Community Honda of Orland Park

I still haven’t received my title! Its been more than a month that I purchased the van. I still haven’t received the title. When will I receive my title. I paid cash. Its been more than a month that I purchased the van. I still haven’t received the title. When will I receive my title. I paid cash. More

Great dealership Bought 2 cars in one night. Had an issue with one and service manager took care of it today and that makes me happy as my granddaughter will be drivi Bought 2 cars in one night. Had an issue with one and service manager took care of it today and that makes me happy as my granddaughter will be driving that car. More

2019 Passport from Showroom The actual Sales part of car was great, purchased in 2 hours!! However, car was in showroom and had a scratch on mirror. Looked as if mirror was hit g The actual Sales part of car was great, purchased in 2 hours!! However, car was in showroom and had a scratch on mirror. Looked as if mirror was hit going in or out of showroom. Was only suppose to take 2 days to fix. Will be 6 days before done and That is only a proposed time frame. I don’t have car back! Nothing like purchasing a BRAND new car and it already needing to be fixed AND not even having your Brand new car after purchase. Took the excitement out of a new car for sure!! I was given a nice rental car so that part was nice! Communication between Sales and Service wasn’t top notch. More

New 2019 purchase and service We both purchased a new 2019 pilot and selected to have the exterior package applied to the vehicle. At the time we noticed issues to be determined th We both purchased a new 2019 pilot and selected to have the exterior package applied to the vehicle. At the time we noticed issues to be determined this default enabling of the idle start stop feature which so far has been our only issue with the vehicle More

3 service calls in a row I was just at the dealership twice in two weeks: once to replace cabin filter and then for reapplication of sealant. Now there’s a bubble in tire so I was just at the dealership twice in two weeks: once to replace cabin filter and then for reapplication of sealant. Now there’s a bubble in tire so that’s another appointment. Wish appointments could have been consolidated. Other than that I have always been satisfied with Honda. More

Great Experience The rating is based on the service writer who took care of me. He was professional and very courteous. He checked for any recalls. He recommended what The rating is based on the service writer who took care of me. He was professional and very courteous. He checked for any recalls. He recommended what was needed. I told him I would be taking a road trip to Nevada and said that he would make sure the car would be ready for the trip by checking everything that was needed to make my trip safe and sound. More

Crv purchase The whole process was less stressful than what I had expected since this was the first time I bought a car without my husband who has passed away. The whole process was less stressful than what I had expected since this was the first time I bought a car without my husband who has passed away. More

Fast and Easy Service center was communicative. We were having a "problem" with the opening of the trunk. They checked it out many times, but could not duplicate th Service center was communicative. We were having a "problem" with the opening of the trunk. They checked it out many times, but could not duplicate the noise we heard. They let us know that we could return for a visit if the noise continued. More

Just Okay I was contacted multiple times regarding a special oil change deal at this service center. Booking the appointment was easy, but when I arrived, the s I was contacted multiple times regarding a special oil change deal at this service center. Booking the appointment was easy, but when I arrived, the service agent was unaware of the special price. He made it sound like I was mistaken about their offers. Thank goodness the person booking the appointment noted the special on my file and after a check with management, I got the deal. However, properly coding the transaction to receive the deal took much too long. Service was prompt and the car was done when promised. The only issue was the administrative time to get checked in and out by the service agent. More

Got the job done. Service was uncharacteristically long to let us know what was going on, we thought service was finished. Felt like we had an appointment for no reaso Service was uncharacteristically long to let us know what was going on, we thought service was finished. Felt like we had an appointment for no reason. Got what was called diagnostic fees for each issue described. I guess this is some sort of policy 'thing'. Car has only ever been serviced here, and they do not have a service history & I was made to feel like I should have brought my own file. I did not recognize one face, which was unusual. Service guy was fine, They did get the job done. Service is the face of the dealership for me; this visit did not come with the feeling of confidence and completion as all our previous service calls. We are unsure at this point if we will come back. More