Community Honda of Orland Park

It took a while for Honda to acquire this smoke machine to service my car. When it finally came in, Randy Pribyl explained the process very clearly, in a professional manner. The mechanic found the pro to service my car. When it finally came in, Randy Pribyl explained the process very clearly, in a professional manner. The mechanic found the problem area, and the replaced the part. More

Excellent Customer service by all the employees I came in contact with. I have been coming there for years and it has remained consistent .i plan to continue as long as I own a Honda vehicle. contact with. I have been coming there for years and it has remained consistent .i plan to continue as long as I own a Honda vehicle. More

Easy to set up service and waiting area was set up for social distance. Also liked that the tv was showing a movie. Good service and friendly staff. social distance. Also liked that the tv was showing a movie. Good service and friendly staff. More

Made an appointment for an oil change on 08/27/2020 at 7:30 am and arrived on time. The person that took care of my truck was wearing a mask but not covering his nose. At 9 am. which seems a long time for 7:30 am and arrived on time. The person that took care of my truck was wearing a mask but not covering his nose. At 9 am. which seems a long time for an oil change, when to check and the person that originally took my car was chatting with another employee and even though he knew I was there he continue chatting about a personal matter with the other employee. When he talked to me he informed me that at least an hour is a normal time for an oil change. About 20 minutes later he informed me that the car was ready. When I went to pay I realized a had a coupon for 5 dollars but the cashier told me that it had to be authorized by the person that originally took my car. She paged the person and he was nowhere to be found. After 20 minutes, I just gave up and paid the full price for the oil change. This does not even come close to be good customer service. I have done all my oil changes at the dealership but I am not sure if I will continue. More

We have been dealing with Randy Pribyl for many years. He is an exemplary example of customer service. Randy promptly return calls and deals with our car issues in a professional manner. is an exemplary example of customer service. Randy promptly return calls and deals with our car issues in a professional manner. More

Everyone I had a chance to speak/meet was very courteous, friendly, and professional. The personnel at the scheduling for the service appointment was exceptionally present. The service mechanics were very friendly, and professional. The personnel at the scheduling for the service appointment was exceptionally present. The service mechanics were very efficient. Thank you! More

Good company to buy from, but the service department was fails to return phone calls or voicemails. The company tried to work with the customer’s schedule when scheduling work. fails to return phone calls or voicemails. The company tried to work with the customer’s schedule when scheduling work. More

Will return for service, great customer service and a great deal. Only wished salesmen would have suggested looking for an Eleate 7 passenger model. Thanks great deal. Only wished salesmen would have suggested looking for an Eleate 7 passenger model. Thanks More

Maintenance was perfromed properly and timely. No issues. 9 8 7 6 5 4 3 2 1 0 1 1 2 3 4 5 6 issues. 9 8 7 6 5 4 3 2 1 0 1 1 2 3 4 5 6 More