland Park responded

We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

July 30, 2020

No problems/no complaints In for an oil change, & 40K service. Work all done in time specified. Notified rear brakes needed replacement. ( I was half expecting this) Had the More

by PJJOYCE7560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I never pay any attention to names
Aug 03, 2020 -

Community Honda of Orland Park responded

We are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the feedback. We strive to give our customers the best service experience possible! We miss the popcorn machine too.

July 29, 2020

The service was good. I spend $400 last visit $200 this visit. Never received any discount on oil change or any service . And I feel my brake are sticking. I can not explain it but I will be calling to More

by SHARONCMA
Recommend Dealer
Yes
Employees Worked With
Zack Plautz
Aug 04, 2020 -

Community Honda of Orland Park responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Community Honda we take customer reviews very seriously. Please contact Anthony Hicks, Business Development Manager, at 708-364-2452. We look forward to working together with you to come up with a solution.

July 29, 2020

No respect for COVID precautions. When confronted with the fact that I had encountered an unmasked service employee while I was indoors, waiting in a space where it was impossible to social distance, he b More

by highf
Recommend Dealer
No
Employees Worked With
Bill Savage
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2020

I was treated respectfully and with excellent customer service. Thank you for a very nice experience. What more can i say, customer service is number one with me. More

by sandiland1
Recommend Dealer
Yes
Employees Worked With
Greg Piunti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Pribyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Your drivers were very nice and made sure i was dropped off and picked up with no problems. Your staff has been trained well. Thank you
Aug 03, 2020 -

Community Honda of Orland Park responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

July 27, 2020

Frustrating, but mistakes happen I thought the issue with the car's a/c would be a simple fix. It turned into a major project, The whole system needed replacing. Instead of a 1 day More

by JWORKHOVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Pribyl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Community Honda of Orland Park responded

We apologize for the miscommunication during your service visit. We would like the chance to speak with you further about your time with us. Please reach out to Anthony Hicks, Business Development Manager, at 708-364-2452, at your earliest convenience.

July 26, 2020

I like this dealership because of good service. I bought two cars from this community honda, i bought one 7 monthes ago a honda crv and two weeks ago a Honda Ridgeline. More

by JALALSAAID
Recommend Dealer
Yes
Employees Worked With
Toni Stojcev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vigo
Jul 28, 2020 -

Community Honda of Orland Park responded

JALALSAAID, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

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