Community Honda
Baytown, TX
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Horrible service I called community Honda to get a quote for my timing belt and kit to be repaired I got a quote of 649.00 with the coupon they had. Chris told me he c I called community Honda to get a quote for my timing belt and kit to be repaired I got a quote of 649.00 with the coupon they had. Chris told me he could do the maintenance the next day. I show up next day and go home to wait on their call. At 3:30 in the afternoon. I got a call from Chris saying a sensor on my car just fell apart and I would need to replace it. Point here is it wasn't broken when I dropped my car off for repairs and Community Honda expected me to spend 300 more dollars for their mistake! They held my car hostage! I had to pay this to get my car back. I will never go back or recommend to any friends or family to use this dealership! Horrible experience! More
Very helpful I came in to just get info I thought my credit wasn't at where it was supposed to be but mr Boliver Allmon gave me all the Advice possible and helped I came in to just get info I thought my credit wasn't at where it was supposed to be but mr Boliver Allmon gave me all the Advice possible and helped me I definitely recommend him he works to help the client and that's what matters More
good experience. the people were very helpful. I was in and out. The people were very easy to work with and helped me to explore all of my options. In the end I got the car that I wanted at the pri I was in and out. The people were very easy to work with and helped me to explore all of my options. In the end I got the car that I wanted at the price I was asking for. More
Below comment in spades My review mimics the below guy. I got an internet quote from Kristen on a CR-V, was told by Shelby she could see the car on the lot, and so I went ca My review mimics the below guy. I got an internet quote from Kristen on a CR-V, was told by Shelby she could see the car on the lot, and so I went cash in hand to purchase the car. It did not exist, and Glover said he would not honor the price (I had the printed email from Kristen who had left by 5:30), and Glover went on to say he had not sold a Touring CR-V since November (this was March). These guys have a problem with the truth. I cannot recommend Community for any function based on my experience. Stay clear of these cowboys. More
Service Department worked to resolve service issue Parts were broken in a timing belt replacement, i.e. Crankshaft pulley. And a section of timing belt gasket missing. Community Honda worked hard to sa Parts were broken in a timing belt replacement, i.e. Crankshaft pulley. And a section of timing belt gasket missing. Community Honda worked hard to satisfy my concerns in the end. I appreciate their efforts. More
Reason #4 Internet direct pricing - Community Honda Internet pricing Not honored by Glover @ community honda. It was a wasted of our time to drive to Baytown to purchase a car. Upon arrival, Mr. Glov Internet pricing Not honored by Glover @ community honda. It was a wasted of our time to drive to Baytown to purchase a car. Upon arrival, Mr. Glover greeted us and then he sent us to a sales person. I told him that I had already discussed pricing over the internet with Kristen. I gave him the quote and then he went over to discuss with the manager. He came back and said this pricing was not valid. He asked me for the email that had the quote but I did not have it. They were able to confirm that I was discussing pricing with Kristen and the drive out price she gave me but they did NOT honor the price. My husband and I were so embarrassed and humiliated by the staff because they made it seem like we were lying. We have purchased several Honda throughout the years but never had this kind of treatment. When I returned home, I was very upset but I still needed to buy a car. I got on the internet again, this time with a Mazda dealer and they quoted a drive out price. I went to purchase the car and the price remained the same as the quote over the internet. They did not ask us to provide an email with the quote because THEY stand by their internet pricing. It was a quick and simple purchase like car buying should be. More
Awesome Service First of all thanks to Lindsay Hardy for putting ads on internet. Very helpful.Thanks to Kevin for showing me the 2014 Honda, which we love so much. T First of all thanks to Lindsay Hardy for putting ads on internet. Very helpful.Thanks to Kevin for showing me the 2014 Honda, which we love so much. Thanks to Boliver for helping us through the process. Awesome teamwork. Five stars to the whole team. My daughter loves the sunroof on our new car. Can't wait until summer. We are very happy with quality of service we received. We highly recommend Community Honda. We love our 100,000 mile warranty! More
Five Stars for Kevin Pruett Kevin Pruett got me a great deal on my trade in & a great deal on my Honda! I can thank him enough!!! Great Job Kevin Kevin Pruett got me a great deal on my trade in & a great deal on my Honda! I can thank him enough!!! Great Job Kevin More
Great car buying experience with Kevin I was new to the area and decided to purchase a car at Community Honda. Kevin Pruett was the salesperson who worked with me; he was extremely helpful I was new to the area and decided to purchase a car at Community Honda. Kevin Pruett was the salesperson who worked with me; he was extremely helpful for the entire process. He was patient as I test drove the car I was looking at, and was not difficult to negotiate with in terms of price. Be sure to ask for Kevin during your visit to Community Honda. More
Thanks Kevin! Thanks Boliver! I love, Love, LOVE my CRV-EX L. It has everything I want in a car. I drive 60 a day to and from work so it has great gas mileage. It has saved me so I love, Love, LOVE my CRV-EX L. It has everything I want in a car. I drive 60 a day to and from work so it has great gas mileage. It has saved me so much money at the pump. I can get pretty close to 450 miles to a tank, which holds 15.3 gal. of gasoline. One of the most exciting features on my car is the blind-spot camera, which I use all the time. It takes the fear out of changing lanes in our heavy traffic situations. This is my second Honda from Community Honda. Thanks to Kevin and Boliver, who answered all the questions I had, I was able to get the car I wanted at a reasonable price, and with all the bells and whistles. They walked me through setting up my Navigation system, my blue-tooth, and any other things I needed help with. The whole team at Community Honda from Sales, to Finance, to the Service Maintenance Dept. treated me like family. Customer service is a big deal to me and Community Honda surpassed all my expectations. Yes, yes, yes, it the the place to purchase your next car, and I will recommend this dealership to others. More