Community Honda
Baytown, TX
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my experience I was excited that I did not have to wait a long time the service was fast and the personnel was friendly and courteous to me I was excited that I did not have to wait a long time the service was fast and the personnel was friendly and courteous to me More
Excellent Sales Staff Your sales staff is very busy so getting the return email from a different person asking what more you could do to sell the vehicle was critical to ge Your sales staff is very busy so getting the return email from a different person asking what more you could do to sell the vehicle was critical to getting a deal with me, because Nissan was texting as well. Having to wait 2 hours to meet with the financial analyst after making an appointment was a bit much. I know that end-of-June/July is a very busy time. Maybe putting a down payment to hold the vehicle to kickoff cleaning/inspection with an actual financial appointment would be better. We left after closing time and the car did not have its final inspection nor cleaning, so had to return for both inspection and license plate. Luckily, I live only 15 miles away!!! Having a dealership near Teurling's High School was a big reason why we chose a Honda plus Elly who is only 16 said the safety features made her feel really safe and its easy/comfortable to drive, so after the test drive, she said to scratch all other vehicles off the list!!! Thank You for making my girl so happy. Putting the RED bow on the vehicle with a picture and teaching her all the features prior to leaving was a very special moment for our family. More
Oil Change Rachel always works hard to get us in and out in a timely fashion, always a pleasure working with her. Keep up the great work Rachel always works hard to get us in and out in a timely fashion, always a pleasure working with her. Keep up the great work More
All around awesome service Great friendly staff and fair price. They are happy to help me and love the free popcorn. Short wait times and even washed my vehicle. Great friendly staff and fair price. They are happy to help me and love the free popcorn. Short wait times and even washed my vehicle. More
Vehicle repair I took my Honda Pilot in because the check engine light came on. James was exceptional in getting it checked out and fixed very quickly. I took my Honda Pilot in because the check engine light came on. James was exceptional in getting it checked out and fixed very quickly. More
Great First Time Buying Experience This was my first time buying a vehicle and it went very smoothly. Kelly was extremely friendly and welcoming. She answered all of my questions and e This was my first time buying a vehicle and it went very smoothly. Kelly was extremely friendly and welcoming. She answered all of my questions and even explained all of the features that my new vehicle has. Even though I was at the dealership until late at night signing all of the papers, she stayed to give me a quick breakdown of my car. The whole staff is extremely friendly and I will definitely recommend this dealership and vehicle brand to anyone I know looking for a new vehicle. More
Great deal, no hassle Excellent customer service, very knowledgable of vehicle and answered all questions, able to make a great deal and provide our family with a family ve Excellent customer service, very knowledgable of vehicle and answered all questions, able to make a great deal and provide our family with a family vehicle we will utilize for years. More
Very satisfied Everyone we dealt with was very friendly. They were super busy that day, but never made us feel rushed. Got my new vehicle that day! Very happy wit Everyone we dealt with was very friendly. They were super busy that day, but never made us feel rushed. Got my new vehicle that day! Very happy with my purchase and with Community Honda. More
satisfied! they knew what I needed and they handled it promptly! They were courteous and informative and kept me informed through every step of my service. they knew what I needed and they handled it promptly! They were courteous and informative and kept me informed through every step of my service. More
Most friendliest and professional dealership Majority of dealerships make you feel pressured into buying a vehicle. Community Honda was VERY friendly, professional and got everything done in a ti Majority of dealerships make you feel pressured into buying a vehicle. Community Honda was VERY friendly, professional and got everything done in a timely manner. Travis, our salesman, was honest, humble and wonderful! Colby, the manager, greeted us as we walked into the door, Travis had told him about us wanting an HRV. Bri, was very honest and precise about everything when it came down to warranties, the do’s and dont’s, policies, too! The three of the them together made me feel safe when buying a car. I never once felt pressured or ‘hassled’. I definitely recommend Community Honda!!! More