Community Honda of Orland Park

Pulled the "used car salesman" trick at the 11th hour After 4.5 hours doing the "let me check with my manager (Terry Keenan), we agreed to a price to purchase a new Pilot and lease a new Accord. I was blu After 4.5 hours doing the "let me check with my manager (Terry Keenan), we agreed to a price to purchase a new Pilot and lease a new Accord. I was blunt and specific when I first sat down with Dennis that the financing for the Pilot would be for 48 months, and that we needed the 15,000 miles on the accord. When we are finally ushered into the finance office, they quickly go over the paperwork for the Accord. I sign. We then move to the Pilot. MY SALESMAN "CAME DOWN" BY MAKING THE CONTRACT FOR 60 MONTHS! I told him, no, I was clear from the start that 60 was not acceptable. The sales manager Terry comes storming into the room blaming me, the victim. He showed me the paper again. It had my $ amount large and circled (which is the only thing he pointed to when I agreed). The rest of the paper was filled with scribble that he had used for the last 4.5 hours and had buried the 60 months. I walked on the Pilot, and bought one the next day at Continental Honda in Countryside, where the experience was 180 degrees the other way...a pleasure to deal with. The cherry on the whip cream was when I received my first statement from Honda on the Accord lease. HE MADE THAT 12,000 MILES AS OPPOSED TO 15,000 MILES! This was our 4th car from them, and I was switching to a Pilot after 4 Highlanders. They'll never be bothered by me (or neighbors/friends) again... More

good work but long waits friendly staff and easy to make appointments. The only draw back is even with an a lot an oil change can be over 2 hours. friendly staff and easy to make appointments. The only draw back is even with an a lot an oil change can be over 2 hours. More

Very dependable! Been going there for almost 10 years now and bought my second Honda. All the service work on my previous vehicle was done there also. Been going there for almost 10 years now and bought my second Honda. All the service work on my previous vehicle was done there also. More

bad windshield had to teplace horrible paint job passenger d The windshield looked like it had sticker glue on it so when I got home I tried to clean it off but it was deep scratches, had to replace windshield. The windshield looked like it had sticker glue on it so when I got home I tried to clean it off but it was deep scratches, had to replace windshield. While waxing the car I found horrible repair paintj job on passenger door, paint actually running down the door. I really like your salesman,Dennis but I should have looked over the car more closely because I would have not paid the price I did. Thanks Larry. More

Great experience and friendly service Great service and friendly customer experience. Highly recommended. Cory took his time showing me around and showing me the cars and made sure I was h Great service and friendly customer experience. Highly recommended. Cory took his time showing me around and showing me the cars and made sure I was happy with my choice. He made sure I understood how everything worked! More

Civic si 2019 purchase Everyone was easy to work with. Salesman knew the product well. Even through negotiation things moved along at a good pace. Enjoying my new car. Everyone was easy to work with. Salesman knew the product well. Even through negotiation things moved along at a good pace. Enjoying my new car. More

Excellent service and sales department Actually only wanted repairs but very costly quite. Randy spoke to me and suggested maybe looking into leasing. He introduced me to a salesman to loo Actually only wanted repairs but very costly quite. Randy spoke to me and suggested maybe looking into leasing. He introduced me to a salesman to look at my options More

Community Honda experience My car purchase from Community Honda with John (sales) and Sean (finance) was great. Also, I have to mention Bryan from the service department was e My car purchase from Community Honda with John (sales) and Sean (finance) was great. Also, I have to mention Bryan from the service department was excellent and Thank you to Sue for her assistance. I felt great leaving there knowing I was well taken care of. I would definitely recommend this place to friends and family. More

Feels like family! When walking into Community Honda, I feel like I am part of a huge family! We have known Dennis for 10 years and love buying cars from him! When walking into Community Honda, I feel like I am part of a huge family! We have known Dennis for 10 years and love buying cars from him! More

Leased a new vehicle I give Robert Mancini a 5 Star rating for the excellent service he provided. Very informative, nice and took a lot of time with me on my decision to I give Robert Mancini a 5 Star rating for the excellent service he provided. Very informative, nice and took a lot of time with me on my decision to lease for the first time a new Honda vehicle. Being a long time customer of Community Honda and before that Community Pontiac, I not only rate Robert highly but also Community. I would recommend Robert to anyone looking for a Honda. It was a great experience. More