Community Honda of Orland Park

The General Manager, Shannon, was willing to leave his office and listen to my concerns. His interest and willingness to find a solution caused me to purchase a new vehicle. Brian Naran is a young employ office and listen to my concerns. His interest and willingness to find a solution caused me to purchase a new vehicle. Brian Naran is a young employee at Community. He is well-educated about the product, and acts in a professional manner that depicts his respect for the consumer. Some questions remain about the encounter with the Service Dept. but we'll move forward in hopes that there will not be problems in the future. More

I had an appt for 10:30 am. I did not leave until almost 1:00pm. Seems not to matter if one has an appt or not. I don’t like the way the reps try to convince us that we need this done or that done; t 1:00pm. Seems not to matter if one has an appt or not. I don’t like the way the reps try to convince us that we need this done or that done; trans fluid change, oil and filter change, or front brakes done, etc. I was told I needed front brakes, 55,000 miles, then at end he said you don’t need front brakes., very confusing. ..I know the more work the mechanics do, the bigger the commission for these reps. This is dishonest. From now on I will bring in my previous worksheet bo make sure I am not re-doing previous work. Also was reassured I would get a car wash which I did not...very disappointed!!!!! This is a scam for us who don’t pay attention but from now on I will!! More

I had my new car scotch guarded and seal coated and the service staff was excellent. I had a question for the manager, left him a message, and he had someone respond to my message within a couple hours. service staff was excellent. I had a question for the manager, left him a message, and he had someone respond to my message within a couple hours. Very pleased! More

I have been using Community's Service Department for 10 years and have never been disappointed! I have used another Honda dealership for service for a car I did not purchase at Community and I have switche years and have never been disappointed! I have used another Honda dealership for service for a car I did not purchase at Community and I have switched ALL servicing to Community. Very satisfied with service. More

Excellent service department and great treatment to their customers. Only reason not 5 Stars is the complimentary car was. Car was cleaner going in than coming out. customers. Only reason not 5 Stars is the complimentary car was. Car was cleaner going in than coming out. More

Hi: I have been a customer since 2009 when I bought my first CRV, I now have a 2016. My CRV was in need of service but with the Covid pandemic I could not bring it in. I have medical issues that do not first CRV, I now have a 2016. My CRV was in need of service but with the Covid pandemic I could not bring it in. I have medical issues that do not allow it at this date. I contacted service Bob, Bill and Zack. They arrange to pick up my CRV and service it, no charge. The two men who came and delivered my vehicle back were very nice. Great service! More

Good service, easy, safe drop off of my car for service. Helpful technicians and staff. Quick service turn around and easy pick up. Everyone was wearing masks to maintain safety. Helpful technicians and staff. Quick service turn around and easy pick up. Everyone was wearing masks to maintain safety. More

The service writer was friendly and courteous. The work was done in the time promised. The quality of the work was as expected. My car is 5 years old and I still bring it back to Community Honda for all th was done in the time promised. The quality of the work was as expected. My car is 5 years old and I still bring it back to Community Honda for all the service work. More

I always question all service work Community has always addressed my queries in a timely and satisfactory manner. The service greeters and writers are courteous and helpful. addressed my queries in a timely and satisfactory manner. The service greeters and writers are courteous and helpful. More

One word is all that is needed- Excellent. additional words, additional words, additional words, additional words, additional words, additional words, additional words, additional words, additional words words, additional words, additional words, additional words, additional words, additional words, additional words, additional words, additional words, additional words, More