Community Honda of Orland Park

great is what it was I really was happy doing business with my salesman Jake Mueller, he was very professional and very helpful. I would highly recommend him to anyone buy I really was happy doing business with my salesman Jake Mueller, he was very professional and very helpful. I would highly recommend him to anyone buying a car there. More

Scotchguard treatment The car was clean and ready when promised. All employees were wearing masks. I was given a loaner, and the service rep took the time to show me vari The car was clean and ready when promised. All employees were wearing masks. I was given a loaner, and the service rep took the time to show me various buttons. More

consistent, reliable I have owned 2 Honda Accords over the last several years that have always been serviced at Community Honda. I've experienced them to be friendly, hone I have owned 2 Honda Accords over the last several years that have always been serviced at Community Honda. I've experienced them to be friendly, honest, and reliable. At my last visit, I appreciated that I was offered 2 repair options (one using after-market parts) - and an honest opinion by my service team member - which ended up saving me some money. In fact, this particular car now lives out of state with my daughter - and I had her bring it back here so we could have Community Honda take care of the problem. More

Professional,Safe,On Time service. I was very apprehensive about waiting at the dealership while my car was being serviced. Happy to say that it wasn’t a problem at all. I always appr I was very apprehensive about waiting at the dealership while my car was being serviced. Happy to say that it wasn’t a problem at all. I always appreciate the timely aspect of my visits. If a problem arises I am always updated. More

Regular maintenance My experience was very good. I didn't have any problems. Everyone was helpful, friendly, and accommodating. It was just a maintenance visit. I nee My experience was very good. I didn't have any problems. Everyone was helpful, friendly, and accommodating. It was just a maintenance visit. I needed a ride to and from home and there was no problem with that issue. The driver's were very pleasant also. More

My Recent Community Honda Visit I found the service people to be friendly and knowledgeable and waited what I believe was a reasonable time for my required oil change and servicing I found the service people to be friendly and knowledgeable and waited what I believe was a reasonable time for my required oil change and servicing to be completed. More

The service people are excellant Randy is very helpful Wilkey in the parts department is great The cashier lady is always very welcoming and very friendly helpful Wilkey in the parts department is great The cashier lady is always very welcoming and very friendly More

Excellent Customer Service. Professional and efficient.. knowledgable and helpful. Clean drive in area that is handled to move cars in quickly. Felt comfortable and confident that service dept is trained w knowledgable and helpful. Clean drive in area that is handled to move cars in quickly. Felt comfortable and confident that service dept is trained well More

I scheduled an appointment for an oil change and tire rotation after receiving a coupon in the mail for those services. I arrived early for my appointment. The service rep was clearly not pleased that I rotation after receiving a coupon in the mail for those services. I arrived early for my appointment. The service rep was clearly not pleased that I had a coupon for the service. I was then told it would take 1 1/2-2 hours to complete. I was waiting for my car. After 2 hours I was told that the car was just starting to be worked on and it would’ve another hour. After the third hour I inquired as to the status of my car. After 10 more minutes of waiting I was told the car was ready. Instead of a thank you or an apology for the wait, the service rep just said With a smirk, “can you believe how long an oil change can take?” People who arrived after me left before me. My appointment clearly was not honored. I wish I could remember the service rep’s name but of course he did not offer up that information. I selected the service rep without a picture but am not sure if that was the correct person. I’m sure you could look at my service record to determine who this individual was if it makes any difference. I won’t ever return and will be sure to tell my friends about my negative experience. More

Too much to explain via this type of survey. An individual will need to contact me, via telephone, for a better understanding of my experience. individual will need to contact me, via telephone, for a better understanding of my experience. More