Community Honda of Orland Park

Prompt communications and verification when scheduling service appointments. Rapid processing after arriving, and takes time to gather information and ask questions. Accurate and detailed quotes on servic service appointments. Rapid processing after arriving, and takes time to gather information and ask questions. Accurate and detailed quotes on service and estimate time to complete. Good communications throughout the service experience. More

I traded in my Civic Hybrid because of several problems with the battery and engine lights going off. It was only 2 years old. Each time I went in I was kept waiting for several hours. The last time i came with the battery and engine lights going off. It was only 2 years old. Each time I went in I was kept waiting for several hours. The last time i came in my civic had been in the service area for 2 hours but no one had even looked at it. After I complained the service manager stepped in and took care of it. In the end I bought a new civic and traded in the hybrid. The new civic has problems with a rattle in the dash but Community Honda refused to acknowlege the problem even though it is quite noticeable. The technician said it was normal road noise but there is definitley something rattling. Evetone who rides in my car notices it. For now on I will take the car to Joliet Honda. They have a better service department. I am just disappointed that there was no honeymoon period for my new car. It started rattling after only 25 miles. I also discoverd that I really got soaked on my trade in. More

I recently purchased a 2012 Honda Civic from Frank Cleveland at Community Honda in Orland Park, IL. Frank was very knowledgeable about Civics and really listened to all my questions about the car. T Cleveland at Community Honda in Orland Park, IL. Frank was very knowledgeable about Civics and really listened to all my questions about the car. The negotiation process with Frank and the General Manager, Joe Vanerio, was quick and an excellent experience. Community Honda ordered the exact car I wanted and received it about a month earlier than originally expected! Frank took the time explain all the functions of the car and even showed me how to set up the Blue Tooth phone a week after I purchased my Civic. I would absolutely recommend buying a car from Community Honda and from Frank Cleveland. More

I stopped in at Community Honda this morning for an oil change and tire rotation. I did NOT have an appointment, but needed to get this service done quickly as I was on my way to my office for a meeting. change and tire rotation. I did NOT have an appointment, but needed to get this service done quickly as I was on my way to my office for a meeting. Randy Pribyl (Service Advisor) was EXTREMELY nice accomodating and was able to get my vehicle serviced (an me back on the road) in under an hour!! Needless to say, I was VERY pleased! More

The service department is great here! I am not "sold" things I do not need or want! Employees are AWLAYS friendly and helpful. Service is performed in a timely manner. "sold" things I do not need or want! Employees are AWLAYS friendly and helpful. Service is performed in a timely manner. More

I currently own a 2003 Honda Accord that was purchased I currently own a 2003 Honda Accord that was purchased from Community Honda, and I am currently the first owner. I was in the market for a 2012 Hon I currently own a 2003 Honda Accord that was purchased from Community Honda, and I am currently the first owner. I was in the market for a 2012 Honda Pilot EX-L, and had emailed the internet manager ( Ron Prochut ) on the current pricing, incentives, and financing that was available. I received a prompt response within 30 minutes, as to the required information I was requesting. I met with Ron Prochut, and Frank Cleveland upon my arrival at the dealership. We looked at and test drove the Honda Pilot. Knowing the reliability of Honda, and my current experience, we preceded with the writup of the vehicle for take home delivery. The paperwork was processed promptly, and the vehicle was prepped during that time. Frank Cleveland covered all options on the vehicle, and was not satisfied until ( I ), the consumer was comfortable with all the features that the Pilot had to offer. Frank did a thorough job in insuring that everything meet my satisfaction prior to departure. Frank followed up with a few phone call afterwards to insure if I had any questions that he would be able to answer. This dealership applied NO Pressure to my buying and insured that I was satisfied with my needs. The staff at Community Honda is BEST in CLASS. This is why I went back to them after 8 years to purchase another Honda. Their service staff for maintenance is TOP Notch, and they are honest and loyal in the work that is required for your vehicle. Kudos goes to Ron Prochut and Frank Cleveland...! More

Community Honda exceded my overall expetations. Frank Cleveland was very friendly and knew everything about the car I was interested in. I would recommend Community Honda to anyone looking for a used or Cleveland was very friendly and knew everything about the car I was interested in. I would recommend Community Honda to anyone looking for a used or new Honda. Their customer service is outstanding. More

I arrived at Honda between 7:30 and 7:40 am on Tuesday January 2. for a lube job. I finally left at 9:20 AM. Over 1 1/2 hours. This has happened a few times in the past. This is the first time I am writ January 2. for a lube job. I finally left at 9:20 AM. Over 1 1/2 hours. This has happened a few times in the past. This is the first time I am writing about it. Why am I waiting 1 1/2 for a lube job that cost me 35.00. My time has value. I could go to any lube place and maybe pay the same but get out in 10-15 minutes. I also own a Dodge Caravan. The Dodge dealer charges me 39.00 for three lube jobs...and I am in and out in less than 1/2 hour. I left Honda very upset....why am i going to Honda for a lube job? More

Excellant service department! Took the time to find out exactly what was wrong and then proceeded to repair it.The on-line scheduling is a no-brainer and the car was washed for free. exactly what was wrong and then proceeded to repair it.The on-line scheduling is a no-brainer and the car was washed for free. More

I needed a new vehicle and was very hesitant to work with a dealership as I have two small children, not a lot of time to waste haggling over price and didn't want to be taken advantage of. I was more than a dealership as I have two small children, not a lot of time to waste haggling over price and didn't want to be taken advantage of. I was more than pleased with the process of working with Community Honda in Orlandpark. Throughout the entire process I think I was genuinely treated fairly. Having done my research beforehand (3 months of searching), I identified the vehicle at Community Honda as being the best relative value comparatively to the other offerings available, both by dealerships and private party. They {Eddie] honored the initial sale price quoted me without having to haggle or jerk me around or "needing to check with their manager." They gave me a fair value for my trade in as well. In total, the process took 90 minutes from the time I arrived until I left with keys in hand...including a meltdown from my 2 year old. The next time I'm in the market for another vehicle, I'll strongly consider Community Honda first. More