Community Honda of Orland Park

I knew what I wanted and I was able to get it, thanks to Frank! He was very friendly and professional! Highly satisfied with Honda! Frank! He was very friendly and professional! Highly satisfied with Honda! More

The guy told me ihad10years on the remote... also didn’t direct me were to go and bring the I owe paper... that day he call in sick.. and I waiting for him :((( sooo. Upset!!! direct me were to go and bring the I owe paper... that day he call in sick.. and I waiting for him :((( sooo. Upset!!! More

Since purchasing my 2017 Honda CRV I have always found Since purchasing my 2017 Honda CRV I have always found your service department excellent. Your staff and the sales people are helpful and accommo Since purchasing my 2017 Honda CRV I have always found your service department excellent. Your staff and the sales people are helpful and accommodating. Some brief examples regarding that day; While waiting for my vehicle to be completed I was looking at cars and walking around the showroom. I found myself in a brief conversation with another customer about our cars and how pleased we were with them. Another person, assuming he was an employee (wearing a Community Honda tee shirt) overheard us, commented "that's what we like to hear... happy customers". The three of us talked for awhile. Again while walking about I saw an employee fill his coffee cup near the service department checkout where the girl’s desks are. After that person left I thought I'd get a cup. As I walked up I noticed no cups. It almost looked as though it was for the staff. Again, an employee (with a tie this time) asked "would you like some coffee, sir"? I indicated "I would" and he promptly walked me over to a customer area with a machine with cups etc. and briefly showed me how to the machine worked. Nice. Lastly, Randy found to tell me my car was done and reviewed my preformed service sheet and asked if I had any questions. He also thanked me for my visit. To sum it up... whether by design or normal everyone appears attentive to the customer. Tom Turrise More

This is our first Honda. The salesman worked with us to get what we wanted. Used the service department the next day for a minor issue which was taken care of. So far the experience has been great. get what we wanted. Used the service department the next day for a minor issue which was taken care of. So far the experience has been great. More

Long wait and unprofessional porters. Spilled Windshield washer a fluid everywhere. Ive gotten my car back from service with seat all the way back and ac turned up all the way when starting car. Also lic washer a fluid everywhere. Ive gotten my car back from service with seat all the way back and ac turned up all the way when starting car. Also license plate was bended More

Very poor dealership! Had my battery changed. It caused my remote starter to be reprogrammed because of them. They refuse to help. Never Ever Return THANKS TO Bob Mancini! my remote starter to be reprogrammed because of them. They refuse to help. Never Ever Return THANKS TO Bob Mancini! More

Both Greg and Ryan were polite helpful and well informed. My problem was resolved to my satisfaction. I will recommend Community Honda to my neighbors and friends. My problem was resolved to my satisfaction. I will recommend Community Honda to my neighbors and friends. More

I feel comfortable going there. The staff is polite and friendly. I can always tell the difference after my vehicle has been serviced. It runs better. Coupons are offered, also! friendly. I can always tell the difference after my vehicle has been serviced. It runs better. Coupons are offered, also! More

I arrived at the dealer ahead of time that was fine they help me. My record was checked to see what I needed. They check to see what else I needed.All the work was done in good time. I always have been very help me. My record was checked to see what I needed. They check to see what else I needed.All the work was done in good time. I always have been very satisfied with everyone . More

Overall service was excellent. I was a little surprised that they did not wash the car after servicing but maybe this service is no longer provided. that they did not wash the car after servicing but maybe this service is no longer provided. More