Community Honda of Orland Park - Service Center

The service department many times would tell us that we needed work done on our Honda Van that was not needed. They overcharged for any work or service that was performed. They even had us very scared on needed work done on our Honda Van that was not needed. They overcharged for any work or service that was performed. They even had us very scared once telling us our Motor mounts were broken and needed to be fixed right away. We took our van right over to another mechanic who told us there was no problem with them. Once we received a notice about a recall with our power steering and when we brought the van in to the dealer they told us that since our vehicle was just over 100,000 miles they would not fix our power steering. The steering wheel was so difficult to turn and it would take me forever to park or pull out of a parking spot. We had several problems with our run-flat tires also. We had to purchase new tires way more often than normal. Once we purchased four new tires for $1200 and 4 months later needed new ones. When we brought the car in for excessive shaking they said we needed new tires. We told them that was impossible since we just bought new tires 4 months ago. They said the tires must have been installed wrong. I told them that they installed them since you can only purchase these ridiculous tires from the dealer. I told them we should not have to pay for the new tires. They finally gave us the tires but did charge us for all the labor. We should not have had to pay anything! This was not our fault. After all the money, frustration and problems at this dealership we decided to buy our next car at Orland Toyota. More

I've been having my 3 Honda vehicles serviced there for many years. Jennifer is fast effecient, and keeps me informed as the cars are serviced. Would recommend her and the dealership for any car need for many years. Jennifer is fast effecient, and keeps me informed as the cars are serviced. Would recommend her and the dealership for any car needs. More

I've purchased (3) new Hondas from Community in three years. Paid a little more at Community than other area Dealers quoted on Internet, but Community was closest to home, and want to buy locally. Also f years. Paid a little more at Community than other area Dealers quoted on Internet, but Community was closest to home, and want to buy locally. Also figured that I would let Community do all the service work, who better to take care of your new Honda, wrong, wrong, wrong. These are a few of the mishaps I've experienced from the Community Service Department; After picking up CRV from tire rotation finding missing lug nut on right front wheel, again after another tire rotation missing valve stem cap, tools left under the hood after servicing, overfilled and dirty oil after oil change, under filled transmission fluid (was well below low fluid indicator) after trans fluid change, antifreeze reservoir completely empty after full service ( was full when it went in for service). All I can say is check the work for completion when picking up your car, something is broken in the Community Service Department. More

I usually have a very good experience at Coomunity Honda. This time not so much. Jason left before giving me the conclusion of my service issue. I had to find another service person to give me an update. I b This time not so much. Jason left before giving me the conclusion of my service issue. I had to find another service person to give me an update. I brought my CRV in because I still heard rattling after they had replaced the catalytic converter shields. Eventually they said no noise was found yet I still hear it. I still would refer folks to Community Honda for service because it is normally better than this day. More

Steve was very accomodating when I bought my vehicle in for service. He worked with me to assure all required work was completed on my Accord. I had over 120k miles and was going to drive to Texas to tra for service. He worked with me to assure all required work was completed on my Accord. I had over 120k miles and was going to drive to Texas to transfer my vehicle to my son and wanted to be sure it was in great condition. Steve made sure the car was in excellent condition and most important that it was safe for the dricve and beyond. Many thanks to Steve and the Honda team! More

Had to have the vehicle towed in for service, and Jennifer from the Service Department called me within a couple hours to let me know that the problem was a bad alternator. The vehicle was ready that Jennifer from the Service Department called me within a couple hours to let me know that the problem was a bad alternator. The vehicle was ready that evening. Repair was done quickly and the vehicle is now running fine. I have all work done at Community Honda since buying the vehicle there in 2008. The work is always done in a timely manner. I often have Jennifer as my Service Advisor and she is always helpful and keeps me advised as to the progress of the work being done. More

We just had my wifes 2003 HONDA Accord serviced at Commmunity Honda,honest dealer with a great Mechanic Jim Maroney . We will be return customers for service and any new car purchase. Commmunity Honda,honest dealer with a great Mechanic Jim Maroney . We will be return customers for service and any new car purchase. More

WE BROUGHT OUR CRV IN FOR AN OIL CHANGE AND TO SEE WHAT ELSE NEEDED TO BE DONE. BASED ON MILEAGE, RECOMMENDED THAT WE NOT ROTATE THE TIRES, AND THAT WE CHECK THE AWD FLUID LEVEL. DONE WHEN PROMISED, GIVE ELSE NEEDED TO BE DONE. BASED ON MILEAGE, RECOMMENDED THAT WE NOT ROTATE THE TIRES, AND THAT WE CHECK THE AWD FLUID LEVEL. DONE WHEN PROMISED, GIVEN A CAR WASH, AND EVERYTHING WAS VERY SMOOTH EVEN FOR A WEEKEND DAY! More

I Bought a car for approx. $12,000 6 months ago from Community Honda and they sold it to me with two bald tires in the front. I had to purchase two new tires with them last week and had appointment to Community Honda and they sold it to me with two bald tires in the front. I had to purchase two new tires with them last week and had appointment to have them put on and the car aligned. It took 4 hours to complete. They did not charge me for the alignment but they would not give me a receipt of the work that was done and I was not sure what was exactly done. It was a very frustrating experience. More

I have been taking my Honda Accord coupe to community since I purchased it in 09. Recently, Traci was my service rep. She was extremely helpful, knowledgeable and professional. since I purchased it in 09. Recently, Traci was my service rep. She was extremely helpful, knowledgeable and professional. More