Community Honda

Awesome staffs My wife and I looked all of the dealerships around Houston area to get the 'right' price on Honda CR-V. We finally got it through Community Honda two My wife and I looked all of the dealerships around Houston area to get the 'right' price on Honda CR-V. We finally got it through Community Honda two weeks ago! Boliver helped us through this process as well as their finance team. They drove few miles to pick up our check and drop off what was missing on driver's seat. Great customer service! More

Great Time We had a great and short experience buying our new car. Boliver Allman was our primary salesperson and helped us with every step. The team and Comm We had a great and short experience buying our new car. Boliver Allman was our primary salesperson and helped us with every step. The team and Community Honda works well together and make you feel very welcome. Thanks to all of them, LWM More

Thrilled with my car I went to Community Honda and had the pleasure of working with Boliver and Kevin. Very friendly atmosphere and I had fun also. The financing was so I went to Community Honda and had the pleasure of working with Boliver and Kevin. Very friendly atmosphere and I had fun also. The financing was so easy and everything was explained in detail. If I had a question about anything I was quickly informed. It did not take long at all and I was driving home in my beautiful 2015 Honda Civic. The people were very friendly and I felt in very good hands with Boliver being the god fearing man he is. He made me a welcome video as well as a video after I purchased the car. I know I will be in good hands if anything goes wrong ( which I know will not happen) because it's a Honda. I advise everyone to buy from Community Honda it's was a great experience. Lisa More

Great Customer Service My husband and I refinanced our two vehicles through Community Honda a few weeks ago and we were very happy with the customer service provided by Boli My husband and I refinanced our two vehicles through Community Honda a few weeks ago and we were very happy with the customer service provided by Boliver, Kevin and the Finance team. They were all very helpful and welcoming. We even called Boliver after we left to ask about another vehicle we were interested in for our son and Boliver was more than happy to help. We went back to the dealership last weekend to pick up our new license plates and Kevin was super helpful in putting the license plates on my vehicle and even ran my car through the car wash. Thanks Kevin! I would recommend others to Community Honda for the friendly customer service and also for maintenance afterwards. The maintenance department will get you in and out in a timely manner. We will certainly be back soon. More

happy campers we just bought a 2015 honda pilot from community honda they have the best customer service , the salesman kevin pruett was very down to earth he made we just bought a 2015 honda pilot from community honda they have the best customer service , the salesman kevin pruett was very down to earth he made us feel very comfortable and relaxed , and when i'm ready to trade again or buy i will be back, i love this dealership from the salesman, finance manger and service department ps thanks kevin , love the pilot More

Fraud, scam I buy a brand new car 2015 out of this place and the car is shaking when stop at red light, bring it back and the GM said get an attorney, service man I buy a brand new car 2015 out of this place and the car is shaking when stop at red light, bring it back and the GM said get an attorney, service manager said is normal, drive 1k before is can be check. I put on the car less than 100 miles. More

Happy Customer Great guys Kevin and Boliver they very informative and they listen to every question about the car we where buying so if anyone is buying a car talk t Great guys Kevin and Boliver they very informative and they listen to every question about the car we where buying so if anyone is buying a car talk to they great guys you'll won't be disappointed. More

Fraudulent! Scam! Stay away! When I had called, I was connected to Shana Childress, who had faked it like she was the sales representative that I would be meeting at the dealershi When I had called, I was connected to Shana Childress, who had faked it like she was the sales representative that I would be meeting at the dealership. She had even sent an e-mail to me (which I still have a copy of), as a reminder of the appointment that I had set to meet her at the Community Honda dealership in Baytown (she had even typed in the e-mail that she had set aside some time to meet me, and make sure that my shopping experience was "fast, fun, and friendly"). When I had got there for the appointment, I was informed by Joy/Manager that Shana did not work there, that she was at their "central office" and only took calls, and that another gentleman would be helping me. Travis/Salesman was friendly and helpful. However, he kept going back and forth between me (I was seated in one office), and Joy/Manager (at her office), till a final price was negotiated to (I had a printed quote from another dealership in the Houston area, that was lower than what they had quoted. I had every right to hold them to their initial "promise" of matching/beating another dealership's price.) After the price was agreed upon, when the person at the financing department brought the Sales deed to me, it had been increased by a whole $1000! I refused to proceed! The person at the financing department asked me to show him the price that was agreed upon, which Travis had written on the paper, that I still have. He looked at it, and stated that "they have been doing this!" and left the office. Joy/Manager came back and told me that she could not sell it to me at the price that was agreed upon, and that if I wanted, I could buy the car at the price that was on the Sales deed! How fraudulent! She thought that I would not pay attention to the numbers and would have blindly signed the deed! After 2-3 hours, and having agreed on a price, she had it changed, thinking that I would not notice, or not wanting to waste the time that I had spent, give-in and buy the car for the price that she had increased it to. I left! Stay away from this dealership! Do not even call them! They are deceptive and fraudulent! Like the previous reviewer has mentioned, it is clear that they will do anything to try to get you to their dealership, and if you are not cautious once you are there, they will try to defraud you. More

Fraud, untrustworthy, and dishonest people. These guys are a big fraud and use cheap sales tactics to cheat customers. I had the worst experience in my life at a car dealership! I found a deal These guys are a big fraud and use cheap sales tactics to cheat customers. I had the worst experience in my life at a car dealership! I found a deal listed on their website on 7/10/14. It was for a used Honda accord SE car (22K miles) for 16,000. Not any extraordinary bargain deal but a reasonable one (I ended up finding a better deal any way for the same model and trim level). I called the number listed on their website at around 4:30 PM on 7/10/2014. A lady named Sherry from their internet sales department picked up. I asked her if this car was in stock and gave her the stock #. She looked for a few mins and then told me that the car is still in stock and asked me if I would like to come see it. When I expressed that I would like to come see it today, she gave me an appointment for 6:00 PM and told me to go see Sergio or Kevin, her “Internet Sales Managers”. I drove for 1 hr and 15 mins, all the way from Stafford, TX to their dealership in Baytown, TX. I got there exactly at 6:00 PM. When I entered the dealership, nobody came to greet me. A couple of sales guys looked at me but nobody greeted me or asked me if I needed help (a common courtesy shown at most dealerships). Since, I had left for the dealership right after coming home from work, I was dressed in business casual and did not look like a bum at all. So I found no reason for them to behave in a rude manner like that towards a serious buyer. Anyways, I looked around for a bit and spotted the front desk. I walked up there and told the lady sitting up there that I am here to see Sergio or Kevin and that I had an appointment for 6:00 PM. Instead of responding to me, she told me to hold on a second and went on to answer her phone. When she was done with her phone call, she announced Sergio’s name on the intercom. A few mins later, Sergio walked up to me and introduced himself. I introduced myself and told him that I had talked to Sherry in the sales dept. and that I am here to see the 2011 Honda Accord SE. He mentioned that he has gotten my file from Sherry and took me to his office. Then he stepped out for a few min and then came back with a bunch of papers (supposedly my file). Then he proceeded to tell me that they don’t have the car in stock and its been sold. So I asked him when was it sold and he told me that it was sold on Monday night (7/7/2014). 4 freaking days ago! I told him that I called about an hour and half before coming and I was told that this car was in stock and you are telling me that it was sold 4 days ago. I told him that this xxxxxxxx and that they are using these cheap tactics to lure customers in and then rip them off. He tried to make me look at other cars but I told him that I drove 1 hr and 15 mins to see this car and if they don’t have it in stock, I am not even talking about anything else. He still said that he doesn’t have the car in stock so I stormed out of the dealership and went home. Upon reaching home, I checked their website again and the car was still shown on their website with the same price tag. Today (at the time of writing this review), I checked their website and the car is still there. I also asked my friend to call them and ask them about the car and they told him as well that the car was in stock and he should come and test drive it. These guys are fraud, untrustworthy, and dishonest people. They will tell you lies to get you in their dealership and then try to rip you off by telling more lies. A customer with not much experience will easily fall into their trap. I would suggest to avoid buying from them altogether despite how enticing of a deal they present. That is the only way they will learn to quit their fraud ways and do business honestly. More

Community Honda is not only a great dealership to buy a vehicle, but also get your car serviced as well. I've been there numerous occasions, and the staff are friendly, reliable, and know their stuff. I us vehicle, but also get your car serviced as well. I've been there numerous occasions, and the staff are friendly, reliable, and know their stuff. I used to wait for hours to get my oil changed, but at Community Honda, I was in and out before I knew it! Don't take my word for it, I would really suggest you take a drive down there, and check out the atmosphere. They have some of best customer service around town! More