Community Honda
Baytown, TX
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My car service experience When I arrived at Community Honda for my car service, Carlos was the service man that assisted me. He even remembered me from when I had last come in When I arrived at Community Honda for my car service, Carlos was the service man that assisted me. He even remembered me from when I had last come in for service. He told me about how long it would take and sure enough he came and got me when car was ready within the two hours as he told me. Carlos is very helpful, knowledgeable, kind and courteous. That makes customers feel good when the serviceman remembers them. It makes you want to go back and it gives you a good feeling about the service. I would say Carlos is truly an asset to Community Honda. More
Best service advisor Mr.James and well trained technicians he explained me the whole process of engine coolant function and was very knowledgeable I will certainly recommend community honda servic technicians he explained me the whole process of engine coolant function and was very knowledgeable I will certainly recommend community honda service department to my friends and colleagues Thanks More
Experience was Great 👍🏻 i love this car ! Service was Great by the dealership staff ! Thanks Community Honda 😀 Staff is very helping & polite 👍🏻 I will recommend my family & Frien Great by the dealership staff ! Thanks Community Honda 😀 Staff is very helping & polite 👍🏻 I will recommend my family & Friends 😃 More
good oil change and filter and engine xx on dash board oil change and filter, xx out dash board reading a certain no. code, your service person who works on vehicle needs to make sure they clear dash of al oil change and filter, xx out dash board reading a certain no. code, your service person who works on vehicle needs to make sure they clear dash of all readings and put it back to normal, shouldn't have to look at some other item on there thank you More
My experience was great Tracy and the finance Dept. Made this the easiest and pleasant car buying Experience I have every had buying a car from another country for my wife in Baytown, This is our second pu this the easiest and pleasant car buying Experience I have every had buying a car from another country for my wife in Baytown, This is our second purchase from Comunity Honda, the next purchase will be from Comunity Honda Thanks' More
I have always been pleased with the service provided when I purchased my first vehicle from community back in 2011. The knowledge of the sales people impressed me back then. As I purchased my 2020 HRV, I r I purchased my first vehicle from community back in 2011. The knowledge of the sales people impressed me back then. As I purchased my 2020 HRV, I received the same professional help and am sure that I will also receive the same when I bring in my HRV for servicing. More
Getting A/C repaired and recall handled The team was friendly & efficient to get me in & out quickly. Id dropped my car off, picked up a rental and they kept me informed of what was going o The team was friendly & efficient to get me in & out quickly. Id dropped my car off, picked up a rental and they kept me informed of what was going on with my car. More
They was able to exceed my expectations and more.. I will definitely recommend them. They gave me ever option to choose from. I appreciate them so very much! definitely recommend them. They gave me ever option to choose from. I appreciate them so very much! More
Very fast in and very fast out, while representative Garcia kept me posted as to the status of my vehicle and also notified me of what I needed to do when I come back for my next service. Garcia kept me posted as to the status of my vehicle and also notified me of what I needed to do when I come back for my next service. More
Please read this:On September 28 2019 Gerald Bailey sold Please read this: On September 28 2019 Gerald Bailey sold my wife (I was not there) a 2012 Cadillac SRX for 16000 cash. I thought this was high but t Please read this: On September 28 2019 Gerald Bailey sold my wife (I was not there) a 2012 Cadillac SRX for 16000 cash. I thought this was high but the check was already signed and the deal was done. Fast forward to today I have a different dealer tell me they won’t buy it nor will any other dealership due to a damage report, we can only trade it in. We were, my wife was never told about a damage report nor given a carfax. Now I have a manger of Community Honda telling me they don’t have to disclose a carfax report, I thought that was bs, but unfortunately for us, he is right. We never knew this. We are now stuck with a vehicle that we paid 16k cash for that will get no where close to that, due to the damage report. Please, if you are reading this, ask for a carfax report. I never knew how important it was until now. That being said, do NOT purchase from this dealership. What has been done here is beyond me, and the manger Ever, I believe was his name was absolutely no help. Told me he did not have to disclose the information cause it could be “false” and had a complete Is what it Is demeanor. I will never sure business with them again, I hope you don’t and hope someone is able to help me legally with this situation, cause this seems so wrong and illegal. Thanks for reading our issue with Community Honda. More