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Community Honda of Orland Park - Service Center
Orland Park, IL
1,068 Reviews
1,068 Reviews of Community Honda of Orland Park - Service Center
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November 22, 2023
I brought our 2010 Honda CRV in for some service that I wanted to get done. Kamron Mikuta took care of me in the Service Dept. His service to me was second to none! I asked him several questions about anot wanted to get done. Kamron Mikuta took care of me in the Service Dept. His service to me was second to none! I asked him several questions about another issue with our CRV, and he gave me a very honest opinion and also saved me some money to boot. I am very happy that I brought the car back to Community Honda for service, and will continue to do so in the future. Also, we will be in the market to replace the CRV in the future, and we will definitely consider Community Honda for this purchase. More
by tbiede
Employees Worked With
Kamron Mikuta
Verified CustomerMay 13, 2021
I purchased a 2018 Accord Hybrid new 3 years ago. Last summer the A/C stopped working but the car was under warranty. They said it was the A/C condenser but also said it was on backorder. I waited till th summer the A/C stopped working but the car was under warranty. They said it was the A/C condenser but also said it was on backorder. I waited till the end of summer for them to repair it. It worked well but fall and winter arrived and like anyone I don’t use the A/C in the cold. First hot day of this new year and it was blowing hot again. They said the part was only warrantied for 12,000 miles and since I drive a lot I was over the warranty. Clearly the repair was botched the first time and since I had to wait for the part to arrive in stock I had no way of knowing this repair was bad. The dealer charged me $330 to put a dye in the refrigerant because they said the system has a leak (which it didn’t until they repaired it). I brought the car back in a month and they can’t find the problem but are currently keeping my $330. Complete ripoff. Then the “owner response” on Google from them was just the general number to the dealership. No contact info or anything. More
by KEVIN CHAPIN
Employees Worked With
Kamron
November 23, 2020
I enjoyed my service experience. My only suggestion is that anybody that has a car getting serviced should be given a sticker to wear so that every sales person quits asking me if they can help me. I find that anybody that has a car getting serviced should be given a sticker to wear so that every sales person quits asking me if they can help me. I find this extremely annoying. So...if you want my business this is what I expect in the future. I am sitting there in the showroom so I can keep my social distancing and do not want to be constantly asked if I need help. If I had a sticker the sales folks can see, they should leave me alone. I wonder if anybody will read this?? More
by DEMARSAN11
Employees Worked With
November 18, 2020
I always return to the dealer,my crv is 17 years old and I still love it ,I had my 100,000 mile maintenance done and it drives like it's new. The staff is awesome.thank you, thank you, thank you! I still love it ,I had my 100,000 mile maintenance done and it drives like it's new. The staff is awesome.thank you, thank you, thank you! More
by BUNNYBARA
Employees Worked With
I don't remember his name but he was wonderful!
November 18, 2020
I took my Honda Odyssey in for work on the steering and a loose tie rod. After the car was repaired, I was told the mechanic test drove it and everything was fine. As soon as I drove away down 159th, I heard loose tie rod. After the car was repaired, I was told the mechanic test drove it and everything was fine. As soon as I drove away down 159th, I heard the clunking of a broken sway bar. They took no responsibility for the damage and I had to pay for a repair that didn't exist when I brought the car in. I thought the days of mechanics braking things to gin up extra work were over, but I guess not. More
by bpontow
Employees Worked With
November 17, 2020
Average service dept. just use for warranty service. Prices are high and past work wasn’t that great. More oversight needed in checking work after service. Prices are high and past work wasn’t that great. More oversight needed in checking work after service. More
by RONGULA48
Employees Worked With
Zack Plautz
November 16, 2020
The dealership did a great job of fixing my van and they were very friendly and had it fixed in a timely manner. Thanks again were very friendly and had it fixed in a timely manner. Thanks again More
by JWOTOOLE349
Employees Worked With
November 16, 2020
Service advisor presentation need a lot of work, with the pandemic in the forefront we are all a little “up in arms, on edge” but the work place is not the place to display an attitude. Greet the customer wi pandemic in the forefront we are all a little “up in arms, on edge” but the work place is not the place to display an attitude. Greet the customer with a smile, not with “what do u want” and when ask a question answering in a loud voice “I don’t know”, very inappropriate. I always feel unwelcome when entering this establishment. More
by WLT9226
Employees Worked With
Wrub
