Community Honda of Orland Park - Service Center

Since purchasing my 2017 Honda CRV I have always found Since purchasing my 2017 Honda CRV I have always found your service department excellent. Your staff and the sales people are helpful and accommo Since purchasing my 2017 Honda CRV I have always found your service department excellent. Your staff and the sales people are helpful and accommodating. Some brief examples regarding that day; While waiting for my vehicle to be completed I was looking at cars and walking around the showroom. I found myself in a brief conversation with another customer about our cars and how pleased we were with them. Another person, assuming he was an employee (wearing a Community Honda tee shirt) overheard us, commented "that's what we like to hear... happy customers". The three of us talked for awhile. Again while walking about I saw an employee fill his coffee cup near the service department checkout where the girl’s desks are. After that person left I thought I'd get a cup. As I walked up I noticed no cups. It almost looked as though it was for the staff. Again, an employee (with a tie this time) asked "would you like some coffee, sir"? I indicated "I would" and he promptly walked me over to a customer area with a machine with cups etc. and briefly showed me how to the machine worked. Nice. Lastly, Randy found to tell me my car was done and reviewed my preformed service sheet and asked if I had any questions. He also thanked me for my visit. To sum it up... whether by design or normal everyone appears attentive to the customer. Tom Turrise More

Long wait and unprofessional porters. Spilled Windshield washer a fluid everywhere. Ive gotten my car back from service with seat all the way back and ac turned up all the way when starting car. Also lic washer a fluid everywhere. Ive gotten my car back from service with seat all the way back and ac turned up all the way when starting car. Also license plate was bended More

Very poor dealership! Had my battery changed. It caused my remote starter to be reprogrammed because of them. They refuse to help. Never Ever Return THANKS TO Bob Mancini! my remote starter to be reprogrammed because of them. They refuse to help. Never Ever Return THANKS TO Bob Mancini! More

Both Greg and Ryan were polite helpful and well informed. My problem was resolved to my satisfaction. I will recommend Community Honda to my neighbors and friends. My problem was resolved to my satisfaction. I will recommend Community Honda to my neighbors and friends. More

I feel comfortable going there. The staff is polite and friendly. I can always tell the difference after my vehicle has been serviced. It runs better. Coupons are offered, also! friendly. I can always tell the difference after my vehicle has been serviced. It runs better. Coupons are offered, also! More

I arrived at the dealer ahead of time that was fine they help me. My record was checked to see what I needed. They check to see what else I needed.All the work was done in good time. I always have been very help me. My record was checked to see what I needed. They check to see what else I needed.All the work was done in good time. I always have been very satisfied with everyone . More

Overall service was excellent. I was a little surprised that they did not wash the car after servicing but maybe this service is no longer provided. that they did not wash the car after servicing but maybe this service is no longer provided. More

although it would have been nice if the part was in stock when i first brought my car in (i had to make a second trip and i see a few other people were back on my first and second visit) my service advisor z when i first brought my car in (i had to make a second trip and i see a few other people were back on my first and second visit) my service advisor zack was very nice and proffessional. work was done quickly. the check in and checkout process was smooth More

We had a challenge with a warranty repair and we were well taken care of by all the folks and associated professionals at Community Honda and Honda Corporate. The service team is outstanding. They liste well taken care of by all the folks and associated professionals at Community Honda and Honda Corporate. The service team is outstanding. They listened and solved our problem quickly and efficiently. Thanks! More

Service continues to decline at Community Honda. Ordered a new rim And that came is when expected, but they said they too busy to put the tire on my car. 4 guys were standing there doing nothing, but they w a new rim And that came is when expected, but they said they too busy to put the tire on my car. 4 guys were standing there doing nothing, but they were too busy? I had to go home and mount it myself. POOR SERVICE! More