Community Honda of Orland Park

Unfriendly, poor procedure and area for checking in for service. It's never clear "who is next". Customers standing around looking for where to go and who to talk to. Repairs almost always require coming service. It's never clear "who is next". Customers standing around looking for where to go and who to talk to. Repairs almost always require coming back again to get it fixed. Things as simple as repairing a flat tire. Brought my van in for a flat. Service called saying everything was fine and could not find a leak. Went to pick up the van and tire was flat in their lot. Really?! Last service writer did not listen to what I was expaining about the problem. They always find something else that needs to be fixed or maintained (replace and flush power steering fluid?!)You think I would learn and go to another dealer but this one is so close to home. More

Wanted to write and update regarding my recent purchase of a used Honda CRV at Community Honda. First, this is my third vehicle purchased at this Dealership and I could write all day about how WELL AND of a used Honda CRV at Community Honda. First, this is my third vehicle purchased at this Dealership and I could write all day about how WELL AND GREAT my Salesman (Gerald Carducci – the best salesman at that dealership in my opinion) and the Finance Manager (Pat Kennedy) have treated me – the guys who value your trade – that is another story – but Gerald and Pat are the best! I have also used Community Honda’s Service Department to maintain each vehicle I have purchased and while I have had my up’s and down’s with them – they do a great job of providing you with a detailed explanation and price estimate before they begin their work – and if there is something found after the work has begun that needs attention they will discuss it with you AND NOT FORCE YOU to have the extra work done – I speak from personal experience as well as observing how the other Service employees work with their customers as I wait for my vehicle when it is serviced. I have shopped at Honda on Grand and Honda of Lisle before coming to Community Honda and they are hands down the best group of people to work with. Michael More

I had visited another dealership before going to Community. They treated me horribly and lied to me continuously. The sad part was they they were right down the street from my house. Visiting Com Community. They treated me horribly and lied to me continuously. The sad part was they they were right down the street from my house. Visiting Community Honda was a night and day difference from the other dealership. 1. I was able to meet Barb who deals with internet sales. At the other dealership the woman I was dealing with on the internet and phone wouldn't even come out of her office! 2. We were offered beverages repeatedly at Community Honda - the other place NOTHING 3. Jim was very knowledgeable about the car I wanted to buy and showed us EVERY feature available even though it was January and it was COLD outside. - the other salesman at the other dealership kept calling the vehicle I wanted to buy a Quest....for those who don't know THOSE are Nissan NOT Honda.(that is poor selling!) 4. The other dealership lied to me about pricing and the break down of the sale. - At Community Honda Jim, Barb, and Tony were up front an honest and Tony explained everything straight forward 5. There was NO pressure at Community Honda they explained our options and left the decision to us, we even left and called back 2 hours later. The other dealership just wanted us to sign, didn't care about our objections or the questions I kept asking. 6. The finance manager was friendly and straight forward and explained our options completely and answered all questions that we had. I was extremely happy with all of the staff and service at Community Honda. If I am ever in the market for another Honda I know where I am going and if I know anyone looking for one I will certainly send them to Community Honda!! More

Excellent customer service. Dennis Pieczynski gets 5 stars!! Very patient, very welcoming staff. Will definitely refer to friends and family! You made buying my new vehicle a great experience. Thank you stars!! Very patient, very welcoming staff. Will definitely refer to friends and family! You made buying my new vehicle a great experience. Thank you! More

Dennis Pieczynski and Communtiy Honda treated me fairly buying a new 2013 Honda CR-V. In fact, I referred my wife for another 2013 Honda CR-V today. Thanks, Dennis! buying a new 2013 Honda CR-V. In fact, I referred my wife for another 2013 Honda CR-V today. Thanks, Dennis! More

We had the best car buying experience at Community Honda of orland park.... They have great cars with great prices... Our salesman was Bob Mancini and by far the best salesman we've ever dealt with..... He of orland park.... They have great cars with great prices... Our salesman was Bob Mancini and by far the best salesman we've ever dealt with..... He was very friendly and helpful to my girlfriend and I in both of our vehicle purchase... We really liked that everyone at Community Honda, especially Bob Mancini, was not trying to put the pressure on us to force a sale.... We will definatly be visiting Community Honda for our future vehicle purchases and recommending them to our friends and family... Thanks again Bob! More

This is the second car I've bought from Frank Cleveland @ Community Honda. He is always very honest and knowledgeable about the cars. He got me the car I wanted at a price I could afford, and spent quite a Community Honda. He is always very honest and knowledgeable about the cars. He got me the car I wanted at a price I could afford, and spent quite a bit of time making sure I knew how to use all the bells and whistles on my gorgeous new 2013 Accord EXL V6! I would definitely recommend Frank and Community Honda to anyone looking for a used or new car. No heavy sales pitches, just good information and great prices. I've used the service department for general maintenance - they are also very easy and pleasant to deal with. They've gone the extra mile for me...putting on new windshield blades, air in the tires and washed my car...all while in for an oil change. Overall, my experiences with Frank and the shop in general were excellent. Smoothest transactions I've ever had buying cars! More

I drive 40 miles to have my car serviced at Community. I have bought three Hondas here and would not switch dealers, even one closer to home. have bought three Hondas here and would not switch dealers, even one closer to home. More

The Service Dept. Staff was friendly and prompt at greeting me when I brought in my vehicle. I asked if I could wait for my vehicle during service: they gave me the wait time and it was completed upo greeting me when I brought in my vehicle. I asked if I could wait for my vehicle during service: they gave me the wait time and it was completed upon their promise. While I was waiting in the Customer area...one of the staff members offered me a bottle of water. Great Experience! More

Frank Cleveland was awesome, and the dealership worked to get us the best deal possible! Worth any drive to get there, we travelled for an hour but it was worth it! get us the best deal possible! Worth any drive to get there, we travelled for an hour but it was worth it! More