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Community Honda
Baytown, TX
295 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 295 reviews
January 04, 2022
I have a 2011 Honda Pilot which has mostly been serviced by this Baytown Dealer. I bought the Pilot from Baytown and has been my Dealer/mechanic when needed. The staff in service area are courteous and help by this Baytown Dealer. I bought the Pilot from Baytown and has been my Dealer/mechanic when needed. The staff in service area are courteous and helpful. I even purchased my granddaughter's used car from them. More
by breez2011
Employees Worked With
Chris_service manager, James_service advisor.
December 27, 2021
Milton was very attentive during all the process. He saved me a lot of time and the proceed was fast and easy.Highly recommended . Maranda on financial was exceptional! Very knowledgeable and straight t saved me a lot of time and the proceed was fast and easy.Highly recommended . Maranda on financial was exceptional! Very knowledgeable and straight to the point. Love it !!! More
by The-Villegas
Employees Worked With
Milton & Maranda
December 22, 2021
It took 12 weeks to get a refund from them for a cancelled Tire and Wheel Warranty Contract. I don't blame the person who helped me file the refund request as much as I blame the whole dealership/c cancelled Tire and Wheel Warranty Contract. I don't blame the person who helped me file the refund request as much as I blame the whole dealership/company process for getting the refund. There is no way something like this should ever take more than 30-45 days. I played phone tag trying to get status, talked to multiple people in the company before finally getting my refund. I was happy with the car I bought from them but I would never do business with them again based on this fiasco by the finance and accounting department. More
by phalliburton
Employees Worked With
Multiple - Overall Dealer issue
December 19, 2021
This is my 3rd car from Carlos Leyva Great guy!I will This is my 3rd car from Carlos Leyva Great guy! I will alway buy Honda Community Baytown. This is my 3rd car from Carlos Leyva Great guy! I will alway buy Honda Community Baytown. More
by Echo0115
Employees Worked With
Carlos Leyva
December 15, 2021
Always courteous, friendly, professional, helpful, and thorough every time that I have been in the dealership. Nice to work with James Chester. thorough every time that I have been in the dealership. Nice to work with James Chester. More
by Ngarry7991
Employees Worked With
James Chester.
November 01, 2021
I am so very impressed with the exceptional customer service I received at Community Honda. As everyone knows new cars are in short supply, but they still act like they have 1000 on the lot. The Sales M service I received at Community Honda. As everyone knows new cars are in short supply, but they still act like they have 1000 on the lot. The Sales Mgr. Bennett Johnson, was a class act getting me where i needed to be monthly. He was honest and upfront. My Salesman Tracey Schmersal was great, very knowledgeable and took his time and got his steps in for sure with me. I went back the next morning because it was let by the time we wrapped up the financing and Kaila Hale helped me set up the vehicle. I was a Hyundai family now i am a proud part of the Honda family. If you want honesty and to be treated right, give this dealership an opportunity to win your business. I love my CRV, its top of the class with beautiful interior and all the safety features. More
by pennypitre
Employees Worked With
Bennett Johnson, Tracey Schmersal, Kaila Hale
October 27, 2021
Tony Renfro , sales associate did a excellent job. Everyone made you feel comfortable. even with the shortage of vehicles they offered a lease package Everyone made you feel comfortable. even with the shortage of vehicles they offered a lease package More
by jmcwilliams
Employees Worked With
Tony Refro and Jim Wadsinki
