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Community Honda of Orland Park
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Purchased a 2022 Accord in January and I was very impressed with how seamless the process was. Every person I came into contact with was very attentive and friendly. I highly recommend this dealershi impressed with how seamless the process was. Every person I came into contact with was very attentive and friendly. I highly recommend this dealership if you’re searching for a Honda. More
Terrible car buying experience ..... Sales manager, Iris, was rude and very unprofessional. General Manager stayed hiding even when I requested to speak to him. Run away as fast as you can from here. was rude and very unprofessional. General Manager stayed hiding even when I requested to speak to him. Run away as fast as you can from here. More
I purchased a 2018 Accord Hybrid new 3 years ago. Last summer the A/C stopped working but the car was under warranty. They said it was the A/C condenser but also said it was on backorder. I waited till th summer the A/C stopped working but the car was under warranty. They said it was the A/C condenser but also said it was on backorder. I waited till the end of summer for them to repair it. It worked well but fall and winter arrived and like anyone I don’t use the A/C in the cold. First hot day of this new year and it was blowing hot again. They said the part was only warrantied for 12,000 miles and since I drive a lot I was over the warranty. Clearly the repair was botched the first time and since I had to wait for the part to arrive in stock I had no way of knowing this repair was bad. The dealer charged me $330 to put a dye in the refrigerant because they said the system has a leak (which it didn’t until they repaired it). I brought the car back in a month and they can’t find the problem but are currently keeping my $330. Complete ripoff. Then the “owner response” on Google from them was just the general number to the dealership. No contact info or anything. More
Just astonishingly bad. Car dealerships always feel a bit shady but this one pulled a real bait and switch, on a formerly loyal customer no less. I always had the sense I was being misled and overcharge bit shady but this one pulled a real bait and switch, on a formerly loyal customer no less. I always had the sense I was being misled and overcharged and most of my interactions felt a bit dishonest and uncomfortable, but the thin veneer of service they offer had me convinced I must be overly suspicious. Turns out, they were gaslighting me--this dealership really is that bad. If you escape Community Honda without an issue then consider yourself very lucky. Stay away from this awful, awful dealership--there are many others in the Chicagoland area. Stay away from Nancy Applegate. Stay away from the manager Shannon Ingram. More
Brian was helpful and courteous from the time we entered until we left. But even with the Costco buying plan, the transaction still took four hours, without financing, but that can be the same anywhere. until we left. But even with the Costco buying plan, the transaction still took four hours, without financing, but that can be the same anywhere. More
I enjoyed my service experience. My only suggestion is that anybody that has a car getting serviced should be given a sticker to wear so that every sales person quits asking me if they can help me. I find that anybody that has a car getting serviced should be given a sticker to wear so that every sales person quits asking me if they can help me. I find this extremely annoying. So...if you want my business this is what I expect in the future. I am sitting there in the showroom so I can keep my social distancing and do not want to be constantly asked if I need help. If I had a sticker the sales folks can see, they should leave me alone. I wonder if anybody will read this?? More
I took my Honda Odyssey in for work on the steering and a loose tie rod. After the car was repaired, I was told the mechanic test drove it and everything was fine. As soon as I drove away down 159th, I heard loose tie rod. After the car was repaired, I was told the mechanic test drove it and everything was fine. As soon as I drove away down 159th, I heard the clunking of a broken sway bar. They took no responsibility for the damage and I had to pay for a repair that didn't exist when I brought the car in. I thought the days of mechanics braking things to gin up extra work were over, but I guess not. More
I always return to the dealer,my crv is 17 years old and I still love it ,I had my 100,000 mile maintenance done and it drives like it's new. The staff is awesome.thank you, thank you, thank you! I still love it ,I had my 100,000 mile maintenance done and it drives like it's new. The staff is awesome.thank you, thank you, thank you! More
Average service dept. just use for warranty service. Prices are high and past work wasn’t that great. More oversight needed in checking work after service. Prices are high and past work wasn’t that great. More oversight needed in checking work after service. More