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Community Honda

Baytown, TX

4.4
295 Reviews

5700 East Freeway

Baytown, TX

77521

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Showing 295 reviews

January 02, 2024

The new policy of having a check in hand sucks , my CU sent a copy of the cashiers check to them and they would not release the vehicle until they had the real money in hand two days later almost lost Cou More

by jdwmcw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaila Hale
May 06, 2024 -

Community Honda responded

Understand, we don't like having to do this either, unfortunately, we have had banks not want to issue another check for 90 days when lost, so it prompted us to change our process. Appreciate your business.

November 18, 2023

I contacted this dealer about a canyon listed on CarGurus and made an appointment for the following day after work. The following morning I emailed them my reapproval from my bank told them I wanted the truc More

by turpin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Their smart mouthed internet specialist joi , Jay Lewis
September 10, 2023

I had a great experience, Liz was very helpful and made it fast and simple. More

by Esmeralda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Castillo, Liz Schaefer
September 08, 2023

Liz and Tracy made my purchase process as easy as possible. I've been a customer of Community Honda for over 20 years. They have always taken care of me for purchase and service needs. More

by gilworks1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Leyva, Liz Schaefer, Tracy Schmersal
August 30, 2023

Carl Castillo helped us a lot, He answered all my questions and gave ample time for me to drive the car around to get a feel of it. More

by ami_desai10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Castillo
August 30, 2023

Great dealership. Everyone was respectful and nice. They worked with me to make the deal happen. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Romero
August 26, 2023

Carl was amazing, he worked out the best deal possible for me. Got me in a new 2023 fully loaded vehicle. I got more than I expected all within my budget. He was very sweet and he listened to everything I More

by khadijahmonea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Castillo, Liz Schaefer
August 22, 2023

Great service and Jay is very communicative throughout the whole process. Finance department is very friendly and makes the car buying experience a breeze. More

by r.jtorres1505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Lewis
August 18, 2023

Great! Immediately started helping. Always a positive attitude, and very comforting as well. My first time buying, and I’m glad it there. More

by aaranda6855
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Petrushansky
August 17, 2023

Quick and easy. In and out. Done deal totally over the phone by texting. No muss no fuss. Total time about 2.5 hrs. More

by Harvey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carl Castillo
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