Community Honda of Orland Park

Made an appointment for an oil change on 08/27/2020 at 7:30 am and arrived on time. The person that took care of my truck was wearing a mask but not covering his nose. At 9 am. which seems a long time for 7:30 am and arrived on time. The person that took care of my truck was wearing a mask but not covering his nose. At 9 am. which seems a long time for an oil change, when to check and the person that originally took my car was chatting with another employee and even though he knew I was there he continue chatting about a personal matter with the other employee. When he talked to me he informed me that at least an hour is a normal time for an oil change. About 20 minutes later he informed me that the car was ready. When I went to pay I realized a had a coupon for 5 dollars but the cashier told me that it had to be authorized by the person that originally took my car. She paged the person and he was nowhere to be found. After 20 minutes, I just gave up and paid the full price for the oil change. This does not even come close to be good customer service. I have done all my oil changes at the dealership but I am not sure if I will continue. More

Will return for service, great customer service and a great deal. Only wished salesmen would have suggested looking for an Eleate 7 passenger model. Thanks great deal. Only wished salesmen would have suggested looking for an Eleate 7 passenger model. Thanks More

Kyle was our salesman. He was professional and very helpful with answering our questions. Frank also helped answer our questions. He explained in a way that was easy to understand. helpful with answering our questions. Frank also helped answer our questions. He explained in a way that was easy to understand. More

Maintenance was perfromed properly and timely. No issues. 9 8 7 6 5 4 3 2 1 0 1 1 2 3 4 5 6 issues. 9 8 7 6 5 4 3 2 1 0 1 1 2 3 4 5 6 More

Kyle was great. He helped me test all the accessories during test drive. He explained all the paperwork patiently & helped me every step of the process. during test drive. He explained all the paperwork patiently & helped me every step of the process. More

I had a problem with my vehicle and Community Honda dealers service director Bob Madia and service representatives listen to my concerns. They made right on their promise and my car is in full operati dealers service director Bob Madia and service representatives listen to my concerns. They made right on their promise and my car is in full operations with issue solved. Thanks! More

I’m disappointed with how the inspection and fix didn’t solve the problem with my car at all. As a result I have to go to a Chrysler dealership and pay another inspection fee. This is the second time we’ve solve the problem with my car at all. As a result I have to go to a Chrysler dealership and pay another inspection fee. This is the second time we’ve had to bring the vehicle in multiple times and the first time we spent a lot more money. Very upsetting!! More

The customer service I received was incredible. Everyone was very friendly and professional. I was very satisfied with my experience and would highly recommend them was very friendly and professional. I was very satisfied with my experience and would highly recommend them More

They performed the work in a timely manner. We were very satisfied.The price was a little bit high but you have peace of mind that it was done right. It’s easy to make an appointment drop off the car and pi satisfied.The price was a little bit high but you have peace of mind that it was done right. It’s easy to make an appointment drop off the car and pick it up. More