Community Honda

Pathetic. We bought our car on Sat, Nov 5, and the skid plate fell from the undercarriage the following day while driving on the highway! Alan, our salesperson We bought our car on Sat, Nov 5, and the skid plate fell from the undercarriage the following day while driving on the highway! Alan, our salesperson, did not apologize nor did he offer a tow truck. He told us to take the car back to the dealership. The service manager did not want to absorb the cost of the repairs and he also said the extended warranty/certified warranty would not cover the repairs. Alan stopped returning my phone calls, texts, and emails. The manager never even called to check on me or apologize. I am infuriated. I will NEVER recommend this dealership to another person. Go shop elsewhere! More

Great buying experience. Carl C. Was the sales representative that we were fortunate enough to work with. He listened to our needs and was not pushy. My husband remarked t Carl C. Was the sales representative that we were fortunate enough to work with. He listened to our needs and was not pushy. My husband remarked that he has never before bought a car without a lot of stress but Carl made it easy. Terry S. in the finance department went above and beyond to accommodate our wants. We will definitely be back to Community Honda in Baytown. They have a good variety of used cars as well, whether your looking for a Honda or something else. More

Gabriel and the service technician went to great effort to diagnose a flashing light on my Ridgeline. There were no codes saved so it took two trips to figure out what was wrong. I appreciate you Gabe and to diagnose a flashing light on my Ridgeline. There were no codes saved so it took two trips to figure out what was wrong. I appreciate you Gabe and Tony!!! More

Community Honda sales team is awesome. Even during the testing time of car shortage, they provide their best price upfront. Finance team explains extended warranty and extra stuff but not Even during the testing time of car shortage, they provide their best price upfront. Finance team explains extended warranty and extra stuff but not pushing for anything. As we were waiting for car to arrive, they were providing updates in a timely manner. I will definitely recommend this dealer to all of my friends. More

Great buying experience, great customer service, very knowledgeable and informative sales advisor Mr Tracy, discuss every detail of my purchase process all the way to the completion and finally the hand knowledgeable and informative sales advisor Mr Tracy, discuss every detail of my purchase process all the way to the completion and finally the hand over of the keys of my new car... Just like I was expecting... I'm a very Happy Customer and will recommend and share my purchase experience with the rest of the world... More

This is the second car I have purchased from Community. I have been very pleased with my experience at Community. I have been very pleased with my experience at Community. More

This is the second car I have purchased from Tracy and will likely buy my next car from him. Always a pleasure to work with him and anyone at Community Honda. 10/10 would recommend them to anyone. will likely buy my next car from him. Always a pleasure to work with him and anyone at Community Honda. 10/10 would recommend them to anyone. More

Great experience with community Honda as Tracy did not pressure us and patiently answered all our questions. pressure us and patiently answered all our questions. More

I have a 2011 Honda Pilot which has mostly been serviced by this Baytown Dealer. I bought the Pilot from Baytown and has been my Dealer/mechanic when needed. The staff in service area are courteous and help by this Baytown Dealer. I bought the Pilot from Baytown and has been my Dealer/mechanic when needed. The staff in service area are courteous and helpful. I even purchased my granddaughter's used car from them. More