Community Honda of Orland Park

Oil Change I have always found this dealership to deliver excellent customer service. That is why I travel so far to come here. They are always friendly, court I have always found this dealership to deliver excellent customer service. That is why I travel so far to come here. They are always friendly, courteous, and willing. More

TERRIBLE TIMES/PLEASANT EXPERIENCE IN SPITE OF THE TERRIBLE TIMES WE ARE EXPERIENCING, SHOPPING FOR A VAN AT COMMUNITY HONDA IN ORLAND PROVED TO BE A PLEASANT EXPERIENCE. CERTAIN ASPEC IN SPITE OF THE TERRIBLE TIMES WE ARE EXPERIENCING, SHOPPING FOR A VAN AT COMMUNITY HONDA IN ORLAND PROVED TO BE A PLEASANT EXPERIENCE. CERTAIN ASPECTS OF OUR PRESENT SITUATION BROUGHT ABOUT SOME PRACTICES I WOULD HOPE CONTINUE WHEN THIS IS ALL OVER. CALLING AHEAD TO THE DEALERSHIP TO SET UP AN APPOINTMENT AND GIVING THEM AN IDEA OF WHAT YOU WERE LOOKING FOR (COLOR, PRICE, ETC.) HELPED MAKE IT A MUCH BETTER "FIELD TRIP". More

I only service my 2011 Honda CRV at this car dealer since I purchased it new there and up to this last visit was very pleased with them. Service is definitely not up to par like it use to be. I also didn't s I purchased it new there and up to this last visit was very pleased with them. Service is definitely not up to par like it use to be. I also didn't see one familiar face. I spent around $1800 there in the last two weeks and would expect better service. I should have been notified prior to arriving (since I had an appointment) that the machine was broke and my 1 1/2 hour appointment would be 4 hours. And wearing a required mask for that length of time was annoying since your cashiers don't wear them and the plexiglass has openings for them to pass papers. Furthermore I had to ask about the delay 2 1/2 hours after car was in No one gave me an update until 15 minutes before it was finished that it was almost done. Updates would have been welcomed More

Nice people to deal with. Good dealer and salesperson. Plus I love my new car and the Honda vehicles are known their customer satisfaction ratings Plus I love my new car and the Honda vehicles are known their customer satisfaction ratings More

I wasn’t listened to at my appointment as a result my tire light have been on since and I am disappointed with the service tire light have been on since and I am disappointed with the service More

Felt welcome and service time was approximate. I came for a full service car wash. My only complaint was they didn’t clean my car mats. They only vacuumed them a full service car wash. My only complaint was they didn’t clean my car mats. They only vacuumed them More

Beyond terrible customer service. They were suppose to call me two days after my appointment that I went to with an update on a claim to paint my hood which they scratched. Never called. I have called 5 t call me two days after my appointment that I went to with an update on a claim to paint my hood which they scratched. Never called. I have called 5 times. Still waiting for them to call me back. More

They were extremely helpful and informative during the search for my first car out of college! Jim helped me thru every step of the way! search for my first car out of college! Jim helped me thru every step of the way! More

Excellent service and experience as always. I have had my Honda since 2006. Every service has been performed at this site. I am always pleased with the service and how my car runs. Thank you. I have had my Honda since 2006. Every service has been performed at this site. I am always pleased with the service and how my car runs. Thank you. More

Excellent service I was very pleased the dealership could diagnose the problem with my car and fix it the same day. They were very happy to drive me home , contacting I was very pleased the dealership could diagnose the problem with my car and fix it the same day. They were very happy to drive me home , contacting me when the work was completed. Unfortunately I was not able to check out before 5:00 p.m. as I wanted to have a charge explained. More