Community Honda of Orland Park - Service Center
Orland Park, IL
1,068 Reviews of Community Honda of Orland Park - Service Center
I've been having my 3 Honda vehicles serviced there for many years. Jennifer is fast effecient, and keeps me informed as the cars are serviced. Would recommend her and the dealership for any car need for many years. Jennifer is fast effecient, and keeps me informed as the cars are serviced. Would recommend her and the dealership for any car needs. More
I've purchased (3) new Hondas from Community in three years. Paid a little more at Community than other area Dealers quoted on Internet, but Community was closest to home, and want to buy locally. Also f years. Paid a little more at Community than other area Dealers quoted on Internet, but Community was closest to home, and want to buy locally. Also figured that I would let Community do all the service work, who better to take care of your new Honda, wrong, wrong, wrong. These are a few of the mishaps I've experienced from the Community Service Department; After picking up CRV from tire rotation finding missing lug nut on right front wheel, again after another tire rotation missing valve stem cap, tools left under the hood after servicing, overfilled and dirty oil after oil change, under filled transmission fluid (was well below low fluid indicator) after trans fluid change, antifreeze reservoir completely empty after full service ( was full when it went in for service). All I can say is check the work for completion when picking up your car, something is broken in the Community Service Department. More
I usually have a very good experience at Coomunity Honda. This time not so much. Jason left before giving me the conclusion of my service issue. I had to find another service person to give me an update. I b This time not so much. Jason left before giving me the conclusion of my service issue. I had to find another service person to give me an update. I brought my CRV in because I still heard rattling after they had replaced the catalytic converter shields. Eventually they said no noise was found yet I still hear it. I still would refer folks to Community Honda for service because it is normally better than this day. More
Steve was very accomodating when I bought my vehicle in for service. He worked with me to assure all required work was completed on my Accord. I had over 120k miles and was going to drive to Texas to tra for service. He worked with me to assure all required work was completed on my Accord. I had over 120k miles and was going to drive to Texas to transfer my vehicle to my son and wanted to be sure it was in great condition. Steve made sure the car was in excellent condition and most important that it was safe for the dricve and beyond. Many thanks to Steve and the Honda team! More
Had to have the vehicle towed in for service, and Jennifer from the Service Department called me within a couple hours to let me know that the problem was a bad alternator. The vehicle was ready that Jennifer from the Service Department called me within a couple hours to let me know that the problem was a bad alternator. The vehicle was ready that evening. Repair was done quickly and the vehicle is now running fine. I have all work done at Community Honda since buying the vehicle there in 2008. The work is always done in a timely manner. I often have Jennifer as my Service Advisor and she is always helpful and keeps me advised as to the progress of the work being done. More
We just had my wifes 2003 HONDA Accord serviced at Commmunity Honda,honest dealer with a great Mechanic Jim Maroney . We will be return customers for service and any new car purchase. Commmunity Honda,honest dealer with a great Mechanic Jim Maroney . We will be return customers for service and any new car purchase. More
WE BROUGHT OUR CRV IN FOR AN OIL CHANGE AND TO SEE WHAT ELSE NEEDED TO BE DONE. BASED ON MILEAGE, RECOMMENDED THAT WE NOT ROTATE THE TIRES, AND THAT WE CHECK THE AWD FLUID LEVEL. DONE WHEN PROMISED, GIVE ELSE NEEDED TO BE DONE. BASED ON MILEAGE, RECOMMENDED THAT WE NOT ROTATE THE TIRES, AND THAT WE CHECK THE AWD FLUID LEVEL. DONE WHEN PROMISED, GIVEN A CAR WASH, AND EVERYTHING WAS VERY SMOOTH EVEN FOR A WEEKEND DAY! More
I Bought a car for approx. $12,000 6 months ago from Community Honda and they sold it to me with two bald tires in the front. I had to purchase two new tires with them last week and had appointment to Community Honda and they sold it to me with two bald tires in the front. I had to purchase two new tires with them last week and had appointment to have them put on and the car aligned. It took 4 hours to complete. They did not charge me for the alignment but they would not give me a receipt of the work that was done and I was not sure what was exactly done. It was a very frustrating experience. More
I have been taking my Honda Accord coupe to community since I purchased it in 09. Recently, Traci was my service rep. She was extremely helpful, knowledgeable and professional. since I purchased it in 09. Recently, Traci was my service rep. She was extremely helpful, knowledgeable and professional. More
We experienced a problem that put us in an 'emergency' position. Driving unannounced into the dealership we were immediately met with qualified and friendly staff. No names are included becaus 'emergency' position. Driving unannounced into the dealership we were immediately met with qualified and friendly staff. No names are included because this is outstanding nature of all the staff we have encountered over years of being their customer - for vehicles and vehicular repairs. The necessary part was ordered. An appointment was set up and we received transportation to and from the dealership. We are overwhelmed by the quality of our Honda and the Community Honda personnel. The 'emergency' involved being recently released from spinal surgery and being incapable of more than sitting in the car and on the way to the surgeon's office. This was an experience that put Community Honda to the test and they passed - with flying colors. If this is news to you, stop by and find out for yourself. More