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Community Honda
Orland Park, IL
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Great buying experience - Good vehicle selection - Salesperson was not pushy and answered all of my questions - Gave me a fair price for my trade-in - Price negotiation wa - Good vehicle selection - Salesperson was not pushy and answered all of my questions - Gave me a fair price for my trade-in - Price negotiation was reasonable and fair More
Service department Thank you to a wonderful staff. Very helpful and informative. Always lets me know the best service needed for my vehicle. Informs me of the time invol Thank you to a wonderful staff. Very helpful and informative. Always lets me know the best service needed for my vehicle. Informs me of the time involved for the service required. More
Quick process and efficient Stefan was great. Not a pushy salesman. Quick to respond to messages. Great interaction. Told him we would be there at seven and he was waiting for us Stefan was great. Not a pushy salesman. Quick to respond to messages. Great interaction. Told him we would be there at seven and he was waiting for us. More
routine check A little longer than expected, but very good otherwise even though they failed to wash my vehicle as indicated on the receipt they gave me and the rec A little longer than expected, but very good otherwise even though they failed to wash my vehicle as indicated on the receipt they gave me and the recommended replacement cost of filters and battery was way too high! More
My vehicle purchase Excellent service. Jim and Susan were great!! My overall experience was pleasant. I felt welcome and comforted with my purchase. Jim was patient and k Excellent service. Jim and Susan were great!! My overall experience was pleasant. I felt welcome and comforted with my purchase. Jim was patient and knowledgeable and Susan was accommodating as well. More
2019 New car sales and service Always happy to work with Wayne. I bought a demo car and when I discovered a scratch, Susan was very nice and eased me by stating they will fix and ta Always happy to work with Wayne. I bought a demo car and when I discovered a scratch, Susan was very nice and eased me by stating they will fix and take care of everything, which I very much appreciated. Wayne scheduled the car for service and Randy, especially Felix - the new service manager, were very accommodating. Overall, I’m very happy with my new car. More
Service advisor recommends service based on mileage only. We have been a loyal honda owner for 15 yrs. Initially service was excellent. Lately, I spend more time correcting the service advisor. Brought my We have been a loyal honda owner for 15 yrs. Initially service was excellent. Lately, I spend more time correcting the service advisor. Brought my pilot in. Adviser gets vin from car, then looks up info for my other car. Corrected that. Then he starts recommending items based solely on mileage, I point out that some of these items were done. Oh yeah, he says. Told him that i heard a clicking noise from the steering when turning. They all do that , he says. Can't be bothered with a test drive. 19 point check wasn't performed. .this never happened in the past.looks like I need to go elsewhere More
Polite employees I came in for an oil change, replacement wiper blades and a battery check. All were satisfactorily done. The payment process was quick and smooth. I came in for an oil change, replacement wiper blades and a battery check. All were satisfactorily done. The payment process was quick and smooth. I’m not sure of the service agent. The name I’m thinking of I didn’t see. More
Complete service Explained work needed and cost. Had opportunity to only get done important items. No pressure. Problem was fixed and now car runs like new. Will retur Explained work needed and cost. Had opportunity to only get done important items. No pressure. Problem was fixed and now car runs like new. Will return if needed but runs good now More
excellent service Robert Moran was most efficient and helpful in getting me in for the work, explaining it clearly and following up right to the end. He even did me a p Robert Moran was most efficient and helpful in getting me in for the work, explaining it clearly and following up right to the end. He even did me a personal favor! More