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Community Honda
Orland Park, IL
1,742 Reviews
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June 14, 2020
Usually pay a great experience, not this time I had to come back three time for the same problem then another issue was identified. I never found out if my extended warranty should have covered any part o come back three time for the same problem then another issue was identified. I never found out if my extended warranty should have covered any part of the bill. I am not happy. More
by Hemingway.toyia
Verified CustomerEmployees Worked With
Chris (never received his full name), Zack Plautz
Helpful June 10, 2020
Spent over 4 hours in the dealership waiting for a oil change, tire rotation and they needed to remove a rock that got stuck near the tire axle. After about 2 hours the guy said everything is done and it change, tire rotation and they needed to remove a rock that got stuck near the tire axle. After about 2 hours the guy said everything is done and it should be 10-15 more mins and it was 2 more hours! Also I have bumper to bumper extended warranty so the guy ensured me that I won’t be paying for anything other than the oil change and tire rotation. Then at the end he said that my warranty won’t cover it and they are gonna split the cost to remove the rock with me pretending that that’s the only way the mechanic gets payed. So basically I have no choice other than to pay an extra 60 bucks even though I was ensured I wouldn’t at the beginning. And 4 hours?! After they said they were done after 2? Don’t count on me going there again, probably the worst service I’ve received from any business ever. More
by Anasouri
Employees Worked With
He was a young guy who’s name started with a K
June 10, 2020
Bought my 6th new car from this place. I keep going back! Great people to work with. Fair, friendly and just over all great experience! I have bought my 6th car with this dealership and will go back again! Great people to work with. Fair, friendly and just over all great experience! I have bought my 6th car with this dealership and will go back again! More
by WinskiB
Employees Worked With
Michael Mitchener
June 07, 2020
I had a wonderful experience with buying my new car. The only issue was the monthly payments I would recommend Honda again. Love my vehicle only issue was the monthly payments I would recommend Honda again. Love my vehicle More
by RCLAY47272
Employees Worked With
Sean Flatley, Anthony Hicks, Toni Stojcev, Bill Savage, Shannon Ingram, Victor Mendez
June 01, 2020
Easy service appointment, no issues. The appointment was started on time and completed on time. We will be back for future services. Thank you so much. started on time and completed on time. We will be back for future services. Thank you so much. More
by MORTEGA4
Employees Worked With
Greg Piunti, Randy Pribyl, Zack Plautz, Bill Savage
May 28, 2020
I was told the service would take 1.5 hours but ended up taking over 2 hours. I was not kept informed of the delay and had to go to the desk multiple times. The service rep said he was getting my paperwork taking over 2 hours. I was not kept informed of the delay and had to go to the desk multiple times. The service rep said he was getting my paperwork ready but when I checked back 20 minutes later still hadn’t started. I explained I was now late for work. When my car finally finished I noticed there were 2 full bottles of AWD fluid in the front seat. When I went inside to see if the service was complete, instead of handling my concern he told me to wait, dialed a number and spoke with another customer. He claims he watched them put it in but I am not confident in the service that was completed. Would not recommend having service done here. Doesn’t complete ontime, poor customer service, and doesn’t instill confidence in work being completed. More
by Blue
Employees Worked With
Greg Piunti
May 28, 2020
I have been with this dealership for over 30 years. They have always provided the best service a customer could ask for and staff is always friendly and helpful. have always provided the best service a customer could ask for and staff is always friendly and helpful. More
by Auntyv1
Employees Worked With
Jim Lojas and Vanessa at the cashier’s desk., Wayne Neven, Greg Piunti, Randy Pribyl, Zack Plautz
May 27, 2020
Excellent dealership! I always receive quality and professional service. The staff is informative and patient. I would definitely recommend Community Honda to my friends and family. I paid my car of professional service. The staff is informative and patient. I would definitely recommend Community Honda to my friends and family. I paid my car off and will buy my next car from that dealership. More
by SUNNY9131
Employees Worked With
Bob Mancini, Jake Mueller, Zack Plautz
